โรงแรมและที่พักในเกตส์เฮด

"This place is basically for homeless people. Not clean and service is so bad. Avoid at any cost."

"Basic hotel, but clean room and comfortable bed. Staff really friendly and helpful. Stay included breakfast, but limited really to takeaway style bags in which to take your choices to your room, or sit at small tables in reception. Would probably give it a miss if staying again. Location is in the middle of large industrial estate, so whilst its cheap, and ok just to put your head down for a night or two, it is limited in what it can offer to tourists."

"The hotel itself was excellent, as were the staff. The attached restaurant however, was atrocious. The service was practically non existent. We had tea and (very nice) cake there in the afternoon (eventually), and when we turned up for breakfast the next morning, our tea dishes were still on the table. At dinner time we sat for fifteen minutes before having to go and find someone to take our order. Frozen chips took a hour to arrive. In the morning, despite arriving 15mins after breakfast was...

"Would like to mention 2 receptionists Katy and Kristina - so helpful with us two pensioners in sorting a taxi for us into Newcastle"

"Great location, affordable apartment for a large group. Metro link directly outside the door to connect you to Newcastle. Apartment in great condition and would recommend this place. Check in was difficult as you need to communicate with host over phone to retrieve the code to access the key but apart from that it was great. Security deposit usually scares me from booking with places as i have been scammed before but rest assured there is no scamming here, with the host very kind when spoke...

"This is an excellent hotel in a great location. Check in was easy, the room was really clean and the parking was very convenient and easy to access."

"Had a wonderful stay. Rooms clean, sheets very clean, bathroom great and breakfast excellent "

"Had to ask for towels,"

"Our go to hotel when we go to Newcastle. Great staff who are only too happy to help. Large car park so not usually any problem with parking even when the hotel is busy. No ac in the rooms so was a little warm during the recent heatwave but they provided a fan when asked. Water pressure can be an issue so don’t expect rainfall showers but serviceable. Will be booking again as can usually get a good deal."

"We went to wrong hotel same name so missed the dinner explained I have to eat every 2 hours due to a medical condition and phoned previous to let them know we were on our way got there 2 minutes to 9 pm and they were not willing to cook me anything was not well enough to go out to eat so was not impressed surely they could have help so would not recommend this hotel"