8/10 Good
Thomas
3 Mar 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 5 stars, really mordern and comfy. Excellent slepping comformt.
But slightly overengineered. Like Toilet was separate and fan wouldn't stop running for ages. Stopped switching on Toilet light at night not to lose sleep. Shower room has steam. While this was superb, it was really hit and miss to turn on. Received mixed instructions from reception and handy man. Why can't this be in a welcome booklet, saving guests all the anxiety? Sauna area was good but there was no convenient way from Chalet to cross the road (like underground) had to walk in bathrobe over street. Breakfast area 5 stars, well equipped and varied. Couldn't ask for anything more Another nuisance on Chalet ground floor was the often slamming large side door. This is more a critisism to careless guests than to the hotel. Wifi offered Wifi TV offered however bizarrely one can't use Netflix app despite showing on TV (silly reasons given which was really poor, either offer it fully or remove feature and/or TV type. Lastly, location was great. Only 200 to 400 meters to restaurant, lift and supermarket. Would come again but perhaps avoid ground floor chalet.