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"Hotel has real potential but food was mediocre and many staff were disinterested. Our room wasn’t serviced; when we told reception when we got back late afternoon, he said that there was nothing he could do about it. Views are amazing and shower was excellent."

"We were the only guests at the hotel. The AC in the room did not work properly. The room was really hot. The coffee maker in the room did not work"

"Cant really recommend. On the plus side: overall quite clean, excellent en suite bathroom, good linens, nice location in old town (but note that it is very hilly there and the Inn requires a lot of walking). On the minus side: AC was almost useless, outdoor space not nice, no breakfast if you book with Expedia, etc, Old building that makes a lot of noise when walking the premises. Had virtually no interactions with owners/ataff who simply where not around, and no one answered the phone (“Call...

"Everything was excellent at the hotel. Highly recommended."

"Kind staff, parking, center "

"Excelente opción en Veliko Tarnovo. Habitación preciosa, de buen tamaño y ubicación cerca del centro. La única es que el desayuno es en una cafetería cerca y no es bufé libre. Todo lo demás fenomenal."

"No funciona el A/C la temperatura ambiente es a 26.5 C. Incómoda para dormir, no tiene restaurante para el huésped tampoco tiene servicio al cuarto, para comer o cenar hay que buscar algún lugar cerca"

"The pools in enjoyable"

"Nice tranquil place with friendly staff, but no transport or facilities nearby."

"Bey House is a small boutique hotel with four rooms only. Rooms combine lavish historical decor with all modern amenities. Restaurant offers excellent meals in richly decorated dining room. All combined with impeccable service. Special thanks to Anna for professionalism and being a great ambassador to Veliko Tarnovo. If not staying in Bey House, dinner in their restaurant is highly recommended."

"No towels, had to go and look for them. Poor variety in breakfast. Got an upgrade on the room, which was very large"