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"Hotel has real potential but food was mediocre and many staff were disinterested. Our room wasn’t serviced; when we told reception when we got back late afternoon, he said that there was nothing he could do about it. Views are amazing and shower was excellent."

"Generally good but a terribly small bathroom. Location is a long walk from the main attractions around the city."

"Great location! Legacy hotel with mixture of new and old. "

"清潔で快適な部屋でした。スタッフの方も親切で良かったです。"

"No funciona el A/C la temperatura ambiente es a 26.5 C. Incómoda para dormir, no tiene restaurante para el huésped tampoco tiene servicio al cuarto, para comer o cenar hay que buscar algún lugar cerca"

"Nice tranquil place with friendly staff, but no transport or facilities nearby."

"Bey House is a small boutique hotel with four rooms only. Rooms combine lavish historical decor with all modern amenities. Restaurant offers excellent meals in richly decorated dining room. All combined with impeccable service. Special thanks to Anna for professionalism and being a great ambassador to Veliko Tarnovo. If not staying in Bey House, dinner in their restaurant is highly recommended."

"The pools in enjoyable"

"Oh man, this place is REALLY outdated. I understand keeping things original for that old-world charm but this took it too far. The floors were very uneven with boards sticking up. The beds were very creaky with very thin mattresses. The bathroom sink was laughably small and the bathroom was a small square with the shower being in the middle of the bathroom so it gets everything else in the bathroom wet. I would not recommend. "

"Excelente opción en Veliko Tarnovo. Habitación preciosa, de buen tamaño y ubicación cerca del centro. La única es que el desayuno es en una cafetería cerca y no es bufé libre. Todo lo demás fenomenal."

"No towels, had to go and look for them. Poor variety in breakfast. Got an upgrade on the room, which was very large"