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"Great Hotel"

"Clean room,staff very helpful,great breakfast,views to die for x"

"Great property with amazing food! I feel the highlight for me was the food… they had a variety of options to choose from and the taste was truly amazing"

"Excellent location to view the elephants in the river at good price. Staff were very attentive, nice pool and great breakfast. 4pm checkin was a bit of a pain, but we understand the reason why. 12pm checkout means you get see the elephants the next morning."

"Das Serendip Hotel liegt eigentlich traumhaft - aber in the middle of nowhere. Ohne telefonisches Anfordern eines tuktuk geht nichts. Das Personal war sehr freundlich aber wenig geschult. Die Zimmer wurden in den vier Tagen (von zwölf gebuchten) nicht einmal gemacht. Expedia sollte darauf hinweisen dass es ein prima geignetes Hotel ist für einen stop over in Kandy aber als Standorthotel eher ungeignet."

"Wonderful hotel and we had an amazing stay. Very clean and well maintained with absolutely stunning interior and great rooms. The restaurant was excellent with good variety of cuisine from all over the world. Recommend to stay here when in Kandy."

"Solo female traveler. Felt very safe. Beautiful room and friendly staff."

"Great staff , very attentive , great food, clean and tidy rooms … Pool, mountain views and ambience are Amazing !!!!"

"I try to write fair, detailed reviews as I rely on them myself when choosing properties. Mountbatten appealed to me for its heritage positioning and proximity to Kandy’s historical centre, and in many ways it delivered. Location & Atmosphere – 5★ The setting is exceptional: tranquil, elevated, surrounded by greenery, and beautifully maintained. The infinity pool is stunning and the staff are very mindful of guests seeking quiet. It genuinely feels peaceful. Service – 5★ Warm, attentive and...

"Excellent location. Room was nice and comfortable. One issue - the wash basin in the bath room did not drain well and there was blockage. As a result there was some smell coming off the bathroom. Shower door did not close well - as a result there was water leakage"

"We stayed for three nights. Absolutely amazing hotel. Staff were amazing and specially we need to mention our butler, Sakunthala and she was great and made our stay extremely memorable and special. Food was amazing too. We wanted to see Kandy perahara and the general manager immediately contacted the manager from queens hotel Kandy, who got us excellent seats to watch the perahara. Staff were so friendly and made our trip truly enjoyable."

"A very beautiful and quiet place to stay. About 30 minutes from Kandy and a lovely place to unwind. The staff were wonderful."

"サービスのワインが良いワインで美味しかった。 庭に亀がいて癒された。 スタッフはフレンドリーで親切だった。 また滞在したい。"

"Bien situé. Calme. Très bon petit déjeuner. La directrice est très serviable."

"Good customer service. There was unexpected rain but they even changed our rooms for us. The workers were extremely polite and the breakfast was excellent. They were very helpful and kind with us, and I highly recommend this place for everyone."