"Staff were great and very helpful, Though we found we got better/faster responses to questions when emailing directly versus using expires messenger. The breakfast was wonderful with lots of options.
We also ate an evening meal there and it was delicious. Centrally located for for exploration of the etna region. Room was very clean. Would not hesitate to stay again or recommend to a friend"
"Such a wonderful, charming and rustique property. The staff were so warm and welcoming and the views of Etna, spectacular! The delicious breakfast was home made using the fruits and honey produced on the property, and Francesca was so helpful and could always be contacted via whatsapp as staff are only available for a few hours in the morning and evening, so you are free to ventrure around the land, or chill out on the roof terrace as if its your own home. There are approx 7 cats who live at the...
"Our stay at Shalai was outstanding from start to finish. We received a warm welcome from a genuinely friendly and professional team. The hotel is set in a beautifully restored historic mansion on a quiet street, creating a peaceful and elegant atmosphere.
Check-in was effortless. Our online check-in was fully recognized, so there was no need to repeat the process. No credit card was requested and payment was deferred until checkout, which was a pleasant surprise.
The reception staff kindly...
"Très bien situé dans les collines, cet hôtel nous offre une magnifique vue sur la mer. Beaucoup de magasins le long des petites rues, ce qui est très agr éable. Par contre, il manque d’espace et de chaises autour de la piscine et les gens réservent des places alors qu’ils ne reviennent qu’en toute fin d’après-midi."
"Great room with REAL AC!!! We were staying in the junior suite. The room was impeccable. Great pool to enjoy. The staff was super nice and friendly. Would come back again without any hesitation. Thank you Villa Sirina for a wonderful stay"