Search Hotels Near GEM Field Park, Rockford

"Very nice clean room"

"Clean"

"There for a concert at casino nearby. Great location. Decent breakfast. Friendly staff"

"Nice employees."

"Outstanging rooms !"

"Staff was very friendly, front desk gentleman and host during breakfast were phenomenal. Pool was alright, but pool towels could be bigger. Gym area is little weird better than nothing tho. All in all pretty good 67"

"The staff was friendly, the price was great."

"Excellent!!!"

" I was born and raised in Rockford, so I have a pretty high tolerance for most people and really any type of situation.— I booked through Expedia for a 6 night stay. The first room clearly needed a deep clean, with sticky residue on furniture and what looked like mouse droppings. Around 10pm on my first night (7 hours after I booked into my room) I heard rustling noises. I discovered a stray cat inside my locked second-floor room. I still have no explanation for how the cat got in, I think it was abandoned. The staff wouldn’t answer my questions about if anyone stayed in that room recently. I called the front desk six times. No answer. Expedia also tried calling with no response. I stood outside in 30° weather for about 45 minutes waiting for help. When staff finally arrived, they attempted to remove the cat. I ultimately trapped it myself. I was moved to another room with no apology or explanation. The second room had a broken TV and a leaking refrigerator. During my stay, I saw what appeared to be a crack pipe in the stairwell and a syringe in the parking lot, along with frequent yelling from long-term guests. For the price paid, this stay did not meet basic safety or cleanliness standards. The property may have potential, but it needs better staffing, management, and cleaning practices. I expected basic functionality and safety. This motel failed to provide either."