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Rating 10 - Excellent. 200 out of 324 reviews" "
10 - Excellent
200
Rating 8 - Good. 88 out of 324 reviews" "
8 - Good
88
Rating 6 - Okay. 20 out of 324 reviews" "
6 - Okay
20
Rating 4 - Poor. 10 out of 324 reviews" "
4 - Poor
10
Rating 2 - Terrible. 6 out of 324 reviews" "
2 - Terrible
6
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Excellent
Adam
Travelled with family, Travelled with family and small children, Travelled with group
We had one small problem with a very slippery tub while my husband was taking a shower. He slipped several times and he is normally pretty sure footed .
The Staff was excellent. Friendly, helpful and alway's available. Breakfast bar was excellent and well stocked. Our second stay at this site and we will be back.
They committed the unforgivable sin in my mind—a hard mattress. The bed was miserably uncomfortable. That is the primary purpose of a hotel stay. If the bed is bad, the hotel is useless. Won’t stay there again.
Response from Sincerely, Tamari Kiziria General Manager on 27 Sep 2023
Dear Bernard,Thank you for your recent review of your stay at Fairfield Inn and Suites in Fremont. We're thrilled to hear you found our location convenient and our staff pleasant.Proximity to your destination is a priority, and we're pleased it met your needs. We take pride in our team's dedication to providing excellent service.We appreciate your feedback and hope to welcome you back in the future. Please feel free to share any preferences or needs for your next stay, and we'll do our best to accommodate them.Thank you for choosing us, and we look forward to hosting you again.
We are absolutely elated to receive your flawless 10/10 rating! It's guests like you who make all our efforts truly worthwhile. Your feedback not only brightens our day but also motivates us to keep upholding the highest standards of service and quality.Your words are a testament to the hard work and dedication of our team who strive to make each guest's experience exceptional. We're delighted that we could meet your expectations and create a memorable stay for you.We can't wait to welcome you back for another visit. If there's anything specific you'd like to see or experience on your next stay, please don't hesitate to let us know. Your comfort and satisfaction remain our top priorities.Thank you for choosing us, and we eagerly await the opportunity to serve you once more.
10/10 Excellent
Spencer
11 Sep 2023
Spencer
Stayed 1 night in Sep 2023
Response from Sincerely, Tamari Kiziria General Manager on 27 Sep 2023
Dear Spencer,Thank you so much for taking the time to rate your recent stay with us at Fairfield Inn and Suites. Your 10/10 rating truly warms our hearts, and we're thrilled to know that you had an excellent experience during your visit.Our team works tirelessly to provide the best service possible, and it's feedback like yours that inspires us to keep upholding these high standards. Your kind words are a testament to the hard work and dedication we put into making each guest's stay memorable.We can't wait to welcome you back on your next visit. If there are any specific preferences or requests you have for your next stay, please don't hesitate to let us know. Your comfort and satisfaction are always our top priorities.Thank you for choosing us, and we eagerly await the opportunity to serve you once more.
10/10 Excellent
Sarah
Travelled with family, Travelled with family and small children
Wonderful breakfast! Very friendly and helpful staff!
Sarah
Stayed 2 nights in Sep 2023
Response from Sincerely, Tamari Kiziria General Manager on 27 Sep 2023
Dear Sarah,We greatly appreciate your positive review of Fairfield Inn and Suites in Fremont. We're thrilled to hear that you enjoyed our wonderful breakfast, and it's heartening to know that you found our staff very friendly and helpful.Our team is committed to ensuring that our guests have a comfortable and enjoyable stay, and your kind words serve as a testament to their dedication.We look forward to welcoming you back on your next visit, and please don't hesitate to let us know if there are any specific preferences or needs we can assist you with.Thank you for choosing us, and we value your continued patronage.
10/10 Excellent
David
16 Aug 2023
David
Stayed 1 night in Aug 2023
Response from Sincerely, Tamari Kiziria General Manager Fairfie on 27 Sep 2023
Dear David,We are truly grateful for your perfect 10/10 rating! Your feedback means the world to us, and it's a testament to our team's dedication to providing a top-notch guest experience. We look forward to hosting you again, and if there are any specific requests or preferences you'd like to mention for your next stay, please feel free to share them. Your satisfaction is our priority.Thank you for choosing us, and we can't wait to welcome you back.
8/10 Good
Karol
4 Aug 2023
Karol
Stayed 2 nights in Aug 2023
Response from Sincerely, Tamari Kiziria General Manager on 27 Sep 2023
Dear Karol,Thank you for taking the time to provide your feedback and rating us with 4/5. Your input is valuable to us as it helps us continually improve our services and the guest experience.We would love to learn more about your stay to understand how we can enhance it in the future. If you have any specific comments or suggestions, please don't hesitate to share them with us. Your satisfaction is important to us, and we aim to make every guest's stay exceptional.We appreciate your choice to stay with us and hope to have the opportunity to welcome you back for an even better experience on your next visit.
on par with others in this area, nothing outstanding, And like others, not acceptable, only time rooms cleaned, is just between customers, never cleaned the 2 days we stayed,