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Hotel Victoria, BW Signature Collection

4.0 star property
This urban retreat offers a peaceful escape in the city center, where the attentive staff creates a welcoming atmosphere from arrival to departure

Choose dates to view prices

Best Western Premier Hotel Victoria, in the city center, offers a tranquil space. Relax in the sauna, enjoy the scenic terrace, and stay connected with in-room WiFi. The coffee shop provides perfect refreshments, and the staff is praised for their helpfulness.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is ฿4,028
฿4,512 total
includes taxes & fees
21 Jun - 22 Jun
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About this property

Hotel Victoria, BW Signature Collection

  • Upscale hotel in the city centre
  • You can look forward to a terrace, a coffee shop/cafe and a hair salon at Hotel Victoria, BW Signature Collection. For some rest and relaxation, visit the sauna. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
    • An electric car charging station, concierge services and smoke-free property
    • A front desk safe, a lift and multilingual staff
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 64 individually furnished rooms feature comforts such as premium bedding and air conditioning, in addition to amenities such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with shower/bath combinations and free toiletries
    • 32-inch flat-screen TVs with premium channels
    • Electric kettles, heating and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property participates in the GreenSign Hotel and Viabono – programmes that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 20 December and 3 January.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Bar/lounge
  • Health club
  • Sauna
The following facilities are closed on Saturday and Sunday:
  • Bar/lounge
  • Health club
  • Sauna

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night

Welcoming dogs only

Food and water bowls are available

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 22 per person
  • Airport shuttle fee: EUR 150 per person (one-way)
  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Frequently asked questions

Is Hotel Victoria, BW Signature Collection pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per night.

How much does it cost to stay at Hotel Victoria, BW Signature Collection?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Hotel Victoria, BW Signature Collection on 21 Jun 2026 start from ฿4,028, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Victoria, BW Signature Collection?

Self-parking is available for EUR 15 per day.

What time is check-in at Hotel Victoria, BW Signature Collection?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Victoria, BW Signature Collection?

Checkout is at 11 AM.

Does Hotel Victoria, BW Signature Collection provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 150 per person applies.

Where is Hotel Victoria, BW Signature Collection located?

Located in the heart of Freiburg im Breisgau, this hotel is steps away from Southern Black Forest Nature Park and Colombischlossle. Freiburg Theater and Rathausplatz are also within 5 minutes. Freiburg (Breisgau) Central Station and Freiburg (QFB-Freiburg Train Station) are within a 5-minute walk.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 345 out of 649 reviews
Rating 8 - Good. 242 out of 649 reviews
Rating 6 - Okay. 43 out of 649 reviews
Rating 4 - Poor. 15 out of 649 reviews
Rating 2 - Terrible. 4 out of 649 reviews

Reviews

Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the active area and the train. Great coffee whenever you want. Friendly staff. Free local transit while staying there.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

JUN YAO SHAUN

Liked: Cleanliness, amenities, property conditions & facilities
Room condition was great. Spacious and clean. Area around hotel was peaceful.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very clean modern hotel in a great area.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place downtown, large room and shower. Good staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent location just minutes from railway station on quiet road opposite small park and very close to shops, bars and restaurants. The breakfast was good with fine local produce.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in Freiburg. Clean, room efficient staff, convenient location.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Kok

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, location and clean.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, close to railway station, yet also not far from the old town. Great breakfast.
Stayed 1 night in May 2024
Verified

8/10 Good

Matthew

Good location wedged between the station and old town. Spacious rooms and having all-day tea/coffee station was useful.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with excellent location. Would stay again, great accommodations. Staff was very friendly. Would defiantly stay again. Walkable to dining, shopping and train station.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Andreea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was modern and comfortable. Excellent breakfast. Great location, close to main attractions, the old town, shops, and parking garages.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here for only 2 nights, but would have stayed longer! The hotel was very nice, clean, and conveniently located to the town and train station. The staff was so welcoming and friendly! We loved it here and would absolutely come back!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent family-owned hotel in the center of wonderful Freiburg. Super nice staff, high level of service. I'll be back!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel. I was travelling solo and booked a room with a queen size bed rather than a single. It was spacious amd comfortable with windows that opened as well as air con. Excellent location both for arrival at the train station as well as exploring Freiburg. And do pop up to the solar roof garden to see how the hotel really is Green.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Johannes

High quality. Ok price. Big breakfast
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel in Freiburg

The best hotel we stayed at this time around. Centrally located, friendly staff, 24/7 coffee and tea in the lounge opposite the reception desk. Room darkening shade and A/C made for a great sleep with no hint of noise from the street. Will definitely stay here again if my travels bring me back to Freiburg.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Lauri

Liked: Cleanliness, staff & service, amenities
Nice vintage hotel in great location. Room floorplan was perfect for us with 3 adults; a door between the bedroom and sofa bed with two full bathrooms. There was a smell in the room my husband attributed to the water but I’m not sure. The smell was there the whole stay and no we didn’t mention it to the staff - windows open helped and us not there much and we didn’t want to deal with it.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
The breakfast is excellent, as is the location and the friendly service at the reception. I'm not sure why my room was never cleaned. The suite, while offering some additional space, felt tied.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Shuchi

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money hotel. Gave a feeling of luxury even though it was cheaper. Amazing staff. And so resourceful. And helpful. Very well located and has parking as well. Highly recommend it
Stayed 1 night in May 2024
Verified

6/10 Okay

Sourena

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Overall the hotel was nice, was clean, nice breakfast, parking all fine. The only issue was the space and design, the room and WC were too small, everything in the hotel was very small, park place, lift… and design was not helping either. For example big chair in the room made even less space to move.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Freiburg long weekend

Attentive staff. Extra flexibility with car park. We were 6 people with 3-4 rooms and the hotel helped us all the time. Like the honest bar concept. We received free public transport cards.
Stayed 1 night in Jan 2024
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place in a great location. Room was too warm at night and couldn’t get the temperature to a comfortable level. Otherwise very nice
Stayed 2 nights in Sep 2023