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Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)

4.0 star property
Pet-friendly hotel connected to a shopping center in Innenstadt with fitness center
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June 2024

Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)

Photo gallery for Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)

Exterior
Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe
Restaurant
Lobby
Eco-friendly toiletries, hair dryer, towels, soap

Overview of Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)

Reviews
8.4

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Pet-friendlyPet-friendlyPet-friendly
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
Vilbeler Str. 2, Frankfurt, HE, 60313
  • Popular LocationMyZeil7 min walk
  • Popular LocationRömerberg11 min walk
  • Popular LocationFrankfurt Christmas Market12 min walk
  • AirportFrankfurt (FRA-Frankfurt Intl.)22 min drive
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Room options

View all photos for Family Room (2 Adults + 2 Children)

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Family Room (2 Adults + 2 Children)

Highlights

Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Suite

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Suite

Highlights

Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Room

Highlights

Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Superior Room

Highlights

Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room

Standard Single Room | Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Standard Single Room

Highlights

Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Hairdryer
Private bathroom
  • 19.8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Standard Room

Highlights

Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Hairdryer
Private bathroom
  • 23.1 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room, Balcony (Extra Bed 2 Adults + 1 Child)

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, Balcony (Extra Bed 2 Adults + 1 Child)

Highlights

Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Hairdryer
Private bathroom
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Balcony

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, Balcony

Highlights

Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Hairdryer
Private bathroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room (Extra Bed 2 Adults + 2 Children)

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Room (Extra Bed 2 Adults + 2 Children)

Highlights

Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Suite (Extra Bed 2 adults + 2 children)

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Suite (Extra Bed 2 adults + 2 children)

Highlights

Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

View all photos for Deluxe Room, Balcony (Extra Bed 3 Adults)

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, Balcony (Extra Bed 3 Adults)

Highlights

Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Hairdryer
Private bathroom
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Family Room

Highlights

Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

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About the area

Frankfurt

Located in Innenstadt neighborhood, Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) is connected to a shopping center. Alte Oper and Festhalle Frankfurt are cultural highlights, and travelers looking to shop may want to visit MyZeil and Frankfurt Christmas Market. Looking to enjoy an event or a game while in town? See what's happening at Deutsche Bank Park or Frankfurt Eissporthalle.
Visit our Frankfurt travel guideOpens in a new window

What's nearby

  • MyZeil - 7 min walk
  • Frankfurt Cathedral - 10 min walk
  • Römerberg - 11 min walk
  • Frankfurt Christmas Market - 12 min walk
  • Alte Oper - 15 min walk

Getting around

  • Konstablerwache Station - 4 min walk
  • Hessendenkmal Tram Stop - 4 min walk
  • Frankfurt Airport (FRA) - 22 min drive

Restaurants

  • Dim Sum Haus - 1 min walk
  • Koh Samui - 3 min walk
  • Iwase - 1 min walk
  • Zeil Kebap - 2 min walk
  • Zu den 12 Aposteln - 1 min walk

About this property

Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)

Upscale hotel located in Innenstadt
Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) is located close to MyZeil and Frankfurt Christmas Market, and provides shopping on site, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna or the steam room. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a front desk safe
  • Luggage storage, tour/ticket information and coffee/tea in reception
  • Free newspapers, smoke-free property and a 24-hour front desk
  • Guest reviews give top marks for the proximity to shopping and first-rate property condition
Room features
All 256 rooms have comforts such as pillow menus and separate sitting areas, in addition to perks like free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and baths or showers
  • Separate sitting areas, eco-friendly cleaning products and premium channels

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 22 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 13 to 32 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 312 square feet of conference space
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV with premium satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Early check-in subject to availability
Late check-in subject to availability

Check-out

Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13–32 per person
  • Self parking fee: EUR 22 per day
  • Pet fee: EUR 35 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: EUR 45 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars and is displayed on this page as 4 stars.

Property is also known as

Frankfurt NH City
Hotel NH Frankfurt City
Nh Frankfurt City Hotel Frankfurt
Nh Hotel Frankfurt
Nh Hotels Frankfurt
NH Collection Frankfurt City Hotel
NH Collection Frankfurt City
NH Collection Frankfurt City

Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 39 out of 76 reviews" "
Rating 8 - Good. 20 out of 76 reviews" "
Rating 6 - Okay. 12 out of 76 reviews" "
Rating 4 - Poor. 3 out of 76 reviews" "
Rating 2 - Terrible. 2 out of 76 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Sarah

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Hotel looks cool & staff are friendly. Sauna in the basement sounds sketchy but it’s surprisingly nice. Our room was worn down & in need of a good clean. Bed was hard, 7/10 comfort.
Stayed 2 nights in Apr 2024

10/10 Excellent

Karsten

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with amazing staff! Only issue we had was city crews doing construction right outside our room at 1:00 am but not the hotels fault. Would recommend
Stayed 2 nights in Apr 2024

6/10 Okay

Jason

Travelled with partner
Disliked: Cleanliness
Ok…room was not very clean. Average at best
Stayed 1 night in Apr 2024

8/10 Good

Michelle, staten island

Liked: Cleanliness, staff & service
It's ok. There are visible signs of wear in rooms and especially in corridors. Hotel has got the bare necessities - no frills. Location is great. The breakfast was good and I appreciate the free cocktails in lieu of maid service.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jude Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff... Extremely helpful..I can't wait to return. I highly recommend it..💖💖💖
Stayed 7 nights in Apr 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable area, a bit far from the hauptbanhof, about 30 mins walk. Staff was friendly and received prompt service. We enjoyed our stay.
Stayed 1 night in Feb 2024

8/10 Good

Atalay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to zeil shopping center and transportation options
Stayed 4 nights in Feb 2024

10/10 Excellent

spencer

Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel for my birthday trip!
Lovely hotel for my birthday trip! Good location and staff are very friendly and accommodating. Has a small gym with limited weights but adequate.
Stayed 1 night in Jan 2024