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Grand Hotel Downtown

4.0 star property
Steps from the English Theatre, this stylish retreat offers a 24-hour front desk and wellness facilities including a sauna and fitness center

Choose dates to view prices

Grand Hotel Downtown on Kaiserstrasse offers travelers 24/7 attentive staff, convenient dry cleaning, a sauna, gym, on-site restaurant, and in-room WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Business services
The current price is ฿1,654
฿1,918 total
includes taxes & fees
5 Apr - 6 Apr

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room

Premium bedding, minibar, in-room safe, desk

Single Room

Highlights

Soundproofed
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Minibar
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Premium bedding, minibar, in-room safe, desk

Double Room

Highlights

Soundproofed
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Minibar
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Business Double or Twin Room

Highlights

Soundproofed
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Minibar
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room | Premium bedding, minibar, in-room safe, desk

Triple Room

Highlights

Soundproofed
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Minibar
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

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About the area

Located in Bahnhofsviertel, a neighbourhood in Frankfurt, Grand Hotel Downtown is near a metro station. Frankfurt Opera House and English Theatre are cultural highlights, and some of the area's notable landmarks include Eurotower and Main Tower. Kaiserstrasse and Deutsche Bank Twin Towers are two other places to visit that come recommended. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails and mountain biking. Visit our Frankfurt travel guide
Map
Taunusstrasse 48- 50, Frankfurt, HE, 60329

What's nearby

  • Frankfurt am main urban skyline with skyscrapers building at night in Frankfurt, Germany; Shutterstock ID 455116630
    Financial District
    1 min walk - 0.0 km
  • Frankfurt City Center during the Frankfurt Christmas Market
    Kaiserstrasse
    1 min walk - 0.2 km
  • Frankfurt_FrankfurtOperaHouse_6073553_05
    Frankfurt Opera House
    8 min walk - 0.7 km
  • Maintower showing a city, a river or creek and landscape views
    Main Tower
    11 min walk - 0.9 km
  • Frankfurt_FrankfurtTradeFair_178865_03
    Frankfurt Trade Fair
    12 min walk - 1.0 km

Getting around

  • Central Station Tram Stop
    3 min walk
  • Frankfurt Central Station (tief)
    4 min walk
  • Frankfurt Airport (FRA)
    23 min drive

Restaurants

  • Bar Shuka
    3 min walk
  • Taunus Eck
    1 min walk
  • Der Fette Bulle
    2 min walk
  • XiaoLongKan Hotpot Restaurant
    3 min walk
  • Saravanaa Bhavan
    1 min walk

About this property

Grand Hotel Downtown

Upscale hotel near Kaiserstrasse
Located close to English Theatre and Deutsche Bank Twin Towers, Grand Hotel Downtown provides dry cleaning/laundry services, a bar and a gym. Take some time to relax at the on-site spa. In addition to a sauna and a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, a front desk safe and multilingual staff
  • A gift shop, a computer station and tour/ticket information
  • Guest reviews say great things about the helpful staff
Room features
All 65 rooms offer comforts such as free international calls and premium bedding, as well as perks such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Electric kettles, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 1908
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 10 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - DE309483521
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Clarion Collection Frankfurt City
Grand Hotel Downtown Frankfurt
Center Plaza Frankfurt
Center Plaza Hotel Frankfurt
Grand Downtown Frankfurt
Clarion Collection Hotel Frankfurt Central Station
Clarion Collection Hotel Frankfurt City
Grand Hotel Downtown Hotel
Grand Hotel Downtown Frankfurt
Grand Hotel Downtown Hotel Frankfurt

Frequently asked questions

Is Grand Hotel Downtown pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Grand Hotel Downtown?

As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Grand Hotel Downtown on 5 Apr 2026 start from ฿1,654, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Grand Hotel Downtown?

Limited spots are available.

What time is check-in at Grand Hotel Downtown?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Grand Hotel Downtown?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Grand Hotel Downtown provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.

Where is Grand Hotel Downtown located?

Located in Bahnhofsviertel, this spa hotel is within a 10-minute walk of Kaiserstrasse, English Theatre and Eurotower. Main Tower and Frankfurt Opera House are also within 15 minutes. Central Station Tram Stop and Central U-Bahn are within a 5-minute walk.

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Reviews

Grand Hotel Downtown Reviews

6.6

7.4

Cleanliness

5.6

Location

7.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 208 out of 1002 reviews
Rating 8 - Good. 285 out of 1002 reviews
Rating 6 - Okay. 237 out of 1002 reviews
Rating 4 - Poor. 124 out of 1002 reviews
Rating 2 - Terrible. 148 out of 1002 reviews

Reviews

4/10 Poor

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Yes staff and room excellent
Stayed 6 nights in Dec 2025

8/10 Good

SANTHOSH KUMAR

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean room...
Stayed 1 night in Sep 2025

2/10 Terrible

Osvaldo

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We checked in which was very quick. Got to the room and we found a hole in the wall, dead bug on the floor, holes in the floor and cigarette burns on the bathroom vanity.
Stayed 1 night in Oct 2025

2/10 Terrible

Roy Edward

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing commendable about this venue. Staff were polite. Just. Even the low price is too much to pay.
Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room tidy and comfortable. Outside noise is constant
Stayed 2 nights in Jul 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, room comfort

UPtown Downtown was fantastic

Wonderful check & check out experience with welcoming Silvio at reception, very helpful with tips for Frankfurt travel and sights. The lovely couple running the breakfast buffet were outstanding and always had the most beautiful breakfast set up for the hotel, we looked forward to it every morning. Thank you all for making our stay a positive experience.
Stayed 5 nights in May 2025

10/10 Excellent

wi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great Breakfast Buffet, quiet room, blue anti stress lights in room, no complain, clean, all went perfect, hot water to boil and make my tea was available, very generous property.
Stayed 2 nights in Nov 2024

8/10 Good

Madjid

Liked: Amenities
Clean and well located
Stayed 1 night in Feb 2024

8/10 Good

Fahim

Liked: Cleanliness, staff & service
The staff were nice. The breakfast was very good. The facilities were not the best, but were clean. The area around the hotel is very much a redlight district.
Stayed 1 night in Oct 2024

8/10 Good

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good alternative near Frankfurt Messe and Old Town

Nice acomodation, friendly staff, very close to main train station. Not so family oriented neighborhood, but if you are traveling without children, it´s ok.
Stayed 5 nights in Sep 2024

8/10 Good

Matthias

Liked: Cleanliness, staff & service, amenities
Of course you can't expect a high classl 4 star hotel, but absolutely worth it for the price. Our room was clean and the bed was comfortable. Furnishing and equipment was ok with nice ambient lighting. Only the refrigerator was not working. Stuff was friendly and it's super close to central station. Great for a short stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was great. Very near to the station which was what we were after, the room was clean and tidy, though some of the flooring was quite damaged on the 5th floor where we stayed. We loved the decor of the hotel which was very well done. The only downside was that the hotel is surrounded by strip clubs and walking back to the hotel in the evening did not always feel totally safe. This is not the hotel’s fault but worth thinking about if you are travelling alone. Staff were courteous and we were checked in quickly. They also held our bags before check into we could explore which was great. Overall, a good experience - it’s shame about the neighbourhood!
Stayed 2 nights in Jul 2025

4/10 Poor

Dominique

Disliked: Cleanliness, amenities, property conditions & facilities
The sector is kind of a redlight, the floors are broken, the rooms are too small, the sextor is so noisy at night. The staff is however, professional.
Stayed 1 night in Apr 2025

6/10 Okay

Harri

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and nice staff but located in the middle of drug users area. There is no parking at the hotel, only public parking hall about 400 m away and only for cars (not allowed for motorbikes). Staff very nice and helpful and pretty good breakfast. Clean and nice facilities.

6/10 Okay

Jeffrey

Liked: Staff & service
Stayed here whilst visiting Frankfurt for the Euros. Very convenient for a football trip and of limited concerns for a group of men. It is however in the centre of the red light district and during the evening it gets busy and noisy. During the day it is quite dirty and we observed extensive public drug abuse.
Stayed 2 nights in Jun 2024

8/10 Good

Vania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy

I loved the staff, by far. my favorite part. The room was spacious, the area lighting could be better, but the LEDs were fun. The surrounding night life gets pretty rowdy, but I can guarantee your safe inside with these guys.
Stayed 1 night in Sep 2023

6/10 Okay

Alan

Disliked: Amenities
These hotel itself is very nice and so are the staff. The problem is the location or rather the people who hang around the streets in this location. I am a solo traveler so I wasn't too concerned but it may be concerning to others. The AC did not work, probably because the hotel had isolated it due to the cool temperature outside but the street noise was too great to leave a window open.
Stayed 2 nights in Oct 2024

4/10 Poor

Tessa

Liked: Cleanliness, staff & service
Grand Hotel was a strange stay. The hotel itself was quite nice, and our room was quaint, clean, and well lit. The bed was not very comfortable and the comforter did not cover both of our bodies (there is a spare in the closet, though). The staff were kind and helped us in storing our luggage for the day. However, the location around the hotel is pretty sketchy. On our way into the hotel, I was catcalled multiple times and witnessed many scenes of drug use. The street that this hotel is on is infamous for red light district and drugs. The addicts will keep to themselves, but the fact is that the street is so uncomfortable. A shame for this nicer hotel to be in such a bad area.
Stayed 1 night in Feb 2024

4/10 Poor

david

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
arrived late after 3 hour train delay & pouring with rain & shocked at surroundings. at first I thought hotel closed & boarded up with unsavoury characters sheltering in alcoves but eventually found front door. check in strange as I normally provide a preprinted label but receptionist insisted I complete the form in handwriting (explaining “you’ve probably noticed it’s a difficult area & I need your handwriting “!). he explained “lift out of action as you’ve been notified” - which I hadn’t- so at age 81 I had to drag suitcases to THIRD floor . I noticed floors on first and second floors in poor repair. this is more like a young people’s hostel than a hotel. However breakfast was of exceptional quality- don’t recommend
Stayed 1 night in Apr 2025

6/10 Okay

MUDAR

Liked: Staff & service
Location:The Grand Hotel Downtown is situated in a red-light district, an area known for prostitution and drug activity. This location is highly unsuitable for families and raises significant safety concerns, particularly at night. Safety:Given the neighborhood's reputation, it is unsafe to go out, especially after dark. This could be a major concern for guests, affecting their overall comfort and security. Amenities:The hotel is conveniently located near many restaurants and grocery stores, which is a positive aspect. Its proximity to the central station also makes commuting easy. Hotel Experience: Staff: The reception staff are friendly and helpful. Rooms: Rooms are spacious but lack air conditioning, which can be uncomfortable during summer. Towels: Towels are old and in need of replacement. Beds: The beds are comfortable. Housekeeping: Housekeeping services are good. Wi-Fi: Wi-Fi is reliable and performs well. Cleanliness: The hotel’s cleanliness is above average. Breakfast: The buffet breakfast offers a good variety for €12. Bathroom: The bathroom is functional but features a curtain more suited for a regular window rather than a bathroom. Overall Rating: 6/10
Stayed 2 nights in Aug 2024

2/10 Terrible

Paige

Not a safe location
Stayed 2 nights in Oct 2025

10/10 Excellent

Patrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! I even got upgraded! The front desk staff we’re very friendly!
Stayed 1 night in May 2025

10/10 Excellent

mehmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Dec 2025

2/10 Terrible

Daniel

Liked: Staff & service
Disliked: Cleanliness, amenities
The service, breakfast, and shower were adequate. But the surrounding location is frightening, probably the most dangerous street in Frankfurt, and there's a lot of noise from the night parties.
Stayed 3 nights in Nov 2025

10/10 Excellent

Liban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!!

Excellent hotel, location and staff!
Stayed 1 night in May 2025