"Lovely hotel. Nice comfy and clean rooms. Very pleasant gardens and environment, lovely buildings and superb staff who go the extra mile. Would love to come again."
"Charming hotel, ideally situated by the Abbey. Choice of lounges to sit in the evening, loved the decor. It was drizzling so we couldn’t use the outdoor space.
Enjoyed a delicious evening meal in the restaurant and full English breakfast next morning. All staff so friendly and welcoming. Loved the stories of the local area involving pigs, emus and tigers!"
"A lovely hotel situated in a good location for exploring the Cotswolds. Superior room was excellent. A nice size with a double shower and bath. Bed was comfy. Hotel restaurant had a good choice and food was of a very good standard. Breakfast particularly set us up well for the day. Hotel staff were also welcoming and very helpful. We would definitely stay here again."
"I was In the old part and it needs updating badly. Excited when I saw a spa bath in my room but bath was worn around the plug area and not appealing so wasted. Toilet was stained with brown as old. Taps on sink worn and spun round a lot before water came out. "
"The hotel lived up to expectations and the buildings were built of the lovely soft Gloucestershire. It was a shame that the outside seating for the bar like being in a car park and close to the road. The staff were friendly and helpful."
"The Masons Arms is a delightful country pub with rooms that is a charming example of Cotswold tradition and tastefully updated rooms. The pub itself serves very good and reasonably priced traditional pub food in a traditional and quaint setting. Service is friendly and efficient. The inclusive traditional Full English Breakfast was generous and spot on. We would certainly return. A special mention of Kate who was very helpful and friendly. "
"I use this hotel on a regular basis when working in the Gloucester region I would highly recommend this hotel to any business person traveling to the Gloucester area
The staff are extremely helpful and friendly and go out of their way to ensure you have a good stay. A few days ago I had a problem starting my car, the staff came out to help me start it and ensure I was not late for my meeting. A big thanks for that."
"A really comfortable stay in this lovely hotel.
We were lucky to enjoy some sunny weather, so a bonus to sit outside on the decking looking out to the gorgeous view. "
