"Friendly greeting upon arrival, staff were very helpful.
The room was bigger than anticipated which was a pleasant surprise, we really liked how the bedroom was separate from the living area.
We wish there more hooks to hang coats, clothes etc and the bathroom was a little smaller than where we have stayed before as one of us has slight mobility issues so moving around the bathroom was tricky but not difficult. We will defintley be staying again, perhaps try the next size up. "
"Fabulous hotel. First time I stayed here, but I'll definitely return. The reception staff were lovely, room was huge, gorgeous comfy pillows duvel and bed. Great bathroom, water provided too. Mailbox and Broad Street just around the corner and a short walk from New Street Station too. Highly recommended, we didn't want to leave! "
"Comfy bedroom, everything in good working conditions. All necessary things from USB ports to TV where I could connect my Firestick. Nice bathroom, awesome shower."
"Excellent value, far exceeding expectations. Very well maintained. Very nice touches such as the feature wall behind the bed. Bathroom exceptionally clean and well presented. "
"I arrived late at night, reception guided me from the car park to the venue over the phone, which was helpful.
My room was much better than expected, spacious, clean, the bed really comfortable.
Breakfast was good quality & plentiful, dinner was pleasant too, & both good value.
The staff were always polite & helpful.
Situated well for the town centre & rail travel.
All in all a lovely stay, far exceeding my expectations."
"Original room hadn’t been cleaned but replacement found quickly. Room was lovely and spacious every amenity you could wish for. Bed was king sized very comfortable. Bathroom let down by dirty shower tray, empty showergel dispensers. Breakfast was very good.paid around £80 for room which is about right"
