โรงแรมใกล้ฟอร์ตรีโน, เอลรีโน

"Manager not helpful. Advertised rollaway beds and was told by manager that seemed to have an attitude that they don't provide them. Morning desk clerk said that they did have rollaway beds after we had to book extra room. Extra $300 to pay for another room."

"Hotel was clean. Breakfast staff was very friendly."

"Staff personnel was less than kind to my wife as I made the reservation in my name and paid ahead of time for my wife and Mother in law. Forgive me for making the reservation in my name!!!! He didn’t believe my wife with same last name and address was related to me!!! But I digress! They got in and slept well. Please be more kind."

"The properties for sale so nothing’s getting fixed. Management is waiting to decide whether or not they get to keep their job. I guess room didn’t have a phone in it and the TV didn’t work. Not good."

"Clean with friendly staff and great breakfast."

"We didnt even stay. The staff was extremely rude, wouldnt even look when talking to us trying to check in. Nasty rooms, crappy parking lot. Pool was disgusting. Save your time and money and stay elsewhere."

"Evidently our reservation was cancelled and even though we had a confirmation number, the "system" didn't recognize it and they had no rooms available. Although, with the looks of the other guests and open containers of alcohol I think they did us a favor and we stayed at the Hampton Inn instead and enjoyed a beautiful and comfortable stay."

"I was a bit disappointed with the breakfast"

"When we first checked in, the staff was great, but when we had to extend our stay, they seemed to catch a attitude. I'm willing to give them another chance , because maybe the just had a bad day. Overall, we enjoyed our stay. I would recommend."

"First of all when we first got in the room there was a strong smell of mildew and dried urine on the toilet seat. I called the front desk and they came down and cleaned the toilet seat. Then I couldn’t sleep because I was itching like crazy. I finally fell asleep after the sun came up and had to check out by 11am. When I woke up my left arm was swollen pretty bad. Later that evening I went to the ER to have it checked out and found out I was bitten multiple times all over my body by bed bugs. I...

"Wonderful property for a stay. Very satisfied"