All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Safe, affordable, included breakfast, pretty quick to airport
Joan Van
Stayed 1 night in Apr 2024
Response from Joan on 27 Apr 2024
Hi Joan Van, Thank you for taking the time to post your wonderful feedback after your stay. Looking forward to see you on your next visit to Fort McMurray. Take care.Joan AjeroFront Office Manager
10/10 Excellent
Susan
Travelled with pets, Travelled with partner
8 Apr 2024
Liked: Cleanliness, amenities
Everything was easy, helpful staff and clean rooms. Thanks for letting us have our new puppy with us.
Susan
Stayed 1 night in Apr 2024
Response from Joan on 8 Apr 2024
Hi Susan, Receiving wonderful feedback from our valued guests like yourself is certainly a great way to start our day. Thank you for your comments and thank you for choosing to stay with us. Looking forward to see you and your furry companion on your next visit to Fort McMurray.Joan AjeroFront Office Manager
Hi Leanne, We truly appreciate the time you have taken to give us your feedback, which means a lot to us. We thank you for your continued patronage and we hope to be welcoming you back very soon.With kind regards.Joan AjeroFront Office Manager
Hi Anne, Thank you for choosing to stay with us. I truly appreciate your business and your trust in us and it's definitely a boost for us every time we see a perfect rating such as this. We look forward to welcoming you back to the hotel in the near future.
8/10 Good
Greg
25 Feb 2024
Greg
Stayed 2 nights in Feb 2024
Response from Joan on 2 Apr 2024
Hi Greg, Thank you for taking the time to post your survey after your stay. We are so happy you enjoyed your stay and look forward to welcoming you back.Joan AjeroFront Office Manager
8/10 Good
Nolan
22 Feb 2024
Nolan
Stayed 1 night in Feb 2024
Response from Joan on 2 Apr 2024
Hi Nolan, Receiving feedback from our valued guests like yourself is certainly a great way to start our day. Thank you for giving us a high score and thank you for choosing to stay with us. Joan AjeroFront Office Manager
10/10 Excellent
Darryl
Business traveller
15 Feb 2024
Liked: Cleanliness, staff & service
The beds are very comfy, the location nice and quiet
Darryl
Stayed 1 night in Feb 2024
Response from Joan on 6 Mar 2024
Hi Darryl, Thank you for your kind review, we truly appreciate it. It's definitely a boost for us every time we hear positive feedback such as this. We hope to welcome you back to the hotel soon!Joan AjeroFront Office Manager
Very clean rooms with comfortable beds. Staff is incredible,they always remember my name.
Jordan
Stayed 1 night in Jan 2024
Response from Precious on 3 Feb 2024
Hi Jordan, thank you for staying with us at Travelodge by Wyndham Fort McMurray and thank you for your kind review! It is heartwarming to receive compliments from our valued guests and we will definitely share your comments with our team. Your feedback will continue to inspire us all in providing warm and caring service to all. We look forward to be welcoming you back soon.
Hi Kaitlyn, Thank you for taking the time to post your survey after your stay. We are so happy you enjoyed your stay and look forward to welcoming you back.Joan AjeroFront Office Manager
Late arrival not a problem. Communication prior to arrival was very timely and helpful, as I was alerted to get off the bus at the first stop rather than downtown. Warmest welcome by Front Desk staff. Wonderful hot breakfast and fresh coffee included. People in Fort McMurray are warm and very helpful.
Karen
Stayed 2 nights in Jan 2024
Response from Joan on 26 Jan 2024
Hi Karen, Thank you for staying with us at Travelodge Fort McMurray and thank you for your kind review of our hotel. It is heartwarming to receive compliments from our valued guests and we will definitely share your comments with our team. Your feedback will continue to inspire us in providing warm and caring service to all. Fort McMurray is a great community and we are proud and happy to be here. We look forward to welcoming you back on your next visit. Joan AjeroFront Office Manager
The front desk is always very friendly and helpful
Darryl
Stayed 1 night in Jan 2024
Response from JOan on 22 Jan 2024
Hi Darryl, It is very heartwarming to see when one of the very first things our valued guests acknowledge is our staff, who are our source of pride for always providing warm and caring service. Thank you for recognizing their efforts. We will certainly share with them your feedback so we can all be continually inspired. We look forward to welcoming you back on your next visit.Yours in hospitality, Joan AjeroFront Office Manager
8/10 Good
Elvis
17 Jan 2024
Liked: Cleanliness, staff & service, amenities
Nice stay
Elvis
Stayed 1 night in Jan 2024
Response from Joan on 22 Jan 2024
Hi Elvis, Thank you for staying with us at Vantage Inn & Suites and thank you for your kind review of our hotel. It is heartwarming to receive compliments from our valued guests and we will definitely share your comments with our team. Your feedback will continue to inspire us all in providing warm and caring service to all. We look forward to be welcoming you back soon.Yours in hospitality, Joan AjeroFront Office Manager
10/10 Excellent
Carly
17 Jan 2024
Carly
Stayed 1 night in Jan 2024
Response from JOan on 22 Jan 2024
Hi Carty, Thank you for choosing to stay with us. I truly appreciate your business and your trust in us and it's definitely a boost for us every time we see a perfect rating such as this. We look forward to welcoming you back to the hotel in the near future. Take care.Yours in hospitality, Joan AjeroFront Office Manager
Hi James, Thank you for staying with us at Vantage Inn & Suites and thank you for your kind review of our hotel. It is heartwarming to receive compliments from our valued guests and we will definitely share your comments with our team. Your feedback will continue to inspire us all in providing warm and caring service to all. We look forward to be welcoming you back soon.Yours in hospitality, Joan AjeroFront Office Manager
Great hotel with friendly staff. Good price and very comfortable beds with 4 pillows.
Jordan
Stayed 1 night in Jan 2024
Response from JOan on 22 Jan 2024
Hi Jordan, Thank you for staying with us at Vantage Inn & Suites and thank you for your kind review of our hotel. It is heartwarming to receive compliments from our valued guests and we will definitely share your comments with our team. Your feedback will continue to inspire us all in providing warm and caring service to all. We look forward to be welcoming you back soon.Yours in hospitality,Joan AjeroFront Office Manager
Dear Geri, Thank you for the comment and the rating. It is much appreciated.Looking forward to your next stay.Best Regards, Martin WrightGeneral Manager
10/10 Excellent
Dylan, Chestermere
Travelled with group
14 Dec 2023
Liked: Cleanliness, staff & service
Everything was good
Dylan
Stayed 1 night in Dec 2023
Response from Martin on 27 Dec 2023
Dear Dylan, Thank you for the 5 out of 5 rating. It is much appreciated. Looking forward to your next stay.Best Regards, Martin WrightGeneral Manager
Dear Dave, Thank you for taking the time to rate us.It is much appreciated.Looking forward to your next visit.Best Regards, Martin WrightGeneral Manager
Dear Wesley, Thank you for your feedback. Reviewing your stay records, I am perplexed as to the rather low rating considering we have assisted you greatly and have bent over backwards.I understand that you have booked a non-cancellable, non-changeable reservation, that you have requested to be changed. (even though it clearly states what kind of reservation it is ) of which we were able to accommodate nonetheless.Best Regards, Martin WrightGeneral Manager
6/10 Okay
Chris
5 Dec 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Water started leaking from the ceiling fan in the bathroom, the ceiling in main room had a crack and water was leaking from that also. There was a garbage can outside the room door that was catching the leaking water in the hallway as well. Had a brutal sleep as well
Chris
Stayed 1 night in Dec 2023
Response from Martin on 7 Dec 2023
Dear Chris, Thank you for taking the time in providing us with your feedback. It is appreciated. Please accept my sincerest apologies for the leak that transpired in your room. This was rectified by our team immediately The bin was placed in the hallway as our team did not want to use machines too early in the morning to extract water as this might be disruptive.I do hope to have an opportunity to redeem ourselves in the future. Once again, thank you.Best Regards, Martin WrightGeneral Manager
Dear Gary, Thank you for taking the time to provide us with a rating. It is much appreciated.Looking forward to your next visit.Best Regards, Martin WrightGeneral Manager
Dear Ray, I am sorry to see your rating. Should you be so inclined, please do message us about your experience as I definitely would love to find out what we could have done better so that we would be worthy of a high rating from you in the future.Best Regards, Martin WrightGeneral Manager
Hi Susan,We sincerely appreciate the time you took to review our hotel after your recent stay. We truly appreciate your business and your trust in us. See you then on your next visit. Take care. Best,
2/10 Terrible
Lisa
4 Nov 2023
Lisa
Stayed 1 night in Oct 2023
Response from Martin on 1 Dec 2023
Dear Lisa,I am sorry to see your rating. Should you be so inclined, please do message us about your experience as I definitely would love to find out what we could have done better so that we would be worthy of a high rating from you in the future.Best Regards, Martin WrightGeneral Manager
10/10 Excellent
Michael
2 Nov 2023
Michael
Stayed 1 night in Nov 2023
Response from Angel on 12 Nov 2023
Hi Michael,We sincerely appreciate the time you took to review our hotel after your recent stay. I truly appreciate your business and your trust in us. See you then on your next visit. Take care. Best,
8/10 Good
Keegan
2 Nov 2023
Keegan
Stayed 1 night in Nov 2023
Response from Angel on 12 Nov 2023
Hi Keegan,We sincerely appreciate the time you took to review our hotel after your recent stay. I truly appreciate your business and your trust in us. See you then on your next visit. Take care. Best,
Hi Dylan,We sincerely appreciate the time you took to review our hotel after your recent stay. I truly appreciate your business and your trust in us. See you then on your next visit. Take care. Best,
Staff, were awesome, great showers and a simple but good free breakfast
Elvis
Stayed 1 night in Oct 2023
Response from Angel on 28 Oct 2023
Hi Elvis,We sincerely appreciate the time you took to review our hotel after your recent stay. I truly appreciate your business and your trust in us. See you then on your next visit. Take care. Best,
The reception desk people are always helpful and friendly
Darryl
Stayed 1 night in Oct 2023
Response from Angel on 28 Oct 2023
Hi Darryl,We sincerely appreciate the time you took to review our hotel after your recent stay. I truly appreciate your business and your trust in us. See you then on your next visit. Take care. Best,
Hi Howard,We sincerely appreciate the time you took to review our hotel after your recent stay. I truly appreciate your business and your trust in us. See you then on your next visit. Take care. Best,
Hi Simon,We sincerely appreciate the time you took to review our hotel after your recent stay. I truly appreciate your business and your trust in us. See you then on your next visit. Take care. Best,
6/10 Okay
Norma
11 Oct 2023
Liked: Staff & service
Good value for price paid
Norma
Stayed 1 night in Oct 2023
Response from Angel on 28 Oct 2023
Hi Norma,Thank you for always choose The Vantage Inn & Suites as your home in Fort McMurray. We truly appreciate your business and your trust in us and it's definitely a boost for us every time we hear positive reviews such as this. See you then on your next visit. Take care. Best,
Always decent to stay there. Just a quick overnight stop after shift and departure the next day once a month.
Ian
Stayed 1 night in Oct 2023
Response from Angel on 28 Oct 2023
Hi Ian,Thank you for always choose The Vantage Inn & Suites as your home in Fort McMurray. We truly appreciate your business and your trust in us and it's definitely a boost for us every time we hear positive reviews such as this. See you then on your next visit. Take care. Best,
10/10 Excellent
Wilf
3 Oct 2023
Wilf
Stayed 2 nights in Sep 2023
Response from Angel on 7 Oct 2023
Hi Wilf,Thank you for sharing with us your feedback on your recent stay with us. Hopefully, you would able to stay a bit longer on your next stay and experience the other facilities we offer. We do have extended stay rooms which are perfect for either a short or long stay.
Very friendly staff. Good breakfast included with room.
Christopher
Stayed 2 nights in Sep 2023
Response from Angel on 7 Oct 2023
Hi Christopher,Thank you for sharing with us your feedback on your recent stay with us. Hopefully, you would able to stay a bit longer on your next stay and experience the other facilities we offer. We do have extended stay rooms which are perfect for either a short or long stay.
10/10 Excellent
Rebecca
26 Sep 2023
Rebecca
Stayed 1 night in Sep 2023
Response from Angel on 28 Oct 2023
Hi Rebecca,We sincerely appreciate the time you took to review our hotel after your recent stay. I truly appreciate your business and your trust in us. See you then on your next visit. Take care. Best,
Would have liked upper floor as requested.
No shower curtain on arrival however front desk and house keeping quick to bring one .
Breakfast excellent.
Dylan
Stayed 1 night in Sep 2023
Response from Angel on 7 Oct 2023
Hi Dylan,We do apologize for the concerns that you have shared about your recent stay. I have addressed it with our team and I assure you we are working diligently to ensure similar situations does not occur again in the future. Greatly appreciated the feedback and we are looking forward to hosting you again.
8/10 Good
Gary
20 Sep 2023
Gary
Stayed 2 nights in Sep 2023
Response from Angel on 7 Oct 2023
Thank you for taking the time to post your survey after your stay. We are so happy you enjoyed your stay and look forward to welcoming you back.
10/10 Excellent
Judy
19 Sep 2023
Judy
Stayed 1 night in Sep 2023
Response from Joan on 13 Oct 2023
Hi Judy, We sincerely appreciate the time you took to review our hotel after your recent stay. I truly appreciate your business and your trust in us. See you then on your next visit. Take care. Best, Joan AjeroFront Office Manager
10/10 Excellent
CHANGJUN
11 Sep 2023
CHANGJUN
Stayed 1 night in Sep 2023
Response from Angel on 16 Sep 2023
Hi Changjun,We truly appreciate the time you have taken to give us a high rating survey, which means a lot to us. We shall share this with our team members so we can all be continually inspired to provide warm and caring service to everyone. We hope to welcome you back very soon.
10/10 Excellent
Valerie H
9 Sep 2023
Valerie H
Stayed 3 nights in Sep 2023
Response from Angel on 16 Sep 2023
Hi Valarie,We truly appreciate the time you have taken to give us a high rating survey, which means a lot to us. We shall share this with our team members so we can all be continually inspired to provide warm and caring service to everyone. We hope to welcome you back very soon.
The staff vwere very friendly and curtious rooms were very clean our stay was absolutely perfect i would recommend this hotel to anybody
gary
Stayed 2 nights in Sep 2023
Response from Angel on 16 Sep 2023
Hi Gary,We truly appreciate the time you have taken to give us a high rating survey, which means a lot to us. We shall share this with our team members so we can all be continually inspired to provide warm and caring service to everyone. We hope to welcome you back very soon.
10/10 Excellent
Brad
3 Sep 2023
Brad
Stayed 1 night in Aug 2023
Response from Angel on 16 Sep 2023
Hi Brad,We truly appreciate the time you have taken to give us a high rating survey, which means a lot to us. We shall share this with our team members so we can all be continually inspired to provide warm and caring service to everyone. We hope to welcome you back very soon.
8/10 Good
Elvis
30 Aug 2023
Elvis
Stayed 1 night in Aug 2023
Response from Angel on 7 Oct 2023
Hi Elvis, Thank you for taking the time to post your survey after your stay. We are so happy you enjoyed your stay and look forward to welcoming you back.
10/10 Excellent
Clarren
29 Aug 2023
Clarren
Stayed 1 night in Aug 2023
Response from Joan on 1 Sep 2023
Hi Clarren, Hi Clarren, Receiving wonderful feedback from our valued guests like yourself is certainly a great way to start our day. Thank you for your comments and thank you for choosing to stay with us. See you on your next visit.Best, Joan AjeroFront Office Manager
Very friendly checkin and breakfast was excellent for the price
Dean
Stayed 1 night in Jul 2023
Response from Joan on 1 Sep 2023
Hi Dean, Receiving wonderful feedback from our valued guests like yourself is certainly a great way to start our day. Thank you for your comments and thank you for choosing to stay with us. See you on your next visit.Best, Joan AjeroFront Office Manager
Excellent place to stay, Angel at the front desk was so helpful with any questions we had, would definitely stay here again
Rob
Stayed 3 nights in Aug 2023
Response from Angel on 27 Aug 2023
Hi Rob,Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Grace know that he made an impact during your stay. We hope to welcome you back to the hotel soon!
Very welcoming and friendly check in and out staff
Brian
Stayed 1 night in Aug 2023
Response from Angel on 27 Aug 2023
Hi Brian,Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Grace know that he made an impact during your stay. We hope to welcome you back to the hotel soon!
The friendly and helpful staff. Access to coffee and teas.
Sarah
Stayed 1 night in Aug 2023
Response from Angel on 27 Aug 2023
Hi Sarah,Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Grace know that he made an impact during your stay. We hope to welcome you back to the hotel soon!