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"Love it"

"The bed was very comfortable and the owners are nice. It was quiet with plenty of parking. It's right in Westfield, so there are stores and restaurants nearby."

"Very Clean property."

"Nice view of the lake. Easy parking. Staff were nice and the room was good. The bathtub wasn't pristine by any stretch. The property needs an update badly, but I understand that's costly. It was a solid stay for a driving trip in upstate NY on a holiday weekend."

"The staff was very friendly and accommodating . The hotel was super clean and our room was very nice. Breakfast was good , sad we couldn’t enjoy the bar but most likely next time . Got a cute t shirt . Very pretty property"

"Clean, quiet, good breakfast, easy check in and parking, good location"

"This place is better than a back alley, but not by much. Weekend before Memorial day boiler still on and the room was 85 degrees had to open the door windows turn on the air it did not cool down until the next night. Cockroaches, they do not change the sheets inbetween guest, only thing the guy cleaning the room came out with are the towels, but i guess pretending to wash them works. Do not even ask about the bathroom, you are banging your knees to sit down and i think the shower was last used...

"🤗"

"No one was at the desk to check in hottub didn’t work rooms were dirty the tub had to be run 3 times just to use it said we got an upgraded room that we were not informed about and because they were overbooked and had to give us a better room they took away the tv because we were “last minute reservation” and didn’t pay for it when it was included in the original pricing even though we booked a week in advance. They were supposed to give us a refund because we left within the first 4 hours of...

"Very clean, everywhere even the parking lot! We had such a lovely woman check us in that was so helpful and even attentive to my daughter, gave her some fruit snacks - sounds small but those things really make such a difference in the atmosphere and positive of a time it was. The breakfast was amazing. All around I would recommend this location to anyone who needs to stay in Jamestown. We will be back if the future!"

"Private, cozy place that’s comfortable, clean, and has everything you need. Nice small town area but easy access to Hamburg, Orchard Park, and Buffalo. "

"Not happy that it was so loud from 6pm to 9pm because a bar down the street was blaring its music. I complained to front staff and nothing was done."

"Beautiful, historical property with top notch amenities. There are no elevators, pack accordingly. The restaurant is elegant, great creative food. Staff is attentive, friendly, knowledgeable."

"Room was disgusting. Smelled like cigarettes and mold."

"Hideaway Bay is truly amazing! So peaceful and relaxing. A perfect weekend getaway! We stayed durning Mother’s Day weekend so it was much slower then I assume it would be in the summer. The staff was incredibly attentive- always make sure we had what we needed. If you pass them outside, they are always checking in with you, which i really appreciated it. The grounds were beautifully maintained. The homes were clean and stocked with what you need. Beds were relaxing. Sleeping upstairs is...

"Stayed for 4 days and never seen my room cleaned or bath towels changed out. Breakfast was at a minimum, not much to choose from. Hot coffee only in the morning, seemed to be warm or none at all in the afternoon and was removed in the evening. Floors always looked unswept, outside landscape unkept, no flowers and I was there on the Memorial Day weekend and no American flag on the pole."

"Vintage cool place"