โรงแรมใกล้สวนประชาชน Forest Way,

"The staff were all very good but at times a little pushed to see to everything. Our room was roomy but not particularly clean, cobwebs on windows, dirt and dusty skirting and all areas upon high had a good layer of dust. One bulb out at bedside and marks on wall and skirting that could be wiped off. Bed linen and towels were clean and soft. Shower and sink clean but toilet was not!!! Passage way to and from dining room smelt of cooking grease all the time that would suggest extractor filters...

"Good hotel and comfortable bed. Had cancel the second night as the hotel was closed. Access for an 81 year old was very difficult. Lots of stairs to manage. The very cold weather made it even more difficult. The manager was very good and helpful. We hope to get a refund for the second night. The location was excellent and the pub was very quirky and quite special. "

"Such a gorgeous property!!! We stayed there for 3 nights and hardly left. We ate at all the restaurants, including High Tea. We had such an amazing time. We will be back!"

"The hotel was dated but very clean, but had everything you would need for a stay. Breakfast and Dinner had plenty of choice. Staff were very attentive."

"Room was lovely and air con much needed rest from 35 degree heat"

"the staff were amazing really hospitable anything we needed they helped with great attitude . adrian jack Daniels and all the staff were amazing lovely people I would give them 10 stars if I could."

"Room was too hot for us. (Normal summer day. It had been 21 degrees.) Coffee at £8 each at breakfast was too expensive for us."

"The hotel was very nice. Lovely room. Very clean. Enjoyed our stay"

"Convenient for airport, clean room"

"Nothing good to say"

"Not great"

"O. K but not exceptional. Had a chipped saucer under my teacup. I would not have thought it difficult to find an jnchippef saucer since I was alone at breakfast! "

"The staff was kind and welcoming. The rooms are not air conditioned and with the windows open, and the drapes open to let the air in, you do hear road noise and get early morning light. I was not able to sleep much because of the noise and light. Convenient airport shuttle for 15 pounds."

"An older hotel, as most of the Britannia hotels are. Suitable for a night or two and good for Gatwick airport."

"Great hotel with friendly staff. Breakfast was freshly cooked with lots of it and was delicious. Although a fan was provided, our room was very hot but our stay did coincide with the hottest days of this year so far. Would definitely stay there again."

"Yes, clean room well appointed and decorated. Staff very efficient "

"Parking fine. Breakfast non existent unless you dont mind waiting until 10am "

"My stay at this Holiday Inn in the UK was wonderful. My family and i stayed here while staying in England before leaving on a cruise in June 2026 and i absolutely happy we selected this hotel for our short stay as the hotel was clean, our rooms were comfortable and the staff was very helpful with not only helping us with transportation , exploring London and purchasing food. My mom returned to England with me June 2026 after not being here since 1968 and absolutely loved her stay and looking...

"Extremely comfortable bed. So convenient before heading on a long haul flight."