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"Good air conditioning"

"I wasn't expecting to stay here but because my luggage got delayed I made a last second booking for the night. I speak very little Spanish and the staff was very helpful to work around that. "

"El Aire Acondicionado no enfriaba bien la habitacion"

"The rooms are clean and comfortable. The breakfast is top notch and bar is very good. The staff is very polite and helpful. Being at the mall is very convenient with many shops and restaurants in walking distance. We would highly recommend."

"coffee capsules need to be replaced or the machine since it doesn' t cut the foil cover. Careful ,review your credit card charges , they charged me twice for the stay. check your account immediately. Pizza restaurant is great but 25 dollars US for a cocktail is way too exaggerated for Cali, Colombia"

"Ese HOTEL me gusta mucho porque es mi preferido en Cali porque está ubicado en el sur de la ciudad todos son muy amables súper accesibles nunca ellos se niegan a ayudarte son maravillosos lo recomiendas?"

"Facilities were ok, shower water pressure was very poor, no bottled water in room, restaurant was not plant based customer friendly at all, the light in the room was very soft and made impossible to read or work. No bellboy so be prepared to move your luggage yourself. Staff was very helpful and attentive."

"Poor breakfast"

"Mejoren la atención al cliente"

"Room could be better clean always missing something, plates not pick up, staff helpful, breakfast was great lot of options besides the buffet."

"Nice hotel, spacious rooms, good bar and restaurant. Wi does seem not double panned, thus you can hear the house of the heavy traffic all night long."

"Me encanto, todo super limpio y el personal siempre muy atento."

"Muy buenas instalaciones y sobre todo personal muy amable y servicial"

"Staff very professional and kind"

"Great location adjacent to large shopping mall with so many food options The room nice and spacious Great cable Television several English channels +CNN en English and espanol. Good rates"