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"Clean room and building, staff kind and responsive."

"The room was nice, we had no issues with our stay"

"The room is very clean and well stocked with towels etc. Beds are comfy and the heating / air conditioning unit worked as it should. When we checked in we couldn’t get the tv to work and someone was sent up immediately to fix it. Breakfast is good consisting of make your own waffles or pancakes, cereal (hot and cold) a variety of breads and bagels as well as eggs, sausage and biscuits and gravy. There is some sort of food court take out place right off the lobby. We opted for one of the local...

"Clean & comfy bed"

"If all hotels were in this condition with efficient, friendly staff. travelling would be a delight"

"Where to begin…this was the most amazing, comfortable stay I have ever had. Driving from California to Ohio to settle our son into his new job. The staff here at SPRINGHILL SUITES in Troy Ohio went above and beyond for us. From Felix and Maria in housekeeping to your wonderful front desk (check in) ladies. Nancy and Alma were exceptional! We had some bumps along the way during our stay and Nancy and Alma always helped us through. We are forever grateful. The rooms were amazing, clean and very...

"Staff was caring and helpful checking in. Room was very well maintained. Breakfast and Bar was Great! Checking out was easy and fast. Would definitely use this Facility again."

"Carpet in room had a wet smell. Stale odor in the room.. parking is ample"

"Great black out shades"

"Breakfast, parking , pool"

"The staff made this such a memorable stop. Being that it was the week of Christmas the front desk staff were super attentive to my children and even provided a small gift to each child. It was very appreciated and our kids still talk about it! "

"The pool was nice and clean and warm. Great breakfast as well.."

"This place is disgusting, smelly, and unsanitary. I stayed one of my three nights and left. Tried to get a refund for the two days I did not stay due to the conditions of the room and hotel and they refused to help their customers. DO NOT STAY HERE UNLESS YOU WANT BUGS, AND LIKE DIRTY, SMELLY ROOMS. Front desk was extremely unhelpful, refused to assist me with any help regarding the condition of the place; they did not care at all. Do not waste your money and time and do not believe the reviews...

"Great location"

"Room was dirty I cleaned the floor "

"Clean"

"The moment I opened the door the smell of cigarettes was so overwhelming! the door and walls were very dirty and there was hardly any bedding-I was there about 3 minutes and ended up leaving my room key (room 217) on the counter and walked out. I did not even feel safe. "

"It wasnt bad but far from something special. The room was clean but outdated. The bed was comfortable, no signs of bugs. You get what you pay for. Safe, clean, cheap. Not much more."

"Nice hotel. I would stay again. We requested a room with double beds, but when we got in the room it was a king. We didn’t call downstairs we just kept the king because the bed was huge. Staff was nice and the bathroom and room was really clean."