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Reviews of Albion Hotel Motel

2.5 out of 5
Albion Hotel Motel
155-161 Murray St, Finley, NSW

Reviews

5.6
Rating 10 - Excellent. 2 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 0 out of 9 reviews" "
Rating 4 - Poor. 2 out of 9 reviews" "
Rating 2 - Terrible. 3 out of 9 reviews" "

5.6/10

Cleanliness

5.2/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Lonnie

Stayed 2 nights in Oct 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and modern inside
Stayed 1 night in Sep 2023
Response from Albion Motel Team on 20 Sep 2023
Thank you for the amazing 5 Star review Peter !!We really appeciate it.Welcome back anytimeTeam @ Albion Motel, Finley

8/10 Good

Teagan

Stayed 1 night in Aug 2023
Response from Albion Motel Team on 21 Aug 2023
Dear Guest, we're extremely happy that you had a positive experience, and we're grateful for your feedback. Thank youThe Albion Motel Team

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable. Way beyond my expectations for a highway overnight stop.
Stayed 1 night in May 2023
Response from Albion Motel Team on 23 May 2023
Thank you for your kind review Robert, it is much appreciated. Lovely to hear you had such a positive experience while passing through Finley.Welcome back anytime !!

2/10 Terrible

Haydn

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely firm bed, ants all over the floor. Dirty sink and bathroom and air conditioner hardly worked and was extremely loud. Wouldn’t stay here
Stayed 7 nights in Feb 2022
Response from Albion Motel Team on 21 Feb 2022
We welcome all feedback and use it to improve guest's experience. The traveller has not contacted our office at all during the week long stay. All issues would have been happily rectified if given an opportunity to do so.

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very ordinary.. no on-site person.. dirty towels from previous guests left hanging, bath mat was actually a hand towel.. cob webs .. air-con so noisy, kept us awake half the night.. bad experience!!
Stayed 1 night in Apr 2021
Response from Albion Motel Team on 28 Apr 2021
Thank you for your feedback, we are disappointed to learn your stay did not meet the expectations. We do offer self check-in experience as it is a preferred way for most travellers these days. Thank you for the constructive feedback, we will use it to improve overall experience for our future guests. Sincerely, The Albion Team

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from The Albion Hotel - Motel on 10 Oct 2020
Thank you for your anonymous review It is unfortunate no contact has been made diring the brief stay or any particular feedback provided. It would’ve certainly helped address any of the issues that may have been amiss. We continue to maintain high level of cleanliness and lowest nightly rates in town for quality, overnight stays. Thank you and best wishes Kindly The Albion Team

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2020
Response from The Albion Hotel Motel - Finley on 12 May 2020
Newly renovated Rooms with Private Bathroom and Kitchenette. Fresh Linen and Towels. Price $59 per night or less if booked for a week or more. No issues with this particular guest. Unjustified rating.