Outstanding property! Most notable was the exceptional customer service from the beginning. They greeted us with local Moroccan tea and cookies while staff took our luggage up to our room. We also got an upgrade to the Presidential suite which was spacious and gorgeous. Every corner of the Riad is stunningly traditional yet renovated. You could do a staycation in this riad! They have Moroccan restaurant and a rooftop bar for convenience. Free breakfast included and it is a delicious spread. To get to old Medina it is a 15-20 min walk through the alleys. Accessible by car to arrive and depart. Would gladly come back.
Good location, pleasant and helpful
Staff, clean. Rooms are a bit sterile feeling, not cozy. Had some water leaking from the ceiling. Breakfast was just ok. Had a nice rooftop bar
The riad itself is absolutely stunning. The staff are amazing, very professional and friendly. Breakfast was great. We had two rooms, and they were both clean and comfortable.
This Riad is easy to find in The Medina in Fez. They served really good food and the staff is amazing and super helpful. They also have massage and hamam on site. The rooms are amazing and they have a rooftop bar. Would definitely recommend staying here if they have availability!
Above and beyond, from the staff to the food. Each and ever detail was thought of and so beautifully well done. Zahara is so on top of things and the details of the hospitality were so perfect<3
The staff was friendly and the Riad itself is extremely beautiful and decorated with great taste. Now, as it is the case in these types of old buildings, the acoustics makes in VERY echo. But this is normal.
เข้าพัก 3 คืน, ตุลาคม 2025
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
tariq
10 ต.ค. 2025
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Hotel was overpriced beds and sheets are triable not enough lights tv never worked no front desk triabe
The hotel itself and the room are gorgeous but there is no direct street access. You must enter through a pedestrian street so no easy luggage drop. Our rooms were walk up only, and it sits near the base of a river which at night makes the whole hotel smell like a sewer.
No recomiendo esta propiedad son unos irresponsables una dia antes de mi arribo cancelaron mi reserva la cual habia hecho con dos meses de anticipacion, dijeron que me harian una devolucion de mi pago y no lo hicieron realmente son unos deshonestos, hay que tener mucho cuidado si piensan quedarse en este Riad