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Merchants Manor

4.0 star property
Merchants Manor offers a peaceful retreat with British cuisine in beautiful surroundings, making it an ideal base for exploring the area

Choose dates to view prices

This upscale eco-certified hotel invites travelers to unwind at the spa with a massage or body treatment. Guests start their day with a full breakfast on the garden terrace and can relax with a book from the hotel's library during downtime.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
The current price is ฿5,379
฿6,455 total
includes taxes & fees
2 Aug - 3 Aug

Room options

View all photos for Classic Double Room

A neatly made bed with white and teal bedding, a framed picture on the wall, a chair, and a window with curtains.

Classic Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a potted plant, and a view of the outside.

Room, 1 King Bed

7.6 out of 10
Good
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Old House Master Room

A white bedroom with a wooden headboard, two bedside lamps, a framed artwork, and a small table with a kettle.

Old House Master Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Cosy Room

A modern spa area with a glass door leading to a treatment room, a sunburst light fixture on the wall, and a pool with blue-tiled steps.

Cosy Room

8.0 out of 10
Very good
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Room, 1 Bedroom

Comfort Room, 1 Bedroom | Egyptian cotton sheets, premium bedding, in-room safe, desk

Comfort Room, 1 Bedroom

8.8 out of 10
Excellent
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A neatly made bed with patterned pillows, a bedside lamp, and a framed artwork on the wall.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi
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About the area

Located in Falmouth, Merchants Manor is near the beach. National Maritime Museum Cornwall and Falmouth Art Gallery are cultural highlights, and travellers looking to shop may want to visit Discovery Quay and The Old Cider Barn Arts and Crafts Centre. Ready for a night out? Consider Performance Centre and Gwennap Pit. Snorkelling, windsurfing and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding nearby. Visit our Falmouth travel guide
Map
Western Terrace, Falmouth, England, TR11 4QJ

What's nearby

  • A marina with boats docked, a lighthouse, and a modern building with a sloped roof.
    National Maritime Museum Cornwall
    15 min walk - 1.3 km
  • Falmouth University
    5 min walk - 0.4 km
  • Falmouth Art Gallery
    11 min walk - 1.0 km
  • Gyllyngvase Beach
    12 min walk - 1.1 km
  • Swanpool Beach
    16 min walk - 1.3 km

Getting around

  • Penmere Station
    9 min walk
  • Newquay (NQY-Newquay Cornwall)
    54 min drive

Restaurants

  • The Packet Station
    12 min walk
  • Gylly Beach Cafe
    9 min walk
  • Seaview Inn
    10 min walk
  • Touc Inn
    12 min walk
  • The Cornish Bank
    12 min walk

About this property

Merchants Manor

  • Upscale hotel
  • You can look forward to free full breakfast, a terrace and a garden at Merchants Manor. Active travellers can enjoy cycling at this hotel. Indulge in a massage and a body treatment at the on-site spa. The on-site British cuisine restaurant, Rastella, offers breakfast, lunch, dinner and light fare. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
  • Other perks at this hotel include:
    • An indoor pool
    • Free self-parking
    • Bike hire, meeting rooms and tour/ticket information
    • Luggage storage, a banquet hall and concierge services
  • Room features
  • All guest rooms at Merchants Manor feature comforts, such as 24-hour room service and premium bedding, in addition to amenities, such as free WiFi and safes.
  • Other amenities include:
    • Free tea bags/instant coffee and electric kettles
    • Rainfall showers, designer toiletries and hairdryers
    • Flat-screen TVs with digital channels
    • Heating, daily housekeeping and desks

Awards and affiliations

  • Eco-certified property
  • This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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The price is ฿7,747
฿9,296 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Rastella

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body treatments
  • Massage

Accessibility

  • High-pile carpet in room
  • No lift

More

  • 3 floors
  • Banquet hall
  • Built in 1910
  • Designated smoking areas
  • Edwardian architecture
  • Fireplace in lobby

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of GBP 12 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: GBP 12 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub, while guests under 12 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Does Merchants Manor have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Merchants Manor?

As of 22 Jul 2026, prices found for a 1-night stay for 2 adults at Merchants Manor on 2 Aug 2026 start from ฿5,379, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Merchants Manor pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 12 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Merchants Manor?

Self-parking is free at this property.

What time is check-in at Merchants Manor?

Check-in start time: 4:00 PM; check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at Merchants Manor?

Checkout is at 11 AM.

Where is Merchants Manor located?

Situated near the beach, this spa hotel is within a 10-minute walk of Falmouth University and Gyllyngvase Beach. Falmouth Aquarium and Swanpool Beach are also within 15 minutes. Penmere Station is 9 minutes by foot and Falmouth Town Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Merchants Manor Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 70 out of 139 reviews
Rating 8 - Good. 45 out of 139 reviews
Rating 6 - Okay. 16 out of 139 reviews
Rating 4 - Poor. 3 out of 139 reviews
Rating 2 - Terrible. 5 out of 139 reviews

Reviews

Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, good breakfast, friendly staff. Dog friendly.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent breakfast, spacious rooms, possibly bathrooms need updating plus fridge in room be good but staff superb and overall a very nice hotel
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great. Rooms good. Breakfast very good. Pool/Spa a bit tired!!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful overnight stay for my husband's 70th birthday. Our room was amazing and very big and the bathroom was great, especially the powerful shower and lovely toiletries. We had a swim in the lovely pool and we also went in the jacuzzi. I also went in the sauna. The breakfast was fantastic; such a wide range of choice and the food was excellent. We would definitely recommend the Merchants Manor and would certainly stay there again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities
Couteous staff Large bedrooms Great facilities
Stayed 1 night in Feb 2026
Verified

8/10 Good

Ruth

Liked: Cleanliness, staff & service, amenities
Lovely spacious room and comfortable bed. Helpful staff. Good breakfast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy single room in old part of hotel, I was on the top floor - had a fantastic view, may get very hot in the summer as there was no air conditioning and it got a lot of sun. Windows do open though. New bath/shower. Had iron, steamer and ironing board. No mini fridge, but there was a kettle. The room I had did have very steep stairs to get to top floor - probably not great for medium/ big suitcases, small carry on suitcase was fine for me to carry up. Breakfast was marvellous, loads of options on buffet/ to order and the staff were very welcoming, attentive and helpful. Beautiful downstairs reception with comfy couches, board games and a bar. Pool was excellent. Wish I could have stayed longer, a lovely escape from hectic London.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Spacious room and really comfortable bed. Easy parking with benefit of EV rapid charger in site. We enjoyed the pool. Staff were great.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Andy

Liked: Cleanliness, amenities, property conditions & facilities
Was nice clean friendly staff very helpful would stay again
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely stay , nice room great breakfast
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an awesome place to come and relax and enjoy the ambience and character whilst in a beautiful setting
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great service
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, amenities
All of the staff were extremely helpful and welcoming. They have created a wonderful atmosphere from the moment you walk in. The place was clean and comfortable. And the gift as you leave was a wonderful touch.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable charming hotel, clean room and good facilities. Staff were friendly - especially in the bar. My colleague and I were given upgrades to bigger rooms which was very much appreciated. Breakfast was fine for continental options, however the cooked options were £14.99 each which I thought was a little steep.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay and everything up to standard. The room was very spacious and clean and the staff is very well trained.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Jaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Gorgeous, spacious room, beautifully decorated and a wonderful aroma from the spa throughout the hotel
Stayed 1 night in Jul 2025
Verified

8/10 Good

Roshan

Liked: Staff & service, amenities, property conditions & facilities
Good location and walkable into town. Nice breakfast & facilities.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Andrew

Liked: Staff & service, amenities, property conditions & facilities
Staff could not have been more professional and helpful, a real credit to the property. Well located close to Falmouth, plenty of parking. The room was lovely, plenty of storage and the bed comfortable. Tea and coffee making facilities in the room were poor and not sufficient. Breakfast selection was excellent, and the food was amazing! The poached eggs were magnificent! Speed of service was slow but being out of season that is understandable. Less understandable are the massive cobwebs in the dining room. The lounge was comfortable, and the real fire added to the atmosphere; very welcome after a long day outside. The pool is an added bonus, but none of the underwater lights were working. Neither were any of the sauna lights were working which can be dangerous.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely staff. Made the stay for me
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Rooms really good size. Staff amazing, food and drink lovelly.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff. Room was spacious and clean. easy walk into town and beaches
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Michael

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff were all superb. The public spaces were very good, and the pool was excellent. However the rooms need attention, and the lack of a proper evening meal was disappointing.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel. Our room was large and extremely clean and comfortable. Couldn't fault the service given from the staff and the breakfast was delicious.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay in the hotel. The proximity to two train stations and to all the restaurants on High Street made it an ideal location. The breakfast and evenings at the bar were really comfortable and generous, the staff was perfect. DIY check in and check out, though less than appealing, is the way most hotels are working these days.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Janina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and very professionally & efficiently run hotel. Loved the cozy atmosphere in the bar, special mention to Maja for her friendliness. Really enjoyed having a decent sized swimming pool and being able to have a swim before breakfast. Our only - slight - gripe was breakfast in that we had to point out to the breakfast waiting staff that the bread had run out 20 minutes ago - they hadn't noticed - but this was rectified immediately. The breakfast service was also quite slow and the coffee was cold. But, all in all a fabulous stay and I've already recommended the hotel to a friend who's planning on going to Falmouth.
Stayed 1 night in Oct 2025