"Our stay at Ocean Coral Springs was a nightmare. We arrived at 2:00 PM and waited 1.5 hours in line just to check in. Our room wasn't ready, and we didn't get inside until 5:00 PM. The first room was tiny, loud, and right next to the pool music. Shockingly, the pull-out couch was covered in stains, mold, dirt, and rust. We showed photos to the duty manager, who apologized and promised a new room in one hour. It actually took nearly two hours of us chasing down staff to get it. They moved us to...
"Our stay at Ocean Coral Springs was a nightmare. We arrived at 2:00 PM and waited 1.5 hours in line just to check in. Our room wasn't ready, and we didn't get inside until 5:00 PM. The first room was tiny, loud, and right next to the pool music. Shockingly, the pull-out couch was covered in stains, mold, dirt, and rust. We showed photos to the duty manager, who apologized and promised a new room in one hour. It actually took nearly two hours of us chasing down staff to get it. They moved us to...
Alexa