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"Myles and Duncan were masterful and very gracious in managing and accommodating us under difficult circumstances. Thank you with great appreciation"

"We had a lovely stay in this welcoming and comfortable hotel. Excellent service and a beautiful breakfast. Nice gardens and plenty of parking. "

"Good B & B with friendly owners"

"We liked everything. However — we would have liked bedside lamps, a hook for towels by the shower, and a fix to the hazardous step by the bathroom."

"Great breakfast "

"The room is beautifully decorated and the bed was very comfortable. Helpful staff and was able to hire us a car to pick us up at the train station. Great breakfast and dinner, highly recommended. "

"This was a fantastic stay. We just loved every detail. Gorgeous breakfast, afternoon tea, and the best hospitality."

"Service from all staff members was excellent. Quality of meals including breakfast could not be faulted."

"Interesting, historic building. Twitter lovely dinners!"

"great place"

"Comfortable room (better than I expected for the price), very clean throughout, polite, friendly and helpful staff. Outside garden was rather unkempt and decking and woodwork needs attention. Interior refurbishment was being carried out with no disturbance to residents. Broken bathroom fan had been noted and was repaired on day two. Filipino chef excellent with a variety of unusual but excellent dishes on the menu - do try some! Car parking space is a bonus. Yes, I will stay there again, despite...

"Me and my partner stayed at the Mermaid in over the May Bank holiday. We stayed in room 19, which was a great size and clean. Staff were really friendly and breakfast was very tasty. Would definitely recommend this hotel when staying in Rye."

"Lovely hotel large comfy rooms ,pillows nice and bouncy tea ,coffee and biscuits in the room nice products in the bathroom , very clean hotel only cold buffet breakfast due to a gass cooker problem but directed to the george for a cooked breakfast which was perfect would definitly book again."

"Staff very friendly and helpful. Evening meal great. Pool area/amenities disappointing. A little tired; steam room nonexistent. Saunas squashed into a corner between toilets and showers (in separate male/female cloakrooms) extremely uninviting!!!!"

"Easy parking, very calm environment "

"I didn't take any pets to the hotel. I was able to access the internet most of the time."

"Very friendly staff and modern, clean rooms. "

"Registration was cursory. Certainly not rude, just “fill in your details and here’s your key.” No offer of assistance for two seniors to carry suitcases up narrow stairs. No further information offered. Room was adequate. Shower is traditional British style - in a very high narrow tub, very dangerous for seniors in my opinion. Notice in room that no outside food allowed, and may result in an additional charge. Overall good value for money, but more of a two star than a three star hotel. "

"Friendly, helpful staff, lovely old building"