All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Dear Linda,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team
10/10 Excellent
Eddie
Travelled with partner
13 May 2024
Liked: Amenities
Very clean
Eddie
Stayed 2 nights in May 2024
Response from M on 17 May 2024
Dear Eddie,We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team
6/10 Okay
Saurabh
27 Apr 2024
Liked: Staff & service
Little to no breakfast options
Saurabh
Stayed 1 night in Apr 2024
Response from M on 3 May 2024
Dear Saurabh,Thank you for sharing your feedback with us. We appreciate knowing the areas where we can improve. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. We will investigate the issues and make the necessary corrections. We hope you will give us another chance to make it up to you. Sincerely,Management Team
Dear Shannon,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team
Can’t stress it enough…. Absolutely the best hotel in Fairfield. Make you feel right at home for your entire stay., staff is super friendly. The guy that moved me downstairs today has been completely amazing every time I stay!
Amy
Stayed 4 nights in Apr 2024
Response from M on 19 Apr 2024
Dear Amy,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed your stay and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best regards,Management Team
Highly recommend this hotel! The staff make is such a comfortable and relaxing place to stay. Don’t waste time anywhere else, this is the BEST hotel in Fairfield.
Amy
Stayed 1 night in Apr 2024
Response from M on 12 Apr 2024
Dear Amy,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed your stay and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best regards,Management Team
Dear Amy,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed your stay and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best regards,Management Team
Dear Melissa,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We hope to enhance this experience further in the future. We are indeed looking forward to your next visit. See you soon!Best regards,Management Team
10/10 Excellent
Amy
3 Apr 2024
Amy
Stayed 2 nights in Mar 2024
Response from M on 26 Apr 2024
Dear Amy,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team
The overall service was great
I'll definitely return to this hotel next time I am passing by, and will recommend it to other travelers
Jean
Stayed 1 night in Mar 2024
Response from M on 29 Mar 2024
Dear Jean,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy to know you liked your stay and we hope you choose us again in the future. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team
10/10 Excellent
Amy
24 Mar 2024
Liked: Cleanliness, staff & service, amenities
After trying the others in Fairfield this one by far is the best! This is the nicest hotel in town, and the staff is super nice! My whole stay was comfortable and very accommodating! This is the only place I will stay when I come to town every time!
Amy
Stayed 4 nights in Mar 2024
Response from M on 29 Mar 2024
Dear Amy,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is so pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay and we hope to enhance this experience even further in the future. We are indeed looking forward to your next visit. See you soon!Best regards,Management Team
Best hotel in Fairfield Texas HANDS DOWN! very friendly staff.
Amy
Stayed 1 night in Feb 2024
Response from M on 8 Mar 2024
Dear Amy,Thank you for taking the time to rate our hotel highly! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we are delighted that we could do so for you. We hope to have the opportunity to welcome you back in the future for another outstanding stay. See you soon!Best regards,Management Team
Dear Amy,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best regards,Management Team
Dear Janet,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best regards, The Management Team
Room was nice and clean. Gentleman who came to our room to fix the TV was very nice and professional.
Patricia
Stayed 1 night in Feb 2024
Response from M on 15 Feb 2024
Dear Patricia,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team
The hotel is close to the interstate and next to a truck stop that was noisy on and off through the night. Blanket on the bed was very thin. Yes there was heating and A/C which had I run may have masked the sounds outside but that’s not an appropriate use. Better bedding would have been preferable. Day staff were friendly welcome in be evening was lacking. Room was large and clean. It was an OK stay.
David
Stayed 1 night in Feb 2024
Response from M on 15 Feb 2024
Dear David,Thank you for sharing your feedback with us. We apologize for the noise disturbances from the nearby truck stop and appreciate your suggestion for improved bedding. We will address the welcome experience in the evening to ensure a consistent level of friendliness. We are glad you found the room to be large and clean. Your feedback is valuable to us, and we hope to welcome you back for a better stay in the future.Sincerely,Management Team
The overall stay was good but the breakfast was very limited!!
Corey
Stayed 1 night in Jan 2024
Response from M on 25 Jan 2024
Dear Corey,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team
8/10 Good
Hope
16 Jan 2024
Hope
Stayed 2 nights in Jan 2024
Response from M on 18 Jan 2024
Dear Hope,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
The parking lot was littered with garbage eveywhere. Saying breakfast included is a stretch. Comical lack of much to eat. Went to nearby McDonalds instead.
Phillip
Stayed 1 night in Jan 2024
Response from M on 18 Jan 2024
Dear Philip,Thank you for your feedback, we really appreciate it. We are pleased to see your modest ratings and are glad your recent stay with us was satisfactory. In our quest to aim for excellence in hospitality standards, we are taking constant steps to upgrade our property and enhance our hotel room amenities. We regret the inconvenience you faced, and we will see to it that all necessary changes are implemented at the earliest. Having said that, we hope you will give us the opportunity to host you even better in your future stays. Thank you for your business, and we look forward to seeing you soon.Sincerely,Management Team
Very convenient for our trip to Fairfield, would stay there again
Jorge
Stayed 1 night in Dec 2023
Response from M on 12 Jan 2024
Dear Jorge,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team
4/10 Poor
Verified traveller
Travelled with group
18 Dec 2023
Liked: Cleanliness
Verified traveller
Stayed 2 nights in Dec 2023
Response from M on 23 Dec 2023
Dear Guest,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team
Front desk staff was nice and helpful. The room was clean.
Christy
Stayed 2 nights in Dec 2023
Response from M on 15 Dec 2023
Dear Christy,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team
4/10 Poor
douglas
3 Dec 2023
douglas
Stayed 1 night in Dec 2023
Response from M on 28 Dec 2023
Dear Douglas,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team
10/10 Excellent
Luz
30 Nov 2023
Luz
Stayed 3 nights in Nov 2023
Response from M on 23 Dec 2023
Dear Luz,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
Thank you for staying with Super 8 Fairfield. We appreciate your review and hope to see you again.
10/10 Excellent
Larry
Travelled with family and small children, Business traveller
23 Sep 2023
Liked: Staff & service
Property was well lit at night a d grounds were clean. The swimming pool water was green and maintenance said he had just added a buch of chemicals and it should be usable by tomorrow morning.
Everybody friendly and the room was clean. Bathtub was in need of a little grout and a good cleaning.
Larry
Stayed 1 night in Sep 2023
Response from Front desk Agent on 23 Sep 2023
Thank you for staying with us at Super 8 Fairfield, we hope to see you again!
6/10 Okay
William
15 Sep 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room, including bed, was clean
Shower was extremely worn with breaks in floor. Entry door operated as intended but had a crack at bottom large enough to allow entry of unwanted bugs, snakes, etc.
William
Stayed 2 nights in Sep 2023
Response from Front desk Agent on 15 Sep 2023
Thank you for staying with us at Super 8 Fairfield.
Dear Ramon,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
This is the best hotel in the area. It’s quiet, it’s clean, it’s always a great experience. Absolutely my favorite.
Kendall
Stayed 1 night in Aug 2023
Response from Front desk Agent on 5 Sep 2023
Thank you for your review. We are happy to hear you had a pleasant stay at Super 8 Fairfield. Hope to see you again.
6/10 Okay
Julius
15 Aug 2023
Disliked: Cleanliness, room comfort
Julius
Stayed 1 night in Aug 2023
Response from Front desk Agent on 16 Aug 2023
Thank you for staying with us at Super 8 Fairfield.
4/10 Poor
Josh
Travelled with family
15 Aug 2023
Disliked: Amenities
Someone was using the room next to mine as a brothel. They were loud and it was disgusting!
The room itself was very dated looking and smelled of smoke, even though it was termed NON-SMOKING.
Josh
Stayed 1 night in Aug 2023
Response from Front desk Agent on 16 Aug 2023
Thank you for choosing Super 8 Fairfield, unfortunately, we are not able to control what goes on behind closed doors.
10/10 Excellent
Lamont
13 Aug 2023
Lamont
Stayed 2 nights in Aug 2023
Response from Front desk Agent on 2 Sep 2023
Thank you for choosing Super 8 Fairfield for your lodging needs. We appreciate your business and hope to see you again.
We have stayed here several times and it is always clean and comfortable
Katrina
Stayed 1 night in Mar 2023
Response from M on 7 Jul 2023
Dear Katrina,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team
This is a very old property so we will not be staying again. There was a 1.4 inch gap under the entry door - large enough for critters to get in. The breakfast was extremely limited. Definitely not worth the cost of the stay.
Randy
Stayed 1 night in Jun 2023
Response from Front desk Agent on 4 Jul 2023
I apologize that your stay wasn't what you expected. We tell everyone that asks what we serve for breakfast so that should have not been an issue. As far as the gap under the door, I will address that with my manager. Thank you for staying with us at Super 8 Fairfield.
I booked my room a week ahead of time and when i got there they said they couldn't find my reservation. Called Hotels.com.and then all the sudden the hotel found my reservation but didn't have any rooms. Also happened to my brother about an hour later. The hotel claimed they told Hotels.com and they didn't inform anyone. But why did the hotel wait til my brother tried to get his room after me and not say anything to me. Luckily i found another down the street.
Verified traveller
Stayed 1 night in Jul 2023
Response from Front desk Agent on 4 Jul 2023
First of all I would like to apologize for this mistake. We did not have either of the reservations in our system. The hotel is not at fault with this matter. You booked through a 3rd party and they did not confirm your reservation with us, therefore hotels.com is at fault and should compensate you for the trouble.
Everything was good clean the only thing AC wasn't
Sandra
Stayed 1 night in Jun 2023
Response from Front desk Agent on 13 Jun 2023
Thank you for staying with us at Super 8 Fairfield. I apologize for the AC. Always let the front desk know so the problem can be fixed. Hope to see you again.
Our room was clean. We only stayed one night. The staff was great, breakfast was fine. I had never seen a pancake maker. They were good. Our room had a refrigerator which was nice. The bed was comfortable but a little softer than our liking (we prefer a firmer mattress).
Peggy
Stayed 1 night in May 2023
Response from Front desk Agent on 9 May 2023
Thank you for choosing to stay with us at super 8 Fairfield. We appreciate your review and hope to see you again.