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"friendliness"

"Spotless room, with comfortable bed and lots of nice little finishing touches. Friendly welcoming hosts - we had a wonderful stay"

"Last minute room booked due to our car breaking down on the way home from edinburgh airport. Staff were lovely and helpful and made us feel at ease at a very stressful time. We were able to pay extra to keep the room for a few hours while we waited for a hire car"

"Pros - friendly check in, great tea tray with fresh milk, spotless room, very cosy and welcoming, lots of parking Cons - if your a light sleeper fridge noise might keep you awake"

"Beautiful hotel! Location is fantastic, in the historic area of gorgeous English town. Staff were friendly and so helpful "

"Situated in the very centre of Kelso, convenient place to stay when exploring the area. Checkin was done very easily, with clear instructions sent beforehand. There is a Greggs just in front of the hotel, and also several restaurants and takeaways in close vicinity. There was double glazing in the room, and hence better insulation. "

"Great rooms, great service, great location. No complaints whatsoever. "

"Staff were very friendly and helpful. Hotel, although dated, was lovely and rooms (riverview) were lovely. Couldn’t fault anything and we will definitely be back. "

"Colin and Lisa make you feel right at home. The room had a comfortable bed and large bathroom and was very clean."

"Everything about our stay was brilliant Staff fantastic Location marvellous-Holy Island literally down the road"

"Yes, all very friendly. "

"-Spotless comfortable room and bed -Good range of food on menu and quality of food very good -Staff friendly and helpful -Prices very reasonable -Cliff walk very convenient -Hotel very quiet despite proximity of A1 -Would definitely stay again if we are in the area"

"It's a nice setting and a quiet environment. "

"Lovely, great value!"

"Staff were helpful and breakfast was awesome "

"Brilliant "

"The room was spotless and warm too .Lovely breakfast hamper ,will definitely stay again"

"We travelled to Dunbar for a few days holiday and this cozy hotel was perfect for us. Great breakfast, very good service and the dinner we had at the hotel was the best meal we had in Dunbar!"