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"We had room 15 but the bed sloped downwards against the wall. Not flat. Very tiny ...... But bathroom was modern . Clean and tidy . No shops nearby and need a car to go to the shops . Reception wasn't open in the evening when guests arrive . Denise was good and welcoming. Expedia rates are much better than the room rates if booked direct . No heater in the room either and temp plunged to under 7 degrees while we were there. "

"The room WIFI wasn't working (important to international travelers). After 30 minutes of trying, went to the front desk, where they said it wasn't working. They did give us the staff login, but I thought this was something that could have been mentioned at check-in."

"the room was spacious enough and the bed was very comfortable. we liked having the little kitchenette and it was suitably set up for simple meal preparation. the location is out of town, so we found it peaceful, and it was handy to Mount Panorama which my husband liked. it is a large, somewhat rambling facility with some communal areas like lounges and kitchenettes, that might appeal if conditions meant you need to stay indoors. If you have any concerns with hauling your luggage upstairs,...

"Room was not cleaned, there was spider cobwebs under TV unit, bathroom. Floor was dirty with dirt and gum was stuck on the floor under the bed. Lizard was there in the bathroom. Other than that there was no issue. "

"The place was clean but a bit outdated "