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"The staff were excellent and a real credid to the hotel, nothing was too much for them. The room itself was clean and well equipped. I would definitely recomend it and stay again."

"Staff were outstanding. Thank you. "

"Fantastic in all aspects."

"Ideal location for a city trip. Staff very friendly. Food excellent, rooms very clean. "

"The room was lovely and clean. Staff were all friendly and helpful, even when we checked out the receptionist asked if there was anything else we would like help with. I thought this was a very thoughtful and nice thing to ask. The bar area was airy and well laid out and the drinks were reasonably priced."

"Comfortable large room. Excellent bathroom with walk-in shower. "

"Room was super and staff amazing "

"Everything was fabulous "

"Warm staff. Nice spacious and clean room"

"Room was delightful,spacious, clean and had great tea making facilities. Staff were welcoming and happy to chat. We loved the Halls historic features which were highlighted in Christmas decor making it very special. We enjoyed a walk around the gardens in the morning before heading off a short distance into York. Fabulous stay and will be back again! Many thanks"

"A truly wonderful stay over the festive period. The new spa is lovely and room 452 was SO quiet and spacious, highly recommended. The only downside which I pointed out two years ago is that the shower lets the room down as it’s not powerful enough and looks dated too. A short taxi ride or lovely walk into the centre with everything you could wish for. Please note valet parking is £39.50 and the Soa £45 per person in addition to the room. Concierge and FOH staff are very attentive. Breakfast is...

"Very quaint, cosy and friendly hotel. Lovely furnishings, clean & quiet rooms. Dinner and breakfast were excellent with great menus. Will be staying again."

"Clean , room , helpful staff and ideal location "

"On arrival, the gentleman on reception was exceptional. Very welcoming and friendly. Our room was very comfortable and clean with a great view of the York Minster. Excellent location and we'll definitely be back. 10/10"

"The welcome from the the Receptionist was excellent ensured we had a suitable room to meet our needs. Hotel room was very clean and beautifully decorated. The room was heated individually, controlled in the room. Breakfast was excellent lots of hot and cold choices. Highly recommend especially due to the onsite parking which is a bonus in York. All the staff are very polite and friendly."

"The room was spacious and the bed was very comfortable. The highlight for us were the friendly and helpful staff in every department from checking in, to the bar staff, breakfast staff and those in the Spa. We were very impressed, you choose your staff well, 1st class. We really enjoyed spending the day in the Spa, excellent pool. "

"Good rooms Well stocked bar"

"Very friendly staff and comfortable room!"

"Lovely accomodation. Stayed here as it was close to a wedding venue - so pleased we did. Comfortable, very clean and good location. Ticks every box for me"

"Great staff , fantastic atmosphere. Lovely room in a beautiful location. "