Consider a stay at Hotel Kervansaray and take advantage of a free breakfast buffet, a terrace and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services.
Erzurum City Center, a neighbourhood in Erzurum, is home to Hotel Kervansaray. Erzurum State Theatre and Turkish-Islamic Arts & Ethnography Museum are cultural highlights, and travellers looking to shop may want to visit Rüstem Pasha Caravanserai and MNG Mall. Visit our Erzurum travel guide
You can look forward to a free breakfast buffet, a terrace and a garden at Hotel Kervansaray. In addition to dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Free self-parking
Express check-out, express check-in and a 24-hour front desk
Smoke-free property, a banquet hall and concierge services
Room features
All guest rooms at Hotel Kervansaray have comforts, such as 24-hour room service, in addition to amenities, such as free WiFi and sound-insulated walls.
More amenities include:
Bathrooms with baths or showers and free toiletries
LCD TVs with cable channels
Heating and daily housekeeping
All-inclusive details
All-inclusive room rates at Hotel Kervansaray are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Outdoors
Garden
Terrace
More
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Slippers
Towels provided
Entertainment
LCD TV with cable channels
Food and drink
24-hour room service
Free bottled water
More
Heating
Iron/ironing board on request
Soundproofed rooms
Policies
Check-in
Check-in start time: 1:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 1:00 PM
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets stay for free
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Property Registration Number 2022-25-0018
Property is also known as
Hotel Kervansaray Erzurum
Kervansaray Erzurum
Hotel Kervansaray Hotel
Hotel Kervansaray Erzurum
Hotel Kervansaray Hotel Erzurum
Frequently asked questions
Is Hotel Kervansaray pet-friendly?
Yes, cats and dogs are allowed at this property.
How much does it cost to stay at Hotel Kervansaray?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Kervansaray on 8 Mar 2026 start from ฿1,450, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Hotel Kervansaray?
Self-parking is free at this property.
What time is check-in at Hotel Kervansaray?
Check-in start time: 1:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Hotel Kervansaray?
Checkout is at 1:00 PM.
Are there all-inclusive benefits at Hotel Kervansaray?
Some rate plans available at this property are all-inclusive.
Where is Hotel Kervansaray located?
Located in Erzurum City Center, this hotel is within a 10-minute walk of Erzurum State Theatre, Rüstem Pasha Caravanserai and Erzurum Archaeology Museum. Yakutiye Medresesi and Lala Mustafa Pasa Mosque are also within 15 minutes.
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Reviews
Hotel Kervansaray Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The room was unpleasant. The trash bins were dirty, the towels were unpleasant, and the curtains were filthy. Although the mattress was comfortable, the worst part was the pervasive smell of cigarette smoke, which couldn’t be eliminated by airing out the room. The smoke odor made it impossible to sleep, and my hair and all my clothes reeked. Additionally, the room didn’t lock from the outside, and the Wi-Fi didn’t work. I eagerly awaited the morning to leave. However, the breakfast was good.
Fiyatına göre çok makul. Çalışanlar kibar ve efendi. Ailece gidilebilir. Çok sıcak kanlılar. Özellikle mutfak kısmındaki agabey çok iyi niyetli ve yardimsever. Kahvaltı alanı kucuk oldugu için insan kötü zannediyor. Ama hem çeşit fazla hem de çok kaliteli ürünler. Hatta sonraki gün baska sehirde daha pahalı ve büyük yerde kaldık. Manzara süper, genişti ama yediğimiz kahvaltilik urunleri cok kotuydu. Yorumlarda kahvaltisi guzel diyenler doğru soylemis. Bina cok eski ve oda icerisindeki esyalar da eskimiş ama bu fiyata daha iyi bir yer bulmanız imkansız. Tavsiye ederim.
Cagri
Stayed 1 night in May 2025
6/10 Okay
Yüksel
7 Apr 2025
Liked: Cleanliness, staff & service
Disliked: Room comfort
Tavsiye ederim, Fiyata Göre
fiyatına göre iyi bir otel. Kahvaltısı Güzeldi
Yüksel
Stayed 1 night in Mar 2025
2/10 Terrible
GÖZDE
2 Mar 2025
Biraz daha geliştirebilirsiniz
Odam sigara kokuyordu . Balkon kapısı kilitli de ğildi önüne masa koyarak uyumak zorunda kaldım . Kahvaltısında siyah zeytinden kıl çıktı . Banyoda ısıtıcı yoktu ve çok soğuktu duş alamadım .
Odeur de cigarette partout. Dans la chambre, dans la salle de bain comme si quelqu'un fumait à côté de vous en permanence.
Pas de prise pour charger nos téléphones. Solution débrancher le frigo, la tv ou le séche cheveux dans la salle de bain ;-)
La douche n'en est pas une, nous n'avons donc pas pu nous doucher.
Check out signalé à 13h... mais à 12h30 on toque à votre porte pour vous demander si vous compter bien sortir.
Petit déjeuner très pauvre. Pas de soupe ni d'oeufs pour nous à 8h40 alors que le service était jusqu'à 10h.
Du thé dans le hall servi toute la journée (ou pas) mais on ne sait pas pour qui. On ne nous y a ni invité ni informé.
Parking signalé mais pas de parking (on trouve d3s solutions dansnla rue tout de même).
Les prix affichés dans le hall de l'hôtel sont moins chers que sur hotels.com ce qui maisse un petit sentiment de s'être fait arnaqué un peu.
Globalement pas satisfait du séjour.
Un établissement très bien situé pour découvrir à pied le centre et ses monuments historiques par exemple. À proximité de la gare ferroviaire et de la navette pour l'aéroport (ou la gare routière).
Hotelin yeri merkezî bir konumdaydı, çalışanlar güler yüzlü ve müşteri memnuniyeti en üst seviyedeydi.Sabah kahvaltısı çeşiti bol ve kaliteliydi.Ben memnun kaldım hotel sahibinin ilgisi ve alakası içinde ayrıca teşekkür ederim.Gitmenizi tavsiye ederim.
Çalışanlar ilgiliydi ancak 10 da gittim oda boşalmadı 12 de gelin dediler karda kışta disarda dolaştım. 12 de geldim hala boşalmamış. çalışan müşterimize odayi boşalt diyemeyiz diyor ne saçma. Neyse boş daha küçük bir oda varmış ona razı oldum. İçerisi çok kötü perdeler kirden resmen kararmış pencere önleri toz içinde. Havlular çok kötü kokuyor. Kahvaltısı iyiydi.
Otel tam şehrin göbeğinde istediğiniz yere yürüme mesafesinde, sadece uzak mesafelere araba ile gidiyorsunuz. Oteldeki çalışanlar güler yüzlü, kahvaltı açık büfe olması doyurucu, bu fiyata kalınabilecek güzel bir otel. Sadece eksiklik odada gerekli eksilen malzeme varsa sorulmalı, ortak tuvalette malzeme eksikliği yani peçete yok, kettle tarzı malzeme olmalı, duşa kabin olmalı nedenmi su etrafa sıçramaması için. Genel olarak uygun fiyatlı olması, Güler yüzlü olmaları, Kahvaltı açık büfe çeşit az olsada, merkeze çok yakın olması benim için yeterlidir. 10 üzerinden 8 hak ediyor.
Staff helpful
Smoke smell in the room
Breakfast was good but didnot completely comply with Covid precautions. People were getting breakfast themselves.
A really friendly hotel, with a really friendly and welcoming set of staff who made me feel very welcome. Although the room was quite basic (but for the price I'm not complaining), and could do with some work to it, the bed was possibly the most comfortable I've ever slept in at a hotel. Breakfast was also very generous.
Would definitely stay again.
Kısa Süreliğine bir Erzurum gezisi oldu bizim için ama yine gidersek ilk tercih edeceğim Otel yine Kervansaray Oteldir. Çalışanların güler yüzü ve ufak bir ricam da bile hemen yardımcı olmaları beni mutlu etti. Otel Kervansaray a buradan çok teşekkür ediyorum.