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"Beautiful setting, very friendly proprietor "

"We asked hotel to confirm we could have a parking space, they confirmed by email but neglected to mention it would cost £15. Check on was great, friendly person and helpful. Room was nice but metal clothes rack by bed didn’t leave much room and I bashed my knee on drawer knob. Venue was not great for sleep, they had very loud music until 01:15 an we did not sleep well as road was also loud from quite early. Breakfast was ok but staff were everywhere still cleaning up, kept walking past with...

"Awful. This place is at the back of some kind of children's zoo activity and motoring place. I checked in late. I tried to call them using the property number given but it is the wrong number!! I messaged to say I was going to be late. They said ok. When I told them their number doesn't work they seemed unbothered. When I arrived at 7pm to my shock they said the room is not ready! It should have been ready from 1pm. The staff member shoved me into some 'holding' room saying the room is being...

"Lovely hotel but has seen better days. In need of refurbishment. The A/C in our room was very weak & the shower was broken. The room was really spacious & very comfortable bed. Unfortunately our room overlooked the railway line which obviously increased the noise levels. The staff were very friendly & competent. The pool area wasn't particularly clean & the men's steam room wasn't working."

"The hotel is located literally on Chelsea Football Club property so security is excellent regardless if you are returning late in the evening. My double room was spacious, bathroom was great except that it had the usual climb-in bathtub/shower combination that a short person like myself finds a bit intimidating. But the water was hot and plentiful, shower pressure good. Bed was good, a bit lumpy in the middle but I slept well for the 8 nights I was there. Everything was very clean. My first...

"Great location,large clean room,staff helpful and friendly"

"Location, clean room and amazing staff"

"The nice warm pool, sauna and steam room was a real treat after all the walking around the city. Beautiful views of the river from the rooms."

"Great location, it’s in the heart of Victoria with easy access to the Victoria station."

"Clean Room: the staff were extraordinarily helpful and friendly."

"Clean room Good staff"

"The staff was super friendly and helpful. Dinner was amazing. Room and location were perfect."

"We loved the neighborhood. 5 min walk to Earl's Court station with many restaurants A 20 min walk to Natural History Museum and Victoria & Albert Museum. Great linens/beds. Quiet, safe neighborhood. Would definitely recommend to anyone visiting London."

"Great staff and location"

"We liked the location especially for the price. Raised a concern about the fan in the room but they sent a person to look at it and he said he’d get it the next day. That day came and went and the fan still didn’t work. We stayed at this location for 5 nights and the fan was more to protect their property. Everything else was fine. We did not use the paid breakfast as we went out each day."

"The property is handy to the underground and the staff friendly. The breakfast was a very nice continental menu."

"Good location, close to Victoria Station. Staff was helpful and enthusiastic."

"Great location, easy to check in and out. Bit of a trek to my room was the only problem"