Waldhotel by Bürgenstock Lake Lucerne

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Luxury
5.0 star property
9.4

Exceptional

Alpine elegance with mountain views

A serene alpine setting with breathtaking mountain views creates a dreamy atmosphere at this luxurious resort. Indulge in treatments at the intimate spas, savour farm-to-table cuisine at Verbena, and enjoy local tram rides.

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is ฿24,614
฿25,961 total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Alpine Deluxe Room with Balcony

A modern hotel room with a large bed, a sitting area with a chair and ottoman, a desk with a laptop, a bedside table with a lamp, and a vase of flowers.

Alpine Deluxe Room with Balcony

9.6 out of 10
Exceptional
(14 reviews)
  • Valley view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Alpine Deluxe Room with Terrace

A modern hotel room with a large bed, a bedside table with a lamp, a digital clock, and a mirror reflecting the room.

Alpine Deluxe Room with Terrace

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Alpine Suite

A hotel room with a bed, a desk, a chair, and a view of a forested hill.

Alpine Suite

  • Valley view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Serenity Suite

A modern hotel room with a sofa, a bed, a small table, and a bedside table with a lamp.

Serenity Suite

  • Valley view
  • 145 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Vitality Suite

A hotel room with a bed, a green sofa, a desk, and a chair.

Vitality Suite

  • Valley view
  • 151 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Large Single Beds
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About the area

Located in Ennetbuergen, Waldhotel by Bürgenstock Lake Lucerne is near the airport and on a lake. KKL Lucerne and Swiss Transportation Museum are cultural highlights, and some of the area's notable landmarks include Chapel Bridge and Lion Monument. Hammetschwand Lift and Lucerne Town Hall are two other places to visit that come recommended. Enjoy the area's slopes with cross-country skiing, downhill skiing and snowboarding, and don't miss out on the ice skating. Visit our Ennetbuergen travel guide
Map
Bürgenstock 30, Ennetbuergen, NW, 6363

What's nearby

  • A modern building with a glass facade, surrounded by lush greenery and a mountain range in the background.
    Burgenstock
    11 min drive - 1.8 km
  • A riverside town with historic buildings, a prominent tower, and a bridge over the water.
    Chapel Bridge
    28 min drive - 21.6 km
  • A lake with boats, a mountain, and buildings in the background.
    KKL Lucerne
    28 min drive - 21.9 km
  • Vintage cars parked in a lot with people walking around.
    Swiss Transportation Museum
    31 min drive - 24.0 km
  • Hammetschwand Lift
    11 min drive - 1.8 km

Getting around

  • Stansstad Station
    14 min drive
  • Stans Station
    17 min drive
  • Zurich Airport (ZRH)
    75 min drive

Restaurants

  • Lakeview Bar & Lounge
    2 min walk
  • S‘Buffet - Beck-Away - Bistro - Bar
    12 min drive
  • Seerestaurant Schlüssel
    10 min drive
  • AIOLA al Porto
    10 min drive
  • Burger King
    11 min drive

About this property

Waldhotel by Bürgenstock Lake Lucerne

  • Luxury boutique hotel near Hammetschwand Lift
  • Located close to Swiss Transportation Museum and KKL Lucerne, Waldhotel by Bürgenstock Lake Lucerne provides a terrace, designer shops on-site and a hair salon. Adventurous travellers may like the cycling, fitness classes and Pilates at this hotel. Indulge in a deep-tissue massage, a manicure/pedicure and a body treatment at Waldhotel Spa, the on-site spa. The on-site restaurant, Verbena Restaurant, offers breakfast, lunch, dinner and children's meals. Yoga classes are offered at the health club; the property also has a library, dry cleaning/laundry services and a fireplace in reception. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An indoor pool and an outdoor pool, along with sunloungers
    • Full breakfast (surcharge), bike hire and 2 indoor tennis courts
    • Valet parking (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
    • Access to a nearby indoor pool, supervised childcare (surcharge) and a front desk safe
  • Room features
  • All 137 rooms have comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and air conditioning.
  • More amenities include:
    • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
    • Rainfall showers, designer toiletries and deep-soaking baths
    • Smart TVs with premium channels
    • Balconies, electric kettles and heating

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  • Pool
  • Hot tub
  • Breakfast included
  • Spa
9.4 out of 10, Exceptional, 345 reviews
The price is ฿38,170
฿40,032 total
includes taxes & fees
17 Nov - 18 Nov
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Frequently asked questions

Does Waldhotel by Bürgenstock Lake Lucerne have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 8:00 AM to 7:00 PM.

How much does it cost to stay at Waldhotel by Bürgenstock Lake Lucerne?

As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at Waldhotel by Bürgenstock Lake Lucerne on 23 Nov 2026 start from ฿24,614, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Waldhotel by Bürgenstock Lake Lucerne pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 60 per pet, per night.

How much is parking at Waldhotel by Bürgenstock Lake Lucerne?

Self-parking is available for CHF 40 per night. Valet parking is available for CHF 40 per night. Extended parking is available for CHF 40 per day.

What time is check-in at Waldhotel by Bürgenstock Lake Lucerne?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Waldhotel by Bürgenstock Lake Lucerne?

Checkout is at noon. Late check-out is available for a 100% fee (subject to availability).

Does Waldhotel by Bürgenstock Lake Lucerne provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 425 per vehicle applies.

Where is Waldhotel by Bürgenstock Lake Lucerne located?

Situated near the airport, this luxury hotel is 1 mi (1.7 km) from Hammetschwand Lift, and within 12 mi (20 km) of Chapel Bridge and KKL Lucerne. Lucerne Town Hall and Grand Casino Lucerne are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Waldhotel by Bürgenstock Lake Lucerne Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 94 out of 113 reviews
Rating 8 - Good. 9 out of 113 reviews
Rating 6 - Okay. 4 out of 113 reviews
Rating 4 - Poor. 3 out of 113 reviews
Rating 2 - Terrible. 3 out of 113 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, great staff and amenities.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property to stay. Beautiful Mountain View. Well maintained. I loved the view from the room. Very nice restaurants. Everything is good about this property.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hiking!
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Great view of the valley and great service. For such a luxury hotel, some areas were deteriorating and not maintained well.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, clean, and comfortable. The restaurants and breakfast were above standard, with a great selection of healthy and nutritious options. Although we didn’t get a chance to use the pool or spa, we really enjoyed the included boat cruise to downtown Lucerne, it was an amazing experience! Yes, the hotel is expensive, but considering the high-quality breakfast and the beautiful boat ride directly to the center of Lucerne, it was definitely well worth the money.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was impeccable! The staff were super helpful and friendly and made us feel at home right away. The stay was memorable and this place truly live up to the high standards.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The mountain view was magnificent
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book for the best spa experience

We loved our stay at Burgenstock. 10/10 would visit this property again. If you’re looking for the ultimate spa expedience with views for days, this is for you.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best of best hotel in Switzerland mountains with amazing SPA and views on mountain!!!!! Highly recommended for everyone !!! My dream some day back to this lovely hotel !!!
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing! The food was delicious I never had a meal that wasn’t short of excellent. The hotel was clean, beautiful and relaxing with all the fire places. The staff couldn’t have been nicer. Every one was friendly but the Chef who makes the best omelette was so spot. The head manager Natelie was super friendly and accommodated my every need. Selma salhi Was one of the best servers I ever had. This place is truly a 10 out 10. I’ll be back next Winter with my family!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I always like to stay at nice hotels, but this is by far the most luxurious experience I have had. Every member of the hotel staff is beyond kind & accommodating, the food is outstanding, and the views around the property are amazing. I highly recommend this if your looking for a luxe experience.
Stayed 3 nights in Jun 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Majestic stay at Lake Lucern

Iconic resort on a majestic destination overlooking Lake Lucerne. Clean facilities and farm to table offerings in a fantastic restaurant Verbena. Free tram and bistros included with stay. Communication between varied parties at resort could be improved. Just a few examples: main spa access supposed to be included but upon arrival it’s at extra cost. Breakfast is included in reservation but I was told initially it is not. Sia is only open till 7 pm - could be longer. We noticed quite a few travellers complaining about similar issues. If training and communication issues resolved it would be a 5 star hotel.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Breakfast is amazing, the staff is amazing and the gym is well stacked! Great stay!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an amazing place to be
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience! Beautiful place
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Naaaaaaaaaaaaaaaaaaaaaaaa
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
most beautiful spa ever.
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Astonishing hotel. Felt like I was in a dream.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury beyond all else.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
First time in Switzerland. We enjoyed the cleanliness and the politeness. We will come back soon :)
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant
Stayed 3 nights in Jun 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
got pink eye , rooms old , halls need renovations, service so bad , staff have attitude problems esp gabrielle from the cafe in Burgenstock hotel she was so bad
Stayed 9 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel

Decent hotel, but is it worth the money? I guess that's an individual decision, but we thought it was overpriced. Yes, they provide the free use of the boat and funicular, yes the Spa is included, but still overpriced in our opinion. Especially as they require you to pay for parking, and dinner options were also above average in price. Lots of positives, but really nothing that we couldn't find elsewhere for less.
Stayed 3 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning relaxing setting. Quiet and clean. Nice service and the whole resort is beautiful. Only thing you should realize which I didn’t when booking through Expedia is it one large resort with 5 hotels. You cannot use all the facilities of each resort depending on the hotel you book. If you want the famous spa you need to book the hotel for that one or like me who stayed at the Waldhotel you need to pay around 350$ per day to access. The waldhotel has a great smaller spa though that I preferred as mainly quieter. The only on pick I have is they let toddlers in the spa area which isn’t relaxing when they start screaming and I witness a toddler peeing in the spa pool!!?!!? They need to fix that. Lovely place and waking up to an alpine setting and sound of cow bells in the morning.
Stayed 3 nights in Jul 2023
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities, room comfort

Not a 5 star feeling

Hotel is rated as 5 star hotel and price reflects that. When you arrive to a 5 star hotel you would expect floor heating in bathrooms, but this is not the case in this hotel opened around 2008. Hence the floor is cold and heating in room else was too warm. We did not manage to adjust heat and had to open terrassedoor during night. We had booked including halfboard. On arrival we found out, that we could choose to eat at 6.30 pm or 9.00 pm. When you book a room with halfboard in a 5 star hotel I would expect to book tabel at a more convenient time and not have to adjust to "two seatings". As half the guests are booked at the same time we had to wait in line for app. 15 minutes before getting a tabel. Again not what I would expect for a 5 star hotel with a nightly rate of over 700 Euro. We will not come again even though area surrounding Bürgenstock is beautifull.
Stayed 3 nights in Dec 2024