Search Hotels in Encino Park, San Antonio

"Breakfast was below standards. "

"Grounds well maintained. Room was clean and pool was very enjoyable with kids! Did not have a negative experience which was refreshing. "

"The Valencia was the perfect river walk hotel,...the staff was friendly and helpful, the room clean and very spacious, the architecture beautiful, it was close to all the amenities And it was reasonably priced. "

"Clean room"

"My favorite hotel in San Antonio. Always a pleasant stay. "

"Stayed 3 nights and 2 days in a row after being out. We came back to a humid ass room cuz something breaker tripped on the AC. Maintenance guy was nice n polite but the fact that we had the issue more than once shows that repairing issue was not a priority. Called the front desk at least 3x the 2nd time and not even told I was being placed on hold but instead placed directly on hold. A simple, "hello, can I place you on hold?" Would have been nice. By the time I made it down stairs to tell them the girl at front desk was like, "are you here about the AC issue? Im sorry I was on the phone with a customer" When booking, room appeared larger and could've sworn it said it came with a couch. Hotel/room is very outdated and not maintained very well. Soap dispensers held up in shower by double side tape and towel rack holding on barely and exposing screws. Fridge smelled horrible, (it was clean) but smelled like somebody left lunch meat in there for days. (Simple fix, baking soda box) to absorb the fowl odors. I hope this actually reaches somebody who will actually read n prioritize the customer."

"Front desk staff was informative, polite, and helpful. A map of the hotel and surrounding area was provided and came in handy. Room was clean, breakfast was wonderful, pool and hot tub were awesome!! My daughter loved everything about this place (as did the rest of the family and puppers) and the location was perfect! "

"Hot tub had the jet button broken so the jets were not able to be turned on. TV remote would work when it wanted. "

"Airport shuttle quick"