"Ms. Ramos, the general manager, and Brianna exceeded expectations, as did the entire staff. The location is convenient to everything. I will definitely stay there again if I am in town."
"This was our last stop on the way of our move from Arizona to Michigan. The staff was super friendly and nice and although there was a wait checking in, I didn’t mind at all because they handled it professionally and were courteous. My only complaints were that the pool was very cold, my 3 year old didn’t want to swim because he was getting too cold. Also, the room service that was offered was not actually available the hours they mentioned on the menu. The room service is provided by a third...
"This was my first day at the Harrah's Casino in Joliet. The room was spacious, well laid out, and very clean. All of the staff was very friendly and helpful. The casino floor staff was likewise very helpful and the overall experience was very pleasant. "
