โรงแรมใกล้สวนเอ็มเพรส, ปูเน่

"El personal es sumamente amable "

"Promptness at work and also handling of each and very individual enquiry with utmost care requirements were missing and reminders were required to be placed to get anything done. Overall a great experience but this could be improved. Luxury hotel stays aren’t the same as they were back in the nineties or early 2000. Maybe it’s just me but this is what I felt. "

"Great location for shops & restaurants. "

"Rooms were very old styled with very old bath fitting and bedding... Mis selling in the name of Merriot... "

"Avoid this place at all costs! Booked a room with AC as advertised on Expedia. They tried to charge me extra for the AC and were not accepting all the info I had saying AC is included. The staff were completely unreasonable. The WiFi does not even reach the room. The room, sheets, and shower room are dirty and smelly. It's very noisey outside and in. The hotel is gross, piles of litter and overflowing bins in the corridors, and the area is not nice, there are nice places for the same price...

"Very friendly staff, good service and convenient amenities"

"Need a gift and amenities shop. Property is amazing otherwise "

"Staff should improve on understanding English to avoid giving wrong answers for eg i asked whether the room has been paid for when check-in the male staff said yes however the next day while checking out another female staff said I have to pay for the room. Miscommunication. "

"This was a perfect getaway with my family. Very friendly and kind staff. My daughter was really happy with sumana and Sapna. They went out their way to accommodate us in connecting room also surprising my daughter with cake and gifts. Best experience. Thank you 🤗"

"Room very clean with most amenities. All staff well trained."