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Reviews of Eleven Boutique Hotel

2 out of 5
Eleven Boutique Hotel
3021 US-50, Emporia, KS

Reviews

8.2

Very good

Rating 10 - Excellent. 158 out of 345 reviews" "
Rating 8 - Good. 100 out of 345 reviews" "
Rating 6 - Okay. 40 out of 345 reviews" "
Rating 4 - Poor. 27 out of 345 reviews" "
Rating 2 - Terrible. 20 out of 345 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ruth

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
An older property that has been refreshed with newer furnishings and tile. We loved that the TV had TCM channel! The staff were nice and helpful.Price was amazingly low. Bed was comfortable. Nice big TV.
Stayed 1 night in May 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in May 2024

6/10 Okay

tom

Disliked: Cleanliness, amenities, property conditions & facilities
I wouldn't stay here again this isnt a 8. Rated. this hotel is needs work and needs new towels and sheets.
Stayed 2 nights in May 2024

10/10 Excellent

Damon, Ponca City

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Dated but clean.
Stayed 1 night in May 2024

10/10 Excellent

Briselda, pembroke pines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal very servicial.
Stayed 2 nights in Apr 2024

8/10 Good

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice manager. Keeps property nice.
Stayed 2 nights in Apr 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel, beautiful indoor pool!
Stayed 1 night in Apr 2024

10/10 Excellent

Mason

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Mason

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great price and great staff and owner!! They go above and beyond and keep this property better than any others I have seen at this price point.
Stayed 2 nights in Apr 2024

10/10 Excellent

Timothy

Stayed 1 night in Apr 2024

8/10 Good

Shirley

Stayed 1 night in Apr 2024

6/10 Okay

Teresa

Travelled with partner
I would not stay here again but it sufficed. Several things did not work in the room, the toilet ran and lamps didn’t work. I had booked a hot tub room and when we got there I was told the electric wasn’t working to the tub. It was clean but that’s about it.
Stayed 1 night in Apr 2024

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great room for the price!
Stayed 1 night in Apr 2024

10/10 Excellent

Douglas

This place is much better than it was a few years ago. A very good value. Very clean with friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Briselda, pembroke pines

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer.service really good. I didn't see any bad things
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely good value for the price.
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and night manager was an absolute delight to work with and was very accommodating. Thank You Phanor for your hospitality!!
Stayed 1 night in Mar 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Amelia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!Phanor at the front desk was friendly and helpful beyond our expectations. There are plenty of places nearby to grab food too. Tidy and neat!!!
Stayed 1 night in Mar 2024

10/10 Excellent

Nicole

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pharon was so kind checking us in. He was super attentive. Highly recommend staying at this property.
Stayed 1 night in Mar 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Mar 2024

8/10 Good

Shirley, Hartford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good service, but room had no drink cups. Will return, nice people.
Stayed 1 night in Mar 2024

4/10 Poor

Ken

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There were several issues which management could improve upon 1. Bed was made incorrectly...sheet was on top. Blanket underneath 2. No full towels available, largest towels are hand towels 3. TV issues...vertical line through the screen. 4. Hair dryer didn't work...well, it started to smoke so we turned it off 5. No bulb in one of the bedside lamps. The bed WAS comfy and room was quiet.
Stayed 1 night in Mar 2024

6/10 Okay

mark

Stayed 4 nights in Mar 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service
Great value for the price
Stayed 1 night in Mar 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
none
Stayed 1 night in Mar 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Suite was big and roomy. close to pool. staff was friendly
Stayed 1 night in Mar 2024

8/10 Good

mark

Business traveller
Liked: Cleanliness, amenities
Nice stay for the price.
Stayed 3 nights in Mar 2024

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice overall, very clean, great beds, friendly staff. Can’t beat the price !! We’ll be back!!
Stayed 1 night in Mar 2024
Response from Martin on 5 Mar 2024
Thank you for the review. I'm glad you had such a great stay. I hope that you will stop back in and see us again!

10/10 Excellent

German

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice , friendly staff and very clean rooms !
Stayed 1 night in Mar 2024
Response from Martin on 5 Mar 2024
Thank you for your response. We love seeing how much our guest loved their stay!!

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean and very affordable, I will be back again!
Stayed 1 night in Mar 2024
Response from Martin on 5 Mar 2024
Thank you for the review. I'm glad you had such a great stay. I hope that you will stop back in and see us again!

4/10 Poor

Lori

Travelled with partner
Disliked: Cleanliness, amenities
I booked our reservation based on other reviews. Everything was tidy but not clean. The grout in the bathroom was very dirty, the sink and bathtub weren't very clean either. The shower curtain was too short to stay in the tub during a shower. There was a screw sticking up out of the floor going into the bathroom. The rooms don't have a coffee maker and don't expect to get fresh coffee from the lobby either. Our TV kept flickering and had a black line running down the right side of it. This isn't a nice place and I wouldn't recommend it.
Stayed 2 nights in Feb 2024
Response from Marcos on 2 Mar 2024
Hi Lori, unfortunately you didn’t mention any of those issues to us and give us the chance to fix them and make it right, anyway, we will keep working hard to improve the property.Have an amazing day! And thank you for support small business

8/10 Good

mark

Liked: Cleanliness, staff & service
For the price it was as expected. It was clean and quiet.
Stayed 4 nights in Feb 2024
Response from Martin on 5 Mar 2024
I'm so happy that you had such a great stay with us. I hope you had a great holiday season and travel safe to your next location. Please come back and see us again!

10/10 Excellent

Angela

Stayed 1 night in Feb 2024

6/10 Okay

Tracy

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Surprised by the clean room and super clean bathroom. The only downside of this place was no place for the dogs to go potty. Otherwise this very picky visitor was pleased with this stay. For the price you can’t beat it!
Stayed 1 night in Feb 2024

10/10 Excellent

Keith

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They stay was great. Nice staff everyone was do helpful and kind. We are traveling with my teo girls in wheelchairs and everyone was great. The rooms clean bed comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & clean. Front desk was courteous & helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Alba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice overall, very clean, great beds, friendly staff. Can’t beat the price !! We’ll be back.
Stayed 1 night in Feb 2024

2/10 Terrible

Breanna

Disliked: Cleanliness, property conditions & facilities, room comfort
Would not recommend
Booked for two nights but only stayed for one due to the awful experience. They did accommodate my late check in which was greatly appreciated but other than that, everything else was terrible. The first room I was given was filled with trash and obviously wasn’t cleaned after the last guest. Because that was the last king room with working card readers, we had to take a double room (which was also connected to another room with the peep hole taped off). This second room had bed bugs in the headboard that were dead but still disgusting. Neither the sink or tub drained properly and I the heater would creek and crack making for a terrible nights sleep. There was also hair on the beds and in the tub that made it appear that this room wasn’t cleaned very well either. I understand this being a budget hotel but this was not worth it at all. I have no clue how this hotel was rated so high— most of the reviews are not true.
Stayed 2 nights in Jan 2024

8/10 Good

Wayne

Travelled with partner
Disliked: Amenities, property conditions & facilities
Needs someone to buy it and put a lot of money into it.
Stayed 1 night in Feb 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and rooms. And easy parking. Loved that they allow pets.
Stayed 1 night in Jan 2024

10/10 Excellent

Marcos

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the best stop on our cross-country drive! We loved the clean, spacious rooms, the comfy beds pillows, the jacuzzi, the incredibly friendly staff, and the unusual layout of the hotel itself. We genuinely considered extending our trip by an extra couple of days just to spend more time here! If you're looking for a clean, quiet little spot with staff that will gladly bend over backwards to make your stay better - trust all the 5-star reviews. This place is a gem!
Stayed 1 night in Jan 2024
Response from Martin on 5 Mar 2024
Thank you for choosing the Eleven Boutique Hotel during your time in Emporia. We truly appreciate your feedback and glad you had a great stay! We look forward to seeing you, again, in the future!

10/10 Excellent

Kaysen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and a buddy stayed for work i was ome of the best that we found in town for the price and very comfortable
Stayed 5 nights in Jan 2024
Response from Eleven on 12 Jan 2024
Thank you Kaysen for your feedback, hope to see you back!

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Amenities
Fun mid century decor. Nice to see a family run business.
Stayed 1 night in Dec 2023
Response from Eleven on 12 Jan 2024
Thank you for your support Richard!, hope to see you back!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A huge room with character
Yes it needs a sign out front yes they should replace the carpet with hardwood floors but the room was awesome it has so much character it looked like a set of like a Tarantino movie, and it had two sections and the price was incredible and the people are really nice
Stayed 2 nights in Dec 2023

4/10 Poor

Marie

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
At least the heater worked
Hotel building is in poor condition. Bedding was torn and stained. Towels were stained
Stayed 1 night in Dec 2023

6/10 Okay

Shelley

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disappointed
Disappointed in the room. One light didn't work. Light in bathroom was very dim. When we went to take a shower in the morning, the faucet fell out of the wall. Toilet seat was cracked. No kleenex in the holder. The bed was very comfortable. The room was clean. Disappointed that the restaurant wasn't opened yet even tho it says a restaurant is there.
Stayed 1 night in Dec 2023

10/10 Excellent

Connie

Stayed 3 nights in Nov 2023