โรงแรมใกล้สวนเอเมอรัลด์, เมมฟิส

"I have the room 2002 and it’s so bad. There's a hole in the floor when you enter the room. The bathroom is full of mold and super dirty , terribly cleaned, and the carpet is filthy. This is not a Marriott standard cleaning. "

"Elevator doesn't work at all. Have to walk up stairs. $100 u expected fee upfront"

"Worse hotel experience ever!! The regular elevator was out and there were mold on the second floor. Our bathroom had a awful smell coming out of water drain in the floor. I had to deep clean the room!! I would've canceled my room but we were in town for a funeral. Do not get fooled by nice lobby pictures!! "

"My hot water wasn’t working but the just gave me another room very promptly."

"we were so pleased with this propert! newly opened and all brand new! quiet in a tucked away spot with easy access to shopping, di inf and I 240 loop!"

"Everything was good."

"Air conditioner didn't work well. Headboard on beds wasn't clean. Bathroom wasn't cleaned very well. "

"This was my second time that front desk guy makes me to do reservation on line instead to do walking reservation, telling me than that not is possible at that moment, and There is a lot opportunity to improve breakfast."

"Clean room , nice staff"

"I appreciate the staff being welcoming and helpful. "

"For an inexpensive hotel, this was pretty good. There were a few things that could have been better: there was only one trash can in the suite, the toilet paper holder was broken. On the positive side there was an ice maker in the refrigerator and the suite was two stories with ample sleeping options."

"I loved it! Everything was great! Definitely staying again.."

"Roaches in room, dirty/unclean linens, food in bed, wet moldy smell and unsavory looking guests hanging out in the lobby and parking lot. Checked out and requested refund within 10 mins of arrival. "

"—"

"STAFF WERE FRIENDLY AND HELPFUL. ONLY REAL COMPLAINT IS THAT I AM A SHORT PERSON AND THE SHAMPOO AND CONDITIONER WERE TOTALLY OUT OF MY REACH. THE LOCATION FOR THESE ITEMS DOESN'T MAKE SENSE TO ME AS EVEN AN AVERAGE HEIGHT PERSON WOULD BE STRETCHING. "

"Attendants at the front were very lovely! Manager was very nice! Overall pleasant experience!"

"Good"

"Pedí un cuarto con cama king y sofá cama y me dieron un cuarto con una cama quem... Les dije que por favor me cambiaron y me dijeron que me fuera y ya "

"Staff was excellent. I was very disappointed with my room. The bed was soft and the location was not desirable. They put me right next to the fitness center. I asked to be moved and they refused to put me in a different room. it was very busy the first night of my stay even though they have quiet hours in the lobby."