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"The staff were lovely and very helpful. There was no AC in the room and it was above the smoking area outside. The communal areas were very tired and scuffed."

"Fabulous staff, beautiful food, fantastic room. Top notch in every way! Can't wait to return ❤️"

"Close to Norton and A19. Clean and comfortable room. Will stay there again."

"Nice central location, polite attentive staff and clean, quiet rooms- all at a competitive rate"

"You're in the town with lots of places to choose were you go to eat the town centre is 2 minutes away good area for shopping and nice people 😀 😉"

"The hotel was very clean, and staff were helpful. The downside for me was the breakfast, but maybe personal preference. No cold juices or fresh water. No healthy alternative"

"We had a wonderful stay here and would absolutely recommend it to others! The hosts were incredibly kind, helpful, and responsive throughout our trip. They communicated very promptly over messages and calls, and gave us clear information about parking, amenities, and check-in/check-out which made everything stress-free from the start. The room itself was exquisite — spotlessly clean, beautifully laid out, and thoughtfully designed. We especially loved the warm, low lighting which made the space...

"I loved the room every thing we needed, if we stayed longer we would of made more of the kitchen. At least if we stayed again we know what to take, it was a mini apartment with a well equipped kitchen .It has good staff and parking on site lovely breakfast."

"Absolutely beautiful room was immaculate hot tub was gorgeous staff were lovely would highly recommend and be re booking "

"Great overnight , staff extremely helpful , John was very attentive."

"Bathrooms need a revamp. Looking outdated and tired"

"Lovely one night stay. The Sunday lunch was delicious, the room was lovely with a huge round bath. Staff were all helpful and friendly. Nice breakfast. I'm sure we'll return. "

"Lovely and peaceful"

"Never stay again over priced Low Quality And not free parking as last 10 years"

"Met expectations of a 5* hotel. Unfortunately there was a power cut, this was not a fault of the hotel. The staff handled it brilliantly and we had a very relaxing and enjoyable stay despite the slight set back."