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Reviews of Hotel Marienhage

3.5 out of 5
Hotel Marienhage
4 Kanaalstraat, Eindhoven, NB

Reviews

8.6

Excellent

Rating 10 - Excellent. 57 out of 109 reviews" "
Rating 8 - Good. 34 out of 109 reviews" "
Rating 6 - Okay. 7 out of 109 reviews" "
Rating 4 - Poor. 8 out of 109 reviews" "
Rating 2 - Terrible. 3 out of 109 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jeanne

Stayed 5 nights in Oct 2023

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Salvatore Sam

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
It is a modern property built alongside a historic building
Stayed 4 nights in Oct 2022

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Accommodation Good/ Human Interaction Poor
The hotel looks impressive. It is impressive and the rooms are up with the best. Regrettably the fault lies with the human interaction. More like German non existant than Dutch friendliness! I asked for my bill....we prefer eco friendliness so email it to you....never arrived! Try to call.....and give up after 20+ minutes on hold....3 times....3 different days! No reply to emails either. Your call future guests. Impressive accommodation....let down by poor customer service!
Stayed 2 nights in Aug 2022

10/10 Excellent

Garik, Midvale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant hotel with a beautiful breakfast terrace to enjoy the delicious food options. The room was very modern & comfortable. The staff were great & absolutely professional. Unique experience for it has a church building as part of the hotel that can be visited when not in use. Definitely one of the best hotels that I’ve stayed at & would gladly recommend to most.
Stayed 4 nights in Aug 2022
Response from Receptie on 30 Aug 2022
Dear Garik, It's always a pleasure to read about your positive experience afterwards! Great to hear you enjoyed your stay. Our goal is to make your stay in our monastery as special as possible by creating a heavenly environment and historical ambiance. We hope to welcome you again soon! Kind regards, Jeske - Guest Happiness Server

8/10 Good

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities
Quite a comfy hotel and welcoming staff. Surrounding area has everything needed.
Stayed 5 nights in Jul 2022
Response from Jeske - Guest Happiness Server on 28 Jul 2022
Dear Ali, It's always a pleasure to read about your amazing stay at Mariënhage! Thank you for that. We hope to see you again! Kind regards, Jeske - Guest Happiness Server

4/10 Poor

Tatiana

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Not a cozy hotel. First you enter into a huge empty lobby that lucks any furniture or decorations and looks like an airport hall. Room was extremely small with just beds, small table and 1 tiny chair for 3 people. There wasn't any other sitting area. Not enough vanity space. Wi-fi was terrible. We could not even check messages. Staff did not respond to our complain, although not sure they could do anything about Wi-fi. For the price of this hotel, I would never recommend it.
Stayed 2 nights in Jun 2022

10/10 Excellent

Peter

Stayed 3 nights in Jun 2022

10/10 Excellent

Pieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The staff was super friendly, great spacious rooms and beautiful venue!
Stayed 1 night in Dec 2021

10/10 Excellent

steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Very conveniently situated for the city. Safe parking. Great breakfast. The only gripe was being woken by the room next door taking a shower. The pipes mist have run through our room and were noisy.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel, the staff were friendly and very helpful and the hotel and the rooms were nice and clean.
Stayed 2 nights in Aug 2021

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Room was hot and window was locked shut
Lovely old Monastery converted to a hotel. My room had been modernized but unfortunately the Air Conditioning was not working and the window was locked shut. The room was on the third floor (top) so it got very hot and there was no way to cool it down. The architecture to modernize the building is horrendous and looks like construction paneling so they have ended up with a the facade of a beautiful old church ruined by a stark modern white boxy addition. Overall I can only rate this place as average.
Stayed 1 night in Jul 2021

10/10 Excellent

C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Bart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020

4/10 Poor

Joanna

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Restaurant service poor
Service in restaurant was dismal - forgot drink order and took 30 mins to bring dessert.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is beautiful. The location is amazing and the breakfast is worth going back for alone!!!
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Property is new and modern, but built into an old church. The room was large and comfortable, yet heating in the bathroom didn't exist. Arriving at the hotel is currently difficult as it is not clear where to pull up so that you can unload luggage.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The building was nice. The room could be a bit cleaner and the stairs in the room are annoying during the night.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely hotel overall. We did not get the room we paid for, instead were in a tiny room with tiny beds practically in the basement. We paid for a large room with 2 king beds and a huge window with view. Clerk at check in said "something happened" and we cannot give you the room with the two kings bed you booked. Really??
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2019

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Prima hotel, loopt zo de stad in. Gezellige stad!
Stayed 1 night in May 2024

10/10 Excellent

Muhammad

Stayed 1 night in Apr 2024

10/10 Excellent

Leo

Stayed 1 night in Mar 2024

8/10 Good

Nada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Pauliina

Stayed 2 nights in Jan 2024

10/10 Excellent

Bauke

Stayed 1 night in Dec 2023

10/10 Excellent

Robin

Stayed 1 night in Dec 2023

8/10 Good

Paul

Liked: Property conditions & facilities, room comfort
First off a modern hotel, but service needs work
First off a wonderful and modern design hotel worth the stay and breakfast. There is some work to do on the reception and the welcoming of guests, but the rooms are very nicely built and designed. The Cleanliness felt a bit behind, but not a disgust, just some dust. The Spa area is a very little one, with not much service, no towels, no bathrobe and you need to change before going there best! The Saunas worked, but small 2x. Slept well with good beds and Breakfast was great. Food choices and fresh. Location for a city trip is optimal for Eindhoven, so generally if you want to go, make sure you don't pay too much and enjoy the hotel for it's design and location.
Stayed 1 night in Dec 2023

2/10 Terrible

Johannes

Stayed 1 night in Nov 2023

8/10 Good

Margot

Liked: Staff & service, property conditions & facilities
Omgeving is super. De kamer was echter niet helemaal top. We hadden een kamer met bad gereserveerd, helaas bij aankomst was het volgeboekt. Douchewater liep niet weg door een verstopt putje, hetzelfde probleem bij de wasbak. Verder zag je het stof op de afzuigkap in de badkamer zitten. Dat is in jaren niet schoongemaakt. Personeel aan de receptiebalie is zeer vriendelijk. In het restaurant was er geen tijd om een cocktail te maken en dus werd het een simpel drankje. Prijs kwaliteit verhouding geven we een 6. Wij vonden de kamer zeer prijzig voor wat we kregen.
Stayed 1 night in Jul 2023

10/10 Excellent

dorre

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good.
Stayed 1 night in Jul 2023

10/10 Excellent

Nurdan

Stayed 1 night in Jul 2023

2/10 Terrible

Fa

Stayed 1 night in Jun 2023

10/10 Excellent

Annemarie

Liked: Cleanliness, staff & service, property conditions & facilities
Wat een super bijzondere accommodatie. Ziet er heel netjes uit. Lekker alles op loopafstand.
Stayed 1 night in May 2023

8/10 Good

Tim

Stayed 1 night in Jan 2023

8/10 Good

Fred

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooi hotel
Prachtig plek met fijn restaurant
Stayed 1 night in Jan 2023
Response from Receptie Hotel Marienhage on 23 Jan 2023
Beste Fred, Hartelijk bedankt voor deze mooie review. Wij hopen u snel weer te mogen verwelkomen in Eindhoven.

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Einzigartig ist ganz klar das ehemalige Kirchengebäude, die verwinkelten Flure und der Charme von klassisch schick bis Barock. Was sehr negativ hervorstach war die Reinigung des Zimmers. Eine Fl. Altglas wurde aus dem Müll zurück neben die Kaffeemaschine gestellt, die aufgehängten (!)Handtücher wurden getauscht, die Kosmetiktuchbox (3Blätter Inhalt), das Toilettenpapier sowie das Duschgel wurde nicht aufgefüllt, gekehrt wurde das Bad auch nicht. Nach dem Betten machen lagen meine Shorts neben dem Bett auf dem Fußboden. Die Kaffeemaschine wurde nicht von den leeren Pads gelehrt, der Löffel dreckig in die Schublade zurückgelegt. Für 265€ pro Nacht ist das absolut inakzeptabel, zumal wir das Bett „gemacht“ hatten. Es wurde also korrigiert und dann mein Schlafanzug auf dem Boden liegen gelassen. Auch war kein Bügelbrett/Bügeleisen(wie beschrieben)im Zimmer, es gab nicht mal eine kleine Flasche Wasser und die Minibar war nicht nur ultra schmal, sondern leer. Wir spielten also Tetris und kauften den Inhalt selber ein. Ein vermeintliches Zimmer-Upgrade verfügte nur über zwei Einzelbetten, konnte aber gegen das gebuchte Kingsizebett getauscht werden. Es gibt absolut keinen Schrank zum einräumen der Kleidung. Wir lebten also aus dem Koffer. Die Parkgebühr betrug 25€/Tag und wird im Voraus abkassiert, das Frühstück war nicht im Preis inbegriffen. Auch der Wellnessbereich u. die Bademäntel hierzu kosten Aufpreis. Ein Blick in den Fitnessraum ist nicht möglich, da verschlossen.

10/10 Excellent

Malick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Alles war Top Kann ich nur weiterempfehlen

8/10 Good

S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

6/10 Okay

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Nicht richtig informiert
Ich fand es nicht richtig, dass ich bei der Reservierung nicht gesagt bekommen habe, dass ich nur ein Dachfenster auf dem Zimmer habe.
Stayed 1 night in Oct 2022

2/10 Terrible

JOSE MARIA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
un desastre
Servicio y atención NEFASTA. limpieza de habitaciones fatal, tres días debimos reclamarla ya que a las 18.00h todavía no estaba hecha la habitación. desayuno escaso y monótono, los 6 días igual¡. además se negaron ha hacernos una tortilla alegando mucho trabajo. En recepción ninguna amabilidad, más al contrario. sensación de estar en un Bed and breakfast de mala calidad. realmente decepcionante.
Stayed 6 nights in Aug 2022

10/10 Excellent

Siri Løken

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
God atmosfære
Stayed 7 nights in Jul 2022
Response from receptie on 11 Aug 2022
Dear Siri Løken , Thank you for the kind words! We are looking forward to your next stay. Kind regards, Jeske - Guest Happiness Server

8/10 Good

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

Evert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooi oud gebouw, nette schone kamers
Stayed 2 nights in May 2022

8/10 Good

Gordon

Stayed 2 nights in Apr 2022

4/10 Poor

Jens

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Lack of communication
Stayed at this hotel for one night, arriving 26. april. I booked a "Blue Virgin Room" as the homepage said that "this heavenly blue interior with halo hanging lamps creates an oasis of peace". Well, the heavenly blue interior was pink, and the peace there was nothing of as a rock concert was going on 50 meters from my room untill almost 1 AM. Impossibel to sleep? Off course it was. A couple of days before my stay I received an "all you should know about your stay e-mail". I learned about breakfast, spa, the foot bath, the ice wall and so on. What I dindn't learned about was that the rock concert was taking part virtually on the premises. Did the management knew about this big concert three days before my arrival? I suppose so. Would I have stayed at the Mariahagen Hotel if I knew about the rock concert? No way! Now, I am certainly not against rock music at all, but why didn't the manager think, that the guests should be informed about this rock event? I came to the hotel for the "oasis of peace" and ended up with a very bad experience and totaly ruined sleep. 150 euros for a sleepless experience. Never again. All in all: I really liked the hotel, and the breakfast was fine, but in my opinion the management certainlay has to keep up with the communication to the guests.
Stayed 1 night in Apr 2022
Response from Philip on 18 Jun 2022
Dear Mr. Boeggild, First of all, we apologize for having to write this bad review. It is terrible to hear that you did not sleep during your stay at Hotel Mariënhage. On the evening / night that you stayed here it was King's Day in the Netherlands. This event took place outside the property of Hotel Mariënhage. There was also poor communication to Hotel Mariënhage that this event would cause so much nuisance. For Hotel Mariënhage it is undesirable that this happens again. Could you please send us an email to management@marienhage.com so that we can compensate you if possible? Looking forward to hearing from you! Kind regards, Philip - Guest Happiness Server

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022