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"The staff were friendly and very helpful. The room was clean. Breakfast was exceptional! The garden beautifully maintained. Would definitely recommend. Location close to the motorway but felt we were miles away."

"Pretty much has everything you need for a short stay. Clean, neat and tidy plus the staff are super nice and helpful also in a great location at a great price."

"The staff were very welcoming even when we arrived very late (23:50) somewhat wet and bedraggled after a horrendous drive in the rain up the M6. We were met with an understanding smile and given clear directions to our room. The room was clean and warm with a comfortable bed. The room overall was a little tired. We would be happy to stay again."

"Nice room, friendly service and good breakfast!"

"The hotel is really nice and pleasant The staff are lovely very helpful Food is fresh and nice, but unfortunately there were ants on the serving counter Not too far from Wigan centre, 5 - 10 minutes from Retail park"

"Everything about this place was truly amazing and beautiful. Even though the pool was closed my family and I still found things to do around the area."

"Very warm welcome. Room was clean and a good size. Never had a chance to use the spa. The garden looked very nice and well kept. Breakfast good. Will definitely be back."

"Clean room"

"Very good value. Comfortable, clean, nice freshly cooked breakfast."

"A modern and comfortable room, but the poor breakfast service let down the overall enjoyment of the stay. The rooms are well designed and high quality, although there were issues with our lamp (flickering badly, couldn’t use it) and shower (blocked plug hole, not draining). Maintenance issues were reported to reception, but as it was the weekend, I was told there was nobody available to look into it until Monday. Nevertheless, we enjoyed the rest of the room. Breakfast was disappointing....

"We stayed during the hottest May on record, and the AC system in the rooms was not operational as we were informed by the front desk, that this functionality is only switched on for summer. As the room windows only open a few inches, it made for a hot and uncomfortable few nights stay."

"Always a good stay. Attention to detail and friendly staff."

"Great hotel with helpful friendly staff"

"Good experience all round. The breakfast selection is better than my previous stays. The only slight negative is that on the last day, I wanted to get my bill while the reception was quiet at breakfast time before the check out rush but the receptionist advised me that due to a new system, if I got the bill, the room would no longer be accessible."

"I stayed there for one night as there an event in the same hotel. The stay was comfortable and the breakfast was good too."

"Great location, excellent modern room, kind and helpful staff and top tier breakfast!"

"It definitely had the old English charm that I was looking for. My room overlooked the waterway which was nice. There’s a Costco close enough to get anything you might have forgotten. The pub next door served the complementary breakfast and other meals throughout the day. On Friday night they had live entertainment which was very nice."

"Had the most lovely stay here for a girlie weekend. Room was immaculate and the facilities excellent."

"Great hotel in a good location. Real milk in the fridge in the room instead of the normal UHT milk which I’ve never seen before and was a bonus. Rooms are really modern and comfortable. We only booked this hotel literally two hours before arriving and rates were decent. We’d definitely stay at this hotel again. Staff were really friendly as well."