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Rating 10 - Excellent. 553 out of 1002 reviews" "
10 - Excellent
553
Rating 8 - Good. 299 out of 1002 reviews" "
8 - Good
299
Rating 6 - Okay. 86 out of 1002 reviews" "
6 - Okay
86
Rating 4 - Poor. 47 out of 1002 reviews" "
4 - Poor
47
Rating 2 - Terrible. 17 out of 1002 reviews" "
2 - Terrible
17
9.0/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Good
Mark
Travelled with partner
30 Apr 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
The location is unique. I like the design and ambience. The surrounding area is dirty and loud. And little things matter, like providing only one bottle of water in our room on our arrival when there are two of us staying there.
Mark
Stayed 1 night in Apr 2024
Response from Melody on 1 May 2024
Thank you Mark for the review and feedback. We appreciate you taking the time to respond and we hope to see you again !
10/10 Excellent
Terrence, Calgary
Travelled with family
30 Apr 2024
Great location.
Terrence
Stayed 4 nights in Apr 2024
Response from Melody on 1 May 2024
Thank you Terrance for the amazing review! We hope to see you again !
An older hotel with charm. Quiet, comfortable beds, and very clean. It's a great spot for wandering Whyte Avenue, lots of dining options nearby, including within the hotel itself.
Elizabeth
Stayed 1 night in Apr 2024
Response from Melody on 1 May 2024
Thank you Elizabeth for the wonderful review and feedback. We hope to see you again !
Great location. Easy walking distance to great food and shops
Laura
Stayed 2 nights in Apr 2024
Response from Melody on 27 Apr 2024
Thank you Laura for the amazing review.
6/10 Okay
Jocelyn
23 Apr 2024
Jocelyn
Stayed 2 nights in Apr 2024
Response from Melody on 27 Apr 2024
Thank you Jocelyn for the review.
2/10 Terrible
Ron
Business traveller
18 Apr 2024
Disliked: Staff & service, amenities
Quaint little hotel without a restaurant to serve breakfast, so if you don't want to eat in the morning, this place is for you.
Ron
Stayed 2 nights in Apr 2024
Response from Melody on 27 Apr 2024
Thank you Ron for the feedback. We actually have a restaurant called Ampersand 27. My apologies if this was not communicated with you upon your arrival.
The serves was exhalent, location was prefect for me.
Martin
Stayed 2 nights in Apr 2024
Response from Melody on 27 Apr 2024
Thank you Martin for the amazing review and feedback!
6/10 Okay
Duane
Travelled with partner
7 Apr 2024
Was woken up by the police at 1 am knocking on all the doors of our floor asking to come into room to look for someone of interest. Very disturbing and ruined my sleep
Duane
Stayed 1 night in Apr 2024
Response from Melody on 9 Apr 2024
Hello Duane, we are so sorry for the issues this particular evening was not our normal Saturday night .
Great location. Staff and service were great. Location is good for shops and restaurants but by 11pm it gets very noisy with people racing cars down Whyte and lots of broken bottles each morning.
Great area of Edmonton but parking is two blocks away and the system is poorly explained i.e. no parking slip to put on dash and then you wonder whether you are supposed to pay or NOT! Had to ask twice. Also had to ask about the VIP perk.
Gail
Stayed 1 night in Apr 2024
Response from Melody on 9 Apr 2024
Hello Gail , so sorry for the issues with parking and explanation of parking details. Your feedback has been shared with the appropriate team members.
Boutique hotel in a walkable neighborhood with stores and restaurants.
Ester
Stayed 4 nights in Mar 2024
Response from Melody on 28 Mar 2024
Thank you Ester for the wonderful review and feedback.
8/10 Good
Michelle
25 Mar 2024
Liked: Cleanliness, staff & service, amenities
Very good boutique hotel in the heart of old Scona. Walking distance to many restaurants and shops. Staff were very accommodating and were able to offer me a quiet room not facing Whyte Ave. However, the parkade and outdoor stairwell was relatively isolated and I felt nervous using it at night after dinner. From inside the hotel, the above ground pedway leading to the outdoor stairwell was hard to find. I was directed to a side exit that led outside to a back alley. I would stay here again with friends but not as a solo traveller.
Michelle
Stayed 1 night in Dec 2023
Response from Melody on 28 Mar 2024
Thank you Michelle for the feedback . We truly appreciate you taking the time to respond. Your comments have been shared with the appropriate members of our Management team.
Very convenient being right on Whyte Avenue. Lots of unique shops, restaurants, etc. Staff was very accommodating and helpful. Beds are comfortable, and we found it very quiet.
Shauna
Stayed 1 night in Mar 2024
Response from Melody on 28 Mar 2024
Thank you Shauna for the wonderful review and positive feedback!
8/10 Good
Sarah
24 Mar 2024
Liked: Property conditions & facilities
Felt very safe and secure and appreciated the cleanliness.
Sarah
Stayed 1 night in Mar 2024
4/10 Poor
murray
Travelled with partner
24 Mar 2024
Bed sheets and pillow cases were stained and was not able to control the temperature in the room, was too warm and checked out of the hotel at 3:00 am, will never stay there again!
Thank you Jill for the amazing review and feedback!
8/10 Good
Shayne
Travelled with partner
20 Mar 2024
Liked: Staff & service
Love the Whyte Ave location, lots of cool stores and great restaurants within walking distance. Building is a landmark in the area, lived in but still quite a nice place!
Shayne
Stayed 1 night in Feb 2024
Response from Melody on 23 Mar 2024
Thank you Shayne for the wonderful review and feedback!
The facilities were sup-par. The hot water in the shower took a long time to work. The instructions for the coffee machine were unclear. The overall quality of bathroom amenities was below average.
Everything was good, except for one rude desk clerk. All the other staff were kind and helpful, which was so nice as were there for a child’s medical condition.
Andrew
Stayed 2 nights in Mar 2024
Response from Melody on 23 Mar 2024
Thank you Andrew for the amazing review. I am truly sorry if one of our team was less than friendly!
10/10 Excellent
Mary
7 Mar 2024
Mary
Stayed 3 nights in Mar 2024
Response from Melody on 28 Mar 2024
Thank you Mary for the amazing review!
8/10 Good
Toni
Travelled with partner
6 Mar 2024
Liked: Cleanliness, staff & service, amenities
Great hotel option if you need to be near the university. Many unique shops and eateries are located walking distance from the property. Onsite restaurant is amazing. Rooms are good sized and comfortable. Bathroom is a bit dated but clean and functional. Only complaint I had was the mattress of the king room I was in sagged in the middle and is in need of replacement.
Toni
Stayed 1 night in Mar 2024
Response from Melody on 7 Mar 2024
Thank you Toni for the review and feedback. We appreciate you taking the time to respond and hope to see you again!
Hello Eileen, I'm sorry you were disappointed with the parking situation. This is an older area and parking can be a challenge. We appreciate the feedback.
They had some water freezing issue while we stayed in January. The hot water was an issue…but this was occurring all over. Edmonton was colder than the arctic circle. The staff and the management were very responsive. I like this hotel. Its older but very accommodating..The location is perfect. Close enough but also far enough from downtown.
Richard
Stayed 4 nights in Jan 2024
Response from Melody on 29 Feb 2024
Thank you Richard for the review and feedback! We were so cold that week in January ! We appreciate you taking the time to respond and hope to see you again!
Thank you Gilbert for the review. We hope to see you again!
2/10 Terrible
chris
Travelled with partner
25 Feb 2024
Disliked: Cleanliness
Rooms Getting run down. Unfortunately there was blood on the bathroom wall in our first room. Second room was ok. Breakfast upgrade you still have to pay $10 for pretty greasy food. Unfortunately the Varscona isn’t what it used to be
chris
Stayed 1 night in Feb 2024
Response from Melody on 25 Feb 2024
Hello Chris, we are sorry about the room issues you experienced during your most recent stay, Your feedback is important and will be shared with the appropriate Managers.