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"The staff seemed ill trained in public relations. To enter, one walks through a cloud of smoke from the cleaning staff. While checking in, the clerk maintained a conversation complaining about the lack of work ethic in other employees. The room was surprisingly quiet which was great given the neighborhood. The freezer in our fridge didn't work because there was too much ice buildup. The AC worked well, which I was grateful given the high temperature. The water there tasted terrible. ...

"Couldn't get the TV to work. Shower was small. Tough to shave my legs in there. Maria's Pizza right across the street was excellent tho! And not far from Tim Hortons for breakfast too! Bed was very comfortable. AC was good too. Price was right!"

"Parking was safe. Clean rooms. Breakfast was all premade crap and only fresh thing was oranges."

"The breakfast is good, room is clean"

"The property was great for a quick one-night stay. We felt safe, our room was ready, and shuttle from the airport was easy to arrange by calling the front desk when we landed. We did not care for the provided breakfast, however. Not much variety left by the time we left our room at 8:50am."

"For a family of 8, we got connected rooms and the breakfast was good too. Overall a decent stay. Some challenges - Housekeeping is not up to the mark and is very slow for any requests. Gym on the property is decent."

"Fine for overnight stay."

"Great staff, clean property and clean rooms. Couldn't ask for more on a brief stop traveling across country for business."

"The property was unsanitary & dirty. The guest could not stay the night there & had to make other arrangements"

"Room was spacious and clean, service was great! Staff was friendly and always willing to help. The pool was spacious and the hot tub was a much needed amenity after a long drive from Cape Cod. I would definitely reccomend and will highly likely be booking this hotel again for our next trip. I can assure you my sister who was traveling with me will as well!"

"El desayuno muy bien."

"The room was clean and looked new. The staff were fine—friendly enough, and I had no complaints. However, the breakfast was disappointing. The food quality was poor, with limited options compared to other hotels. Overall, the breakfast felt cheap and was the biggest letdown of my stay."

"Everything was great for the stay!"

"This Quality Inn was chosen by us mainly for the price as well as the accessibility to the interstate for our next day trip to Niagara Falls. The hotel is in an okay location and restaurants were 2-5 miles away. The hotel staff were welcoming and helpful. Our rooms (2 rooms with 2 queens) were clean and comfortable. The pool was closed and therefore not accessible. The breakfast area was clean and the coffee was great! The selection of breakfast foods were limited with waffles, cereal,...

"The only disappointment was there was no continental breakfast or anything includes"

"It's a beautiful hotel and the staff is very friendly. We will definitely stay here again!"

"Greatest hotel ever. Absolutely stunning."