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"All good "

"Room was spotless,never met such a great team of staff here at holiday Inn Runcorn,nothing is too much trouble to make your stay here perfect,they are great X"

"This small family owned hotel is lovely with personalized service. Rooms are clean, beds are very comfortable and needs are always met."

"Great location. Staff were friendly and helpful and breakfast was spot on"

"Friendly welcome, clean and comfortable room"

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"Great stay, very clean room and hotel, easy access from service. "

"Great sized room, clean and "

"Ottima esperienza , personale gentile due ristoranti in loco entrambi ottimi "

"A great stay as always. "

"Always the best stays at The Cottons! Thanks. See you in May 2026"

"Clean room excellent service "

"Great place. Lovely staff."

"The room was spotless lovely walkin shower, staff very efficient and friendly. "

"We booked this hotel and saw some of the reviews and were really anxious about what it was going to be like BUT and a big BUT we could not fault the stay whatsoever. Spa area was impressive with lots to offer well kept and clean. We had breakfast and the food was spot on. Staff were all super friendly and polite. The mini fridge was broken but still fully stocked with a vast array of drinks. Honestly you will not be disappointed if you go. I read the pool was could etc and for us it was...

"Great staff lovely hotel"

"Huge penthouse room for the money. Friendly staff. "

"Excellent "

"Lovely room, breakfast hot and plentiful and staff very attentive"

"The room was fine, the food good and the service was excellent."