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Panorama Hotel Felsenmühle

Garden views and on-site dining create a peaceful escape at this countryside retreat, where barbecue grills await for memorable outdoor meals

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Panorama Hotel Felsenmühle provides a tranquil setting where travelers can enjoy dinner at the restaurant or relax in the garden. Families appreciate the playground, while practical amenities include free WiFi and dry cleaning services for a hassle-free stay in the countryside.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
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Exterior
Hainberg Hotel
Ebersbach-Neugersdorf
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
9.6 out of 10, Exceptional, 8 reviews
The price is ฿2,793
฿3,759 total
includes taxes & fees
7 Jun - 8 Jun
Hainberg Hotel
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 3 PM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 12.50 per pet, per day
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: EUR 12.50 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts

Frequently asked questions

Is Panorama Hotel Felsenmühle pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 12.50 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Panorama Hotel Felsenmühle?

Self-parking and valet parking are free at this property.

What time is check-in at Panorama Hotel Felsenmühle?

Check-in start time: 3 PM; check-in end time: 8 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Panorama Hotel Felsenmühle?

Checkout is at 1 PM. Late check-out is available for a fee (subject to availability).

Where is Panorama Hotel Felsenmühle located?

Situated in Ebersbach-Neugersdorf, this hotel is within 9 miles (15 km) of Zittau Mountains Nature Park, Schunkelhaus Museum and Berndt Windmill. Skilift Hänscheberg and Alpine Slide Park Oberoderwitz are also within 9 miles (15 km). Neugersdorf Station is 21 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

8.6

Cleanliness

7.0

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 2 out of 19 reviews
Rating 8 - Good. 10 out of 19 reviews
Rating 6 - Okay. 6 out of 19 reviews
Rating 4 - Poor. 1 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

Reviews

Verified

6/10 Okay

Rene

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Von außen hat das Hotel die besten Jahre hinter sich gelassen. Im inneren erwartet einen ein 80er Jahre Schick der gehobenen Art, was durchaus ansprechend ist. Leider riecht es fasst im gesamten Gebäude sehr unangenehm, was wohl auf Feuchtigkeit zurückzuführen ist. Die Zimmer sind schön groß und relativ modern eingerichtet (sehr schöne Bäder). Die Möbel sind allerdings schon etwas in die Jahre gekommen und die Betten leider indiskutabel. Gerade in einem Hotel erwarte ich zumindest ein vernünftiges Bett das nicht bretthart ist und bei jeder Bewegung derart laut knarzt, das alle auf der Etage senkrecht im Bett stehen. Bezüglich der Sauberkeit gibt es nichts zu bemängeln. Die unbeschreiblich schlechten Betten und der Geruch lassen jedoch nicht mehr als eine durchschnittliche Bewertung zu.
Stayed 2 nights in Jul 2020
Verified

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauberes Zimmer, frisch renoviert, ist leider nicht wirklich erkennbar, wo Frühstück gebucht werden kann, sehr schöne Aussicht
Stayed 3 nights in Jul 2020
Verified

10/10 Excellent

KJq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sonja is simply the heart and soul of this property. We arrived while on tour after driving for 11 hours and she was joyful and helpful. She helped us get delivery food and stopped by to make sure we were comfortable. The rooms were super roomy and quiet. We slept really well and the shower was great the next morning. Breakfast was great too. It's really all about Sonja though. She's a gem! Her hotel has Hygge factor which is rare in Germany.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr große Zimmer, gut eingerichtet und großzügiges Bad
Stayed 1 night in Sep 2019
Verified

8/10 Good

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der einzigartige Panoramablich vom Hotel und die zentrale Lage im Spreequellgebiet
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet connection was not the best but otherwise I give my maximal points.
Stayed 1 night in Apr 2019
Verified

6/10 Okay

kay

Liked: Cleanliness, staff & service, room comfort
War einziger Gast. Kein Abendessen möglich. Teileweise von außen nicht sehr Einladend
Stayed 1 night in Apr 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel mit schönen Blick

Hotel hat einen massiven Renovierungsstau. Angestellt sind zumidestens bemüht.
Stayed 1 night in Mar 2018
Verified

8/10 Good

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wunderschöner Ausblick auf Hügel gelegen

Es war ein Kurztrip über ein langes Wochenende. Die Zimmer sind gut ausgestattet, das Bad ist absolut top und modern und der Service sehr entgegenkommend. Dazu ein wuderschöner Ausblick ins Tal und in die Ferne bei klarer Sicht. Sehr empfehlenswert.
Stayed 3 nights in Mar 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Hotel mit sehr gutem Panoramablick auf die Stadt

Essen ist gut und ausreichend.Das Personal nicht sehr gesprächig. Haben inklusive Frühstück gebucht ,es wurde uns aber berechnet. Leider war die Heizung nicht richtig in Takt. Landschaftsmässig aber sehr schön.
Stayed 1 night in Dec 2017
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
+Zimmer sind sauber und groß +Personal ist freundlich +Parkplatz direkt am Hotel +Ruhig +10/10 Panorama aus Balkon der Cafe
Stayed 1 night in Jun 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ruhiges Hotel mit guter Aussicht

Wir waren 2 Nächte in diesem Hotel. Das Personal war sehr freundlich, die Gaststätte bot bulgarische Gerichte an. Die Zimmer sind sehr geäumig und sauber. Wir hatten Probleme mit warmem Wasser, was aber durch das Personal gelöst wurde. Das Frühstück war sehr reichhaltig.
Verified

8/10 Good

Uwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Für Familienurlaub sind die Zimmer sehr klein aber wer nur das Hotel für Übernachtung nutzt ist es ein super Preis/Leistungsverhältnis - wir werden es definitiv wieder buchen
Verified

8/10 Good

Iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Service

Das Hotel wird scheinbar nach und nach erneuert. Als Gast merkt man nichts davon. Unser Zimmer war sehr schön - schon neu. Derzeitige von Aussendung lässt nicht auf den Topf Zustand innen erkennen. Sehr empfehlenswert. Der Service lässt keine Wünsche offen! Einziger Nachteil kein Fahrstuhl für Viel Gepäck.
Verified

8/10 Good

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nettes Hotel

Es war ein kurzer Zwischenstopp
Verified

6/10 Okay

Verified traveller

Stayed 3 nights in Sep 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2019
Verified

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019