"There is nothing NOT to like about this property. Excellent in every way. We did have a problem at the restaurant, but the way it was handled was above and beyond expectations. Nothing is without problems. But how they are handled is the true test of hospitality. Five stars. "
"El hotel nos sorprendió gratamente por lo cuidado y limpio que estaba todo. La pieza impecable cada día y los espacios comunes muy bien mantenidos. Se siente un ambiente agradable y relajado, perfecto para disfrutar la estadía en la isla."
"Great location, easy walking. Amazing breakfast! And Wolf and the crew make an amazing stay in Easter island!
Our pre-booked tour cancelled on us the morning we arrived, the Taura’a staff organized a full day highlights tour before we finished our breakfast, and we had an amazing time! Totally saved our trip. "
"The owner Paula picked us at the airport which was a nice service. Room was ready when we get in. Breakfast included. Staff are accessible by WhatsApp and were very responsive. Helped us get a taxi to places. It is also good to book private tours via the hotel. More enjoyable.
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"From the moment you check-in at the hotel, the staff are available to assist with your needs.
The restaurant menu offers a variety of very tasty dishes.
One should consider booking various tours through the hotel. The operator is very reliable and the tour guides are, at a minimum, bi-lingual (Spanish and English).
The hotel is in walking distance of two banks, numerous restaurants and an artisanal gifts centre."
"Ich habe mich dort sehr wohl gefühlt. Die Gastgeber waren immer aufmerksam und haben bei allen Fragen geholfen. Das Hotel und die wunderschöne Gartenanlage hat einen familieren Charakter und alles ist zu Fuß gut zu erreichen. Alles war sehr gepflegt und sauber. Große Empfehlung!"
"Alejandro y Tiare son personas fantásticas, te hacen sentir muy bien en todo momento. Cuentan con bonitas cabañas, equipadas con todo lo que uno ocupa.
Además los tours que ofrecen están bien estructurados y se aprende mucho acerca de la historia de la isla."
"When we arrived at the property we found out that we didn't have a reservation with the hotel-even though Expedia had said that we were booked- so that was quite a surprise as you can imagine !With the island being heavily booked we were worried but the front desk lady was so wonderfully good that she took control of our situation and found us a spot at another hotel right next door for one night. Without her, it would have been terrible ! She was the best !! The hotel was lovely and in a...
"Excellent endroit, le personnel est très aimable et très attentif, les chambres sont vraiment grandes, le petit-déjeuner comme le restaurant est de qualité, tout comme le spectacle de danse polynésienne qui a lieu tous les 2 jours. Je recommande également le spa avec mention spéciale à Natalia.
Nous avons dû évacuer en urgence un matin à 6h suite à une alerte tsunami, la gestion des clients par l’équipe de l’hôtel a été exemplaire à tous niveaux.
Certes c’est cher, mais le lieu est magnifique,...
"Great place to stay in Papa Nui. Close to everything. Wonderful host. She translated everything on her phone and was thorough. Really helpful and kind. I would recommend this place to anyone. Warm and friendly. "
"Location is not bad, close to airport and walkable to downtown. The owner is very nice, pick up and drop off at airport with no charge. Hotel is required a renovation."
