"I hadn't stayed in aBritannia Hotel for quite a number of years because standards had slipped. This hotel really surprised me, it was of a high standard and immaculately presented. Helpful staff and the late check in was ideal as we arrive by cross channel ferry so we knew that we would be late checking in. Its a pity that we didn't have time to use the spa and golf course."
"Stayed here for a night booked online really late at night and was greeted at reception by a very pleasant and helpful young lad whose manners and customer service were second to none (very good), the hotel lobby, hallways and room is exceptionally clean to a high standard and the room was to a high standard. Will be coming back for a longer stay next time and would certainly recommend to friends and family or people in general 👍"
"Fabulous hotel, all staff were really helpful and friendly, it was impeccably clean, facilities were excellent. We went with our grandchildren and we all had an no amazing time. "
"From the moment we arrived to the morning we left, we were made to feel welcome. Staff were warm and friendly and eager to help make our stay a memorable one. The beach hut was beautiful, with a sublime view and tastefully furnished. Highly recommend and look forward to returning in the not too distant future... 5 stars! :)"
"St Marys Gate Inn looked extremely comfortable, clean and welcoming in the photo's online. Believe me when I say, it is much much more when you arrive.
Welcomed by Lola on arrival (we were much earlier than expected) we were shown a table for Sunday lunch straight away (Food is excellent both flavours and presentation). The room was exceptional, huge main area, immaculate bathroom, tea and separate coffee facilities in the room, two huge windows. Bed was very comfortable, just a very relaxing...
"Ibis seemed quite modern, smelt nice and comfortable. Staff could have been more engaging. We only had 3 pillows for our double bed…should have been 4?
Breakfast was decent and hot.
Would stay again."
"Lovely place to stay, made even better by the friendly staff. Room was cleaned each day by Wendy who was lovely. Breakfast was amazing and filled us up for the day. Will definitely be back!"
"Staff are very welcoming and will help as much as they can, to make sure your stay is good, the rooms are clean and fresh, the bar and dining areas are clean, and the pool table is a great added extra to this B&B.
Like most old buildings there is always something that needs doing, if you look for it, but overall the property is in good character.
We stayed for 1 night for a business trip, but would stay for more nights as the feeling of the place is very good, and this is down to the staff,...