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"Friendly staff, comfortable room, very spacious"

"When we arrived at the hotel, there were no rooms even though we had a confirmation from Expedia. I’m currently working to have the fees refunded."

"Great location! Staff were very helpful. We'll definitely be back!"

"Ivybank Lodge was immaculately presented, superior quality furnishings throughout and a ridiculously high level of attention paid to every last detail. Gary and Nigel should be commended for their beautiful property, exceptional service and hospitality."

"Clean room. Good food. Friendly staff."

"It was our first stay in a Shepherds Hut & at this location. We’ll definitely be back!"

"Staff good breakfast good dreadful bed bar closes early room poorly cleaned ok for one night at best would not return"

"What a wonderful experience, look forward to spending more tine enjoying the great hospitality and amazing food. "

"Friendly staff, lovely communal areas, free breakfast, lovely room, central location"

"Stunning room and lots of amenities for the price. Staff at reception very friendly. Good location, parking a bit expensive at 15 a night though and the car park next door is cheaper. Only complaint was when on the second day we requested vegetarian sausages, these did not come and when we asked about them we were told by a staff member that they dont know where they are or if they will come after 40 mins and to try again tomorrow. We did hear someone say there were 2 sets in about 20 min into...

"Shocking turned up at hotel and got told the room was cancelled and hoping to a few others"

"We arrived at this hotel 29/07, upon arrival the receptionist was sitting down on a chair a fair distance away from the desk and didn't stand up. Checked us in. No pleasantries. She did not let us know when breakfast was, wifi details or what time we had to check out in the morning. We had to find this information online. We checked into room 241 and the heat within the room was horrific. We asked for a fan and thankfully maintenance was very helpful. However, the room could do with a revamp it...

"Property is dated, but very clean. Good staff."