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Comforta Hotel Dumai

3.5 star property
Comfortable hotel with full-service spa and fitness centre

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June 2024

Comforta Hotel Dumai

Photo gallery for Comforta Hotel Dumai

Outdoor pool, pool loungers
Ballroom
Deluxe Room | Minibar, desk, rollaway beds, free WiFi
Restaurant
Reception

Overview of Comforta Hotel Dumai

Reviews
7.0

Good

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Parking includedParking includedParking included

Check out the area

Map
Jalan Jenderal Sudirman No. 58, Dumai, Riau, 28811
  • Popular LocationDumai Port3 min drive
  • Popular LocationCITIMALL Dumai4 min drive
  • Popular LocationDumai Port TPI7 min drive
  • AirportDumai (DUM-Pinang Kampai)13 min drive
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Room options

View all photos for Deluxe Room

Deluxe Room | Minibar, desk, rollaway beds, free WiFi

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Electric kettle
Minibar
Free bottled water
Cable channels
In-room safe
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite

Minibar, desk, rollaway beds, free WiFi

Suite

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Electric kettle
Minibar
Free bottled water
Cable channels
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Suite

Business Suite | Minibar, desk, rollaway beds, free WiFi

Business Suite

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Electric kettle
Minibar
Free bottled water
Cable channels
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Minibar, desk, rollaway beds, free WiFi

Superior Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Electric kettle
Minibar
Free bottled water
Cable channels
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Dumai

Comforta Hotel Dumai is located in Dumai. Chinese Temple is a notable landmark, and some of the area's activities can be experienced at Dumai Port TPI and Chevron Dumai Golf Course.
Visit our Dumai travel guideOpens in a new window

What's nearby

  • Taman Bukit Gelanggang - 10 min walk
  • Dumai Port - 3 min drive
  • CITIMALL Dumai - 4 min drive
  • Dumai Port TPI - 7 min drive
  • Chevron Dumai Golf Course - 8 min drive

Getting around

  • Dumai (DUM-Pinang Kampai) - 13 min drive

Restaurants

  • Soto Garuda Mini - 2 min walk
  • Bandrek House 46 - 7 min walk
  • Beat Kaffee - 10 min walk
  • Rumah Makan Pak Datuk - 12 min walk
  • Papa Ibam Pizza - 9 min walk

About this property

Comforta Hotel Dumai

Hotel near Chinese Temple
Located close to Dumai Port TPI, Comforta Hotel Dumai provides dry cleaning/laundry services, a bar and a gym. Treat yourself to a massage at the on-site spa. In addition to a business centre and a steam room, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with sunloungers
  • Free self-parking
  • Newspapers in the reception, luggage storage and a front desk safe
  • Meeting rooms, a 24-hour front desk and a porter/bellboy
Room features
All 100 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and minibars.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Pool loungers

Full-service spa

  • Massage
  • Spa open daily
  • Spa treatment rooms

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 300000 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: IDR 300000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Comfort Dumai Hotel
Comfort Dumai
Comforta Hotel
Comforta Dumai
Comfort Hotel Dumai
Comforta Hotel Dumai Hotel
Comforta Hotel Dumai Dumai
Comforta Hotel Dumai Hotel Dumai

Frequently asked questions

Does Comforta Hotel Dumai have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Comforta Hotel Dumai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Comforta Hotel Dumai?

Self-parking is free at this property.

What time is check-in at Comforta Hotel Dumai?

Check-in begins at 2 PM. After-hours check-in is not available.

What time is check-out at Comforta Hotel Dumai?

Checkout is at noon.

Where is Comforta Hotel Dumai located?

Situated in Dumai, this spa hotel is within 6 mi (10 km) of Chinese Temple, Dumai Port TPI and Chevron Dumai Golf Course.

Comforta Hotel Dumai Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 0 out of 8 reviews" "
Rating 8 - Good. 5 out of 8 reviews" "
Rating 6 - Okay. 2 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

H.Y.A., Canada

Travelled with family and small children
Liked: Staff & service, amenities
The staff and service at this hotel were wonderful, very helpful, courteous, and pleasant to deal with. Can't say enough about them. If we were to return it would be because of them. The rooms were fairly clean, and housecleaning was fast and efficient, but rooms and towels had an unpleasant odor. Beds were not the most comfortable, and internet was awful. From three different rooms, at best we got about 2.5 Mbps during the day with intermittent connectivity, and at night we barely got a connection at all, if even. If you have work to do from the hotel that requires a reliable/fast connection then look elsewhere.
Stayed 5 nights in Jul 2019

4/10 Poor

Blake, Singapore

Disliked: Property conditions & facilities
There are particles in the food. Not safe for consumption.
Stayed 13 nights in Oct 2018

8/10 Good

HENDRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

8/10 Good

Sunadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Hotel bersih tetapi asas facility terbatas.
Stayed 2 nights in Nov 2019

8/10 Good

Abdul Hamid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bagus
Suatu penginapan yang bagus dan selesa.
Stayed 2 nights in Jul 2019

6/10 Okay

Yusuf

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air asin
Air mandi terasa sedikit asin,, renovasi cuman di luar hotel,dan kamar tidak terlalu ada perubahan,, handuk terlihat sudah menguning karena kondisi lama dipakai
Stayed 3 nights in Dec 2018