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"The hotel needs updated"

"The staff at the hotel were very helpful. We got in late in the evening and they helped us park our truck and trailer. The room was the cleanest room we’d ever seen. And it was so comfortable. And it was so quiet. We highly recommend."

"Clean and nice ac"

"The hotel has been recently renovated. The staff was friendly and the rooms were very clean. Looking forward to staying again when we are in Neosho"

"No staff was rude terrible part of town room literally had dirty towels still wet on shower rod and i found a piece of corn on the bed we didn't eat i always liked using expedia.com but now i will probably check others"

"I thought the room we stayed in was very nice and clean. The bed was very comfortable."

"Parking was awesome the place is old but it was clean and the service was great "

"We had problems with our room key working and had to replace it 3 times which was frustrating. The property was on the older side and in need of some TLC but for our purposes, it was just fine. Pool looked nice but we didn't have time to check it out on this trip."

"I have stayed multiple times and will be back. Great continental breakfast, nice indoor and outdoor pools, three hot tubs, (2 inside 1 outside) Very clean, quiet and friendly staff. Being attached to Old Chicago is nice too."

"A nice little stop in between our long haul. I would definitely recommend!!!"

"No pool or hot tub here even when 3rd party hotel sites state otherwise and a sign in the room also states, otherwise HDMI ports on the back of the TV were loose. So couldn't really use them to connect to anything WI. Fi was extremely slow, aside from that staff was really helpful. The breakfast was decent, yeah."

"Such a welcoming and friendly front desk staff. Stayed only one night while in town for a wedding in early May. The room seemed to have some updates such as charging plugs on the sides of bed, and laminate flooring - cleaner than carpet. It was a nice stay!"

"Room was clean. Needed some cosmetic things done. Bed was very comfortable. Close to restaurants and shopping."

"Great stay"

"HORRIBLE place and HORRIBLE customer service! When we arrived, the desk clerk was talking on her cell phone. She saw us and did not end her call or acknowledge us for approximately 15 minutes. We requested a handicap accessible room; however, we were assigned a 2nd floor room and there are NO elevators. We asked for any room available on the 1st floor...because I would not be able to carry my husband up and down the stairs! They claimed not to have any available and refused a refund. We booked...

"It was just what we needed"

"Friendly staff. At one point I was walking through the hallway on my way to my room and passed about four or five folks who clean room rooms. And every single one of them said hello to me. The front desk staff and the food staff also were very friendly. The breakfast and the 5:30 PM food both were very good. The rooms were clean. The beds were comfortable. The shower water pressure was excellent. Just a very good overall stay."

"Inexpensive. Clean & quiet."

"Stayed there in 2024, therefore since we were in the area again we decided we had such a good experience the first time we would try again. Met all our expectations. Everything was good."