The property itself is lovely, but it falls well short of the four-star experience one would expect. Unfortunately, the most disappointing aspect of our stay was the reception team’s leadership. The management came across as condescending and lacking in basic empathy—a stark contrast to the warm hospitality one hopes for.
It’s a real shame, because the hotel has so much potential. The cave bar is stunning, and the sea swimming area is a slice of natural paradise. But a hotel is only as good as its people, and in this case, the reception management seriously lets it down. A sad and frustrating experience overall.
This is a killer spot with a Mediterranean experience. Like anywhere one travels in Croatia, the people are warm and friendly at Hotel More. Food, Staff and Service are excellent! Highly recommended.
Great Location with views of the sea and two great restaurants and the cave bar. We had a wonderful experience.
Shawn
เข้าพัก 3 คืน, มิถุนายน 2025
2/10 แย่มาก
Lorraine
เดินทางกับคู่รัก
5 มิ.ย. 2025
I had booked this hotel for a one night stay many months in advance through Expedia. The day we were flying to this area to stay at the Hotel More, I received an email stating there was construction interfering with some of the suites and that they could not accommodate me any longer at the hotel More. They rebooked me at another property in the area. Needless to say I was not happy about the last minute change. When we arrived in Dubrovnik, we went to the Hotel More. Upon inquiring at the front desk, they admitted that in was due to a computer problem (overbooking) not construction as I had been told. There were so many people with suitcases sitting in the lobby waiting to check in as their rooms were not ready. A little more notice and some honesty could have made this situation much better.
Wonderful position and views across Lapad and easy to access Dubrovnik old town by bus or taxi. Lovely hotel but orientation was a little confusing as it is tiered and lifts don't all go to same floors, but then it is on the side of the hill with fabulous views!
Extremely accommodating. Clean efficient and speculator view. Pools, fine dining, awesome cave bar. Food was excellent at the restaurants. Staff were pleasant and very helpful. Breakfast was phenomenal and plenty of choices. Overall 10 out of 10
We had a wonderful stay at Hotel More. The staff is amazing extraordinary. We experienced a medical emergency and needed to extend our trip. Not only were they accommodating they made us feel like family. They made sure we had everything we needed and assured us that everything was taken care of in terms of accommodations. The location of this hotel is perfect.
Eines der besten Hotels, in denen ich bisher war. Sehr sehr freundliche, aufmerksame und hilfsbereite Mitarbeiter/-innen. Sehr saubere weitläufige Anlage. Einzigartiger Blick von unserer Terrasse aufs Meer. Einfach alles komplett empfehlenswert. Wenn es sich ergibt, gerne nochmal
Hotel is quite unique. I had a room on rear of the property with a sea view. Which was accessible from the outdoor, so had to walk down some steps to room door. Room was pleasant.
Easy walk down to the breakfast restaurant, breakfast was excellent, lots of choice and quality, great outdoor seating overlooking the seaview and sun rise.Staff were really friendly and helpful.
Hotel has a couple of restaurants and a cave bar. Access onto the path which also leads to other restaurants in walkable distance.
An amazing hotel with the best sea view I have ever experienced. Balcony had sun beds, table and chairs. A very peaceful, relaxing holiday. The staff were very accommodating and quick to rectify a problem with the shower head, bring us a kettle and helped when our flight was cancelled. Bed and pillows comfortable. Beach towels available Breakfast and setting 10 out of 10 !! A definite recommendation. I will be returning next year. Thank you to all the staff.
Loved this hotel. Great location right on the promenade. Staff and facilities were wonderful. A little confusing to navigate between the two buildings but otherwise a great place to stay.
Loved Hotel More. The views from our balcony were stunning. Easy walk to bus stop for trip to Old Town. Abundance of restaurants close by. Staff were friendly.
Getting around inside the hotel was a bit challenging as the lifts went to two different buildings that were connected only on some floors. It didn’t take away from our 5 star review as all the other positives made it not an issue.