Really amazing stay at Sofitel. Everything is on a different level here and the staff take so much pride in all their work. You have everything available to you at the hotel, so many restaurants, pools, spa. Dining whether at the restaurants or the buffet, was genuinely delicious every day. A proper 5 star resort. We hope to come back in the future. Thank you to all the staff.
Superb service from all of the staff, especially the Manava restaurant. Very quiet room and amazing family apartment with fully equipped kitchen. Great range of food options in the Manava restaurant but the food everywhere was brilliant. Wi-Fi is great everywhere even on the beach. As the resort is so huge there are buggies to transport you if needed. Fantastic gym and pool side service. Can’t fault anything! Great experience!
The half board and lounge access is a must and was worth every penny, food options are great but drink are very very expensive and not included unless full board (Water £8-9 a bottle)
The rooms where spacious but the beds are very hard and pillows are to soft causing back ache everytime you sleep
Unfortunately on the first day we found the a robes had been rehung and not swapped for a new ones, we found this out as a e-cig had been left in one of the pockets, if not we would have never of known which was concerning as we have children with us, the hotel did resolve this asap and ensured to check all was ok every day of our stay after this
Also on the Expedia booking the hotel tax stated (to be paid at the hotel) did not take into account our room having 2 bedrooms so I was charged twice as much as stated at booking, I am yet to follow up with Expedia to see if reimbursement is possible as the hotel where adement they where not able to do anything forcing me to pay even tho seeing the booking in the Expedia app as confirmation
Hotel tolle Lage, mit Taxi bald im Zentrum.
Familiensuite etwas in die Jahre gekommen,
aber sehr sauber - Personal super lieb.
Frühstück passend - für jeden etwas dabei
Hôtel très agréable, le personnel est au petit soin ! Un vrai plaisir d’avoir séjourné dans cet hôtel Sofitel Palm. Un grand merci à Imen pour son accueil chaleureux 😊
An absolute Great place !!! Perfect in every way , we’ll definitely be back !!! 🎉🎉🎉🎉
ian
เข้าพัก 7 คืน, กรกฎาคม 2025
10/10 ดีเลิศ
Emma
12 ก.ค. 2025
Emma
เข้าพัก 2 คืน, กรกฎาคม 2025
6/10 พอใช้
NEILY
เดินทางกับครอบครัว, เดินทางกับครอบครัวและเด็กเล็ก
11 ก.ค. 2025
ชื่นชอบ: ความสะอาด
This property is of the beaten path. If you are looking to be secluded I would stay here. I personally felt the room were dated but spacious and the amenities in the hotel were super expensive compared to the 2nd hotel we stayed at in JBR. I feel this location has a great beach club but other than that i was not impressed.
It’s a great hotel with private beach, right next to the newly built Atlantic Royal hotel. But you still need to take a taxi to Atlantic hotel and water park. The food in every restaurant were great and the service was great. The gym was actually 24/7 although on the introduction it claimed to be closed at 9pm. The room services were very slow. I would like to complain the Monorail station. We bought a tickets for the whole family from Atlantic to the shopping mall. But there were a resume alarm which lasted around 20 mins. We don’t have enough time to visit the mail then. But the cashier at the monorail station refused to refund the tickets.
Half board food was excellent, all the restraints were great.
The staff at the hotel can’t do enough for you.
Breakfast buffet had everything.
The pool and beach was very good and relaxing, loads of beds available.
The water sports m, sea camels are worth a go.
All in all a great experience, thank you.
Would gladly go again.