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Mercure Dubai Barsha Heights Hotel Suites And Apartments

4.0 star property
Travelers relax at the outdoor pool or rejuvenate in the sauna at this hotel that treats guests to exceptional dining experiences

Choose dates to view prices

Located near Mall of the Emirates, Mercure Dubai Barsha Heights Hotel Suites And Apartments offers an upscale retreat with a poolside bar and international cuisine at Day and Night restaurant. Guests enjoy a sauna, steam room, health club, and on-site shopping during their stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is ฿1,781
฿2,311 total
includes taxes & fees
14 Mar - 15 Mar

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for One-Bedroom Suite City View Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

One-Bedroom Suite City View Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station | 1 bedroom, minibar, in-room safe, individually furnished

One-Bedroom Suite City View Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Separate bedroom
  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for One-Bedroom Suite Skyline View Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

One-Bedroom Suite Skyline View Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Separate bedroom
  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for One-Bedroom Suite City View King / Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

One-Bedroom Suite City View King / Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station | 1 bedroom, minibar, in-room safe, individually furnished

One-Bedroom Suite City View King / Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Separate bedroom
  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for One-Bedroom Suite Skyline View King Bed with Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

One-Bedroom Suite Skyline View King Bed with Free Shuttle Beach Transfer, Next to Metro Station

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Separate bedroom
  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Two-Bedrooms Suite City View, Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

Two-Bedrooms Suite City View, Free Shuttle Beach Transfer, Next to Metro Station

7.8 out of 10
Good
(7 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Separate bedroom
  • City view
  • 105 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Two-Bedrooms Suite Skyline View, Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

Two-Bedrooms Suite Skyline View, Free Shuttle Beach Transfer, Next to Metro Station

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Separate bedroom
  • City view
  • 105 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for One-Bedroom Apartment City View Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

One-Bedroom Apartment City View Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Blackout curtains
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for One-Bedroom Apartment Skyline View Twin Bed, Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

One-Bedroom Apartment Skyline View Twin Bed, Free Shuttle Beach Transfer, Next to Metro Station

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Blackout curtains
  • Partial sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for One-Bedroom Apartment City View King/Twin Bed with Free Shuttle Beach Transfer Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

One-Bedroom Apartment City View King/Twin Bed with Free Shuttle Beach Transfer Next to Metro Station

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Blackout curtains
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for One-Bedroom Apartment Skyline View King/Twin Bed, Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

One-Bedroom Apartment Skyline View King/Twin Bed, Free Shuttle Beach Transfer, Next to Metro Station

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Blackout curtains
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Two-Bedrooms Apartment City View, Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

Two-Bedrooms Apartment City View, Free Shuttle Beach Transfer, Next to Metro Station

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Blackout curtains
  • City view
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds

View all photos for Two-Bedrooms Apartment Skyline View, Free Shuttle Beach Transfer, Next to Metro Station

Two-Bedrooms Apartment Skyline View, Free Shuttle Beach Transfer, Next to Metro Station | 1 bedroom, minibar, in-room safe, individually furnished

Two-Bedrooms Apartment Skyline View, Free Shuttle Beach Transfer, Next to Metro Station

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Blackout curtains
  • Partial ocean view
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds

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About the area

Located in Barsha Heights, a neighbourhood in Dubai, Mercure Dubai Barsha Heights Hotel Suites And Apartments is in the suburbs and near a metro station. Mall of the Emirates and Souk Madinat Jumeirah are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Wild Wadi Water Park. Marina Beach and Burj Al Arab are two other places to visit that come recommended. Visit our Dubai travel guide
Map
Sheikh Zayed Road, Dubai, Dubai, 500300

What's nearby

  • Aerial view to Golf course with green lawn and lakes, villa houses behind it timelapse.
    Emirates Golf Club
    3 min drive - 2.7 km
  • Dubai College
    13 min walk - 1.2 km
  • Jebel Ali Race Course
    20 min walk - 1.7 km
  • American University of Dubai (AUD)
    2 min drive - 2.3 km
  • Al Sufouh Beach
    3 min drive - 2.4 km

Getting around

  • Dubai Internet City Station
    1 min walk
  • Dubai (DWC-Al Maktoum Intl.)
    32 min drive

Restaurants

  • The Exit Sports Bar
    3 min walk
  • Day And Night
    1 min walk
  • The Noodle House
    10 min walk
  • Burger King
    2 min walk
  • Meat & Mackerel
    5 min walk

About this property

Mercure Dubai Barsha Heights Hotel Suites And Apartments

Upscale family-friendly hotel near Mall of the Emirates
Located close to Souk Madinat Jumeirah and Marina Beach, Mercure Dubai Barsha Heights Hotel Suites And Apartments provides a poolside bar, a free food/drink shopping service and a terrace. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, Day and Night, offers breakfast, lunch, dinner and children's meals. Enjoy the health club, as well as activities such as racquetball/squash. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as shopping on-site and a coffee shop/cafe.
You'll also find perks such as:
  • An outdoor pool and a children's pool, along with sunloungers and a lifeguard on site
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), airport pick-up service (surcharge) and an electric car charging station
  • Supervised childcare (surcharge), tour/ticket information and a gift shop
Room features
All 320 individually furnished rooms offer comforts, such as 24-hour room service and fireplaces, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Rainfall showers, eco-friendly toiletries and separate baths/showers
  • 45-inch Smart TVs with premium channels
  • Balconies, separate sitting areas and separate dining areas

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 40 for adults and AED 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cafe Social
  • Day and Night
  • Exit Bar

Things to do

  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Health club
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,023 square feet of conference space
  • 24-hour business centre
  • 8 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a regional park
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Handrails in stairways (102 centimetre high)
  • Lift (102 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 100% renewable energy
  • 41 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Separate dining area
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Fireplace
  • Free local calls
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 120.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 500 per accommodation, per stay
  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 75 for adults and from AED 37.50 for children
  • Airport shuttle fee: AED 350 per vehicle
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Mercure Hotel Apartments Barsha Heights
Mercure Dubai Barsha Heights
Mercure Barsha Heights
Mercure Suites Dubai Barsha Heights
Mercure Dubai Barsha Heights Hotel Suites Apartments
Mercure Dubai Barsha Heights Hotel Suites And Apartments Hotel
Mercure Dubai Barsha Heights Hotel Suites And Apartments Dubai

Frequently asked questions

Does Mercure Dubai Barsha Heights Hotel Suites And Apartments have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 7:00 PM.

Is Mercure Dubai Barsha Heights Hotel Suites And Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Dubai Barsha Heights Hotel Suites And Apartments?

Self-parking and valet parking are free at this property.

What time is check-in at Mercure Dubai Barsha Heights Hotel Suites And Apartments?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Dubai Barsha Heights Hotel Suites And Apartments?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Mercure Dubai Barsha Heights Hotel Suites And Apartments provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of AED 350 per vehicle applies.

Where is Mercure Dubai Barsha Heights Hotel Suites And Apartments located?

Located in a regional park, this family-friendly hotel is within 6 mi (10 km) of Mall of the Emirates, Souk Madinat Jumeirah and Wild Wadi Water Park. Marina Beach and Burj Al Arab are also within 6 mi (10 km). Dubai Internet City Station is only a 2-minute walk and Knowledge Village Tram Stop is 25 minutes.

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Reviews

Mercure Dubai Barsha Heights Hotel Suites And Apartments Reviews

7.8

Good

8.0

Cleanliness

8.2

Location

8.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 176 out of 420 reviews
Rating 8 - Good. 126 out of 420 reviews
Rating 6 - Okay. 48 out of 420 reviews
Rating 4 - Poor. 32 out of 420 reviews
Rating 2 - Terrible. 38 out of 420 reviews

Reviews

10/10 Excellent

Adem

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Had everything we needed ! Good location. Did what it had to do.
Stayed 5 nights in Jan 2026

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

Great stay, very friendly staff, clean and spacious hotel room with nice view of the city
Stayed 1 night in Aug 2025

8/10 Good

HANY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good stay and friendly staff
Stayed 8 nights in May 2025

10/10 Excellent

Raquan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great no problems for me everybody is very helpful Kashim good guy
Stayed 9 nights in Oct 2025

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent service
Stayed 16 nights in Aug 2025

10/10 Excellent

NATSANET GHEBRESELASIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very clean and comfort but the food should have more variety.
Stayed 13 nights in Jul 2025

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Place to be, value for the money

The room and stuff was so nice. Very nice hotel and good service. You Will feel like you are a boss in this hotell. Special Thanks to Heba for a good and smooth check out. I Will 100% recomend this Hotel.
Stayed 5 nights in Jul 2025

10/10 Excellent

Sourav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely maintained with extremely helpful staff at all levels. Would definitely love to come back & stay again
Stayed 3 nights in May 2025

8/10 Good

Aissatou B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was on point and nice. Staff were polite and respectful. The only thing was there’s no microwave in the room and some days they didn’t leave drinking water for the amount of people registered.
Stayed 8 nights in Aug 2025

10/10 Excellent

sureshkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was an amazing. Thank-you all the staff. Very good job.
Stayed 6 nights in Jul 2025

8/10 Good

Jialing

Liked: Cleanliness, staff & service, amenities
The apartment is cosy and spacious. The bed is comfortable and the staff is friendly and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the metro and very helpful staff
Stayed 11 nights in Nov 2024

8/10 Good

muhammad

Liked: Staff & service, room comfort
Pros: Friendly staff at reception Rooms spacious Location very close to Metro so very convenient Cons: Cleaning was not effectively done before we checked in Missing towels in toilets Kettle was dirty (some previous guests put tea bag in the kettle which was not realised by the cleaning staff)
Stayed 2 nights in Jul 2025

10/10 Excellent

Shahnaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean modern spacious, very helpful friendly staff
Stayed 5 nights in Aug 2024

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent attention under the leadership of Very attentive and focused to provide the best service to their guests. Thank youI will be back again
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Beds big and very comfortable, spacious quiet rooms for a good nights sleep
Stayed 1 night in Jul 2024

10/10 Excellent

Javrida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good experience! Special things to all staff !
Stayed 5 nights in Mar 2025

10/10 Excellent

wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strongly recommend. Will go again if have chance to go to Dubai. Excellent location and swimming pool. Kids love it.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, Can definitely say it is a busy hotel. Metro station within walking distance was definitely a plus for our trip and very easy to understand. Checking in did take some time but once everything situated we was able to get our correct room.
Stayed 5 nights in Dec 2024

10/10 Excellent

Kimio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff was the most impressed part
Stayed 3 nights in Oct 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful staff at good hotel.

Beyond the stay itself, the staff were extremely helpful throughout the stay beyond the usual requirements. Good facilities and large rooms.
Stayed 13 nights in Nov 2023

10/10 Excellent

Lila

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is conveniently located just steps from the Dubai metro, which makes it very convenient. The rooms were very clean, and every day they left us bottles of water. The housekeeper was very attentive to my room, 3006, which had an incredible view from the 30th floor.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near metro, 2 bedroom suite is huge!. Needs to add more elevator
Stayed 7 nights in Feb 2025

6/10 Okay

Wayne

Liked: Cleanliness, staff & service, amenities
Suite size was great. Location was great for Metro. However, I found the public facilities to be insufficient for such a big hotel - not enough lifts, and the breakfast room was like a cattle market with too many people!
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing peronal with smile

from room 3204: absolutely wonderful, nice staff with always smile on the face from reception to room personal service. unfortunately some room service when we order takes a long time to wait when you ask for it but understanding anyway when the hotel is fully booked. 9.5/10 for everything
Stayed 2 nights in Nov 2024